Customer Service Assistant Jobs in Embakasi

Established in January 1978 under an Act of Parliament, KPA is mandated to manage and operate the Port of Mombasa and all scheduled seaports along Kenya s coastline that include Lamu, Malindi, Kilifi, Mtwapa, Kiunga, Shimoni, Funzi and Vanga. In addition, the Authority manages Inland Waterways as well as Inland Container Depots at Embakasi, Eldoret and Kisumu. ††For years, Mombasa has been kn...

Purpose: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of business for all CIC subsidiaries. Primary Responsibilities: Check compliance of agents with IRA regulations; Confirm compliance of the necessary regulatory business licenses; Provide input for the branch reports; Coordinate...

Merchandising the shopSell and Promote products to customersAssisting the customers while shoppingOrder stock, and price and shelve incoming goodsMaintain customer records and follow up occasionallyEnsure products are merchandised and displays are attractive, priced correctly in a manner to attract sales

Customer Service Assistant Jobs In Kenya. Job Title: Customer Service Assistant, Job Type: Full Time, Reports to: Legal Manager, Location: Nairobi, Kenya, Job Summary: Responsible for providing administrative support to the Legal Department on client documentation. Key Responsibilities Ongoing review of client files to ensure that the correct client engagement procedures are followed by the Relat...

Mount Kenya University (MKU) is a chartered and ISO 9001:2015 certified University committed to a broad-based, holistic and inclusive system of education. The University is a member of the Inter-University Council of East Africa as well as the Association of Commonwealth Universities. MKU is largely known for its dynamic, comprehensive and thorough academic and vocational training system as well ...

Purpose:To provide administrative and technical support to the branch, captive and independent intermediaries.To provide general customer service in respect to all lines of business for all CIC subsidiaries.Primary Responsibilities:Check compliance of agents with IRA regulations;Confirm compliance of the necessary regulatory business licenses;Provide input for the branch reports;Coordinate day-to...

Customer Service Jobs In Kenya. Customer Service Assistant, Mission for Essential Drugs and Supplies (MEDS). The position will report to the Customer Services Supervisor and will be responsible for Booking and keying-in of customer orders as well as handling enquiries. Key responsibilities: Receive and direct clients/visitors to various service points. Vetting, booking and cancellation of custome...

Gross Salary: Ksh 40k 45k Our client is looking for a dedicated Customer Service Representative to join their team in Nakuru. In this vital role, you will be the first point of contact for customers, handling inquiries and complaints with the utmost professionalism and providing timely solutions. Your goal will be to ensure customer satisfaction by delivering efficient and courteous service. Key ...

Job Summary:Our Client in the Event management services are looking to hire a Customer Service Assistant to handle complaints, provide appropriate solutions for customers, handle social media Management and follow up to resolve any issues their customers experienceKey Responsibilities:Answering all calls on the customer service line and attending to all calls promptly as required.Handling of inte...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Summary: Our Client in the Event management services are looking to hire a Customer Service Assistant to handle complaints, provide appropriate solutions for customers, handle social media Management and follow up to resolve any iss...

Job Description Qualification Education and Experience Must have: Bachelor s degree Communication/Marketing/Public relations or in any other related area of specialization One (1) year experience in a customer support role Must be Computer Literate.; OR Higher National Diploma in relevant area of specialization 2 years experience in Grade 7 at MKU or at a similar position in a recognized academic...

Customer service jobs. Purpose: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of business for all CIC subsidiaries. Primary Responsibilities: Check compliance of agents with IRA regulations; Confirm compliance of the necessary regulatory business licenses; Provide input for the bra...

Indigenous Kenyans were barred by law from growing tea until the dawn of independence when the legislation was repealed for the indigenous people to commence on tea growing. In 1960, the colonial government created the Special Crops Development Authority (SCDA) to promote growing of tea by Africans under the auspices of the ministry of Agriculture Position scope Reporting to the Business Developm...

Position scope Reporting to the Business Development Manager, the successful candidate will be responsible as initial point of contact to customers and direct all queries and communication to the appropriate officers. Key Responsibilities "Getting the sale" using various customer sales methods (personal selling, cold calling, presentations etc.) Interacting with customers to know their requiremen...

JOB DESCRIPTION Position: Customer Service Supervisor Reporting to: Head of Customer Service Location: Nairobi Role type: Full-Time About SunCulture: Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily ...

Position: Customer Service Representative Reporting to: Call Center Team Lead Location: Nairobi, Kenya Tenure: Fixed - Term About SunCulture Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life changing technology that solves the biggest daily challenge...

Customer Service Representative ( E- Commerce ) - Nairobi Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best ...

About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer churn, enhance cus...

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.PRIMARY DUTIES For t...

External stakeholdersAct as main link between the company and the customers.Ensure an effective communication and mutual understanding.Focus on understanding our customer s needs and regularly updating customers where there is a need.Communicating any pricing updates with customers on time and ensuring the update is reflected on JDE for all customers.Manage customer escalation and claims issues e...

Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...

Requirements: Excellent communication and interpersonal skills. Strong problem-solving and troubleshooting abilities. Patience and a customer-centric attitude. Ability to work in a fast-paced environment. Basic knowledge of internet technologies is a plus. Prior customer service experience is preferred. Responsibilities: Respond to customer inquiries and resolve technical issues via phone, email,...

Customer Service Jobs In Kenya. We are a fast growing National SACCO with a country-wide membership from Government Ministries, private organizations and individuals. Hazina Sacco Society wishes to urgently recruit for the following position:- Customer Care Assistant Minimum Requirements; Bachelor s Degree in Public Relations / Communications or Business Management Two (2) years experience in a b...

Develop and implement effective customer service processes that ensure customer satisfaction and Retention