Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

Customer Service Analyst jobs

Business Process Analyst at NCBA Group

NCBA Group - Nairobi

    The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Job Purpose Stateme...

    16 days agojobwebkenya.com
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    Team Lead/Senior Analyst - Ogc Laboratory At Sgs

    Sgs - Mombasa

      Job DescriptionEnsure that all activities are carried out in compliance with the laboratory's QA/QC system and more especially ISO/IEC 17025. In addition, ensure GLP compliance where applicable. Coordinate testing of Petroleum and Petrochemical products and any other items which require OGC analysis in accordance standard operating procedures, techniques, national, international and industry stan...

      11 days agofindojobs.ke
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      Call Centre Quality Analyst At Hcs Affiliates Group

      Es Group - Nairobi

        CALL CENTRE QUALITY ANALYSTOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Quality Analyst. .The quality analyst is responsible of evaluating; monitoring and developing overall agent performance while ensuring quality of all customer support activities meet the client standards expectationsResponsibilitiesPlan, perform and overse...

        12 days agofindojobs.ke
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        Fraud Analyst Payment Integrity at Cigna

        Cigna - Nairobi

          Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world Role Summary: As Fraud Analyst within Payment Integrity Team you will be directly supporting Cigna s affordability commitment within Cigna International s bus...

          14 days agojobwebkenya.com
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          Call Centre Quality Analyst at HCS Affiliates Group

          HCS Affiliates Group - Nairobi

            HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. CALL CENTRE QUALITY ANALYST Summary Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Quality Analyst. .The quality analyst is responsible of evaluating; monitoring and developing overall agent performance w...

            13 days agojobwebkenya.com
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            Programme Associate

            Nairobi

              In this role, the Programme Associate will support development and implementation of special programme initiatives and partnerships, contribute to UNVs engagement with regional bodies for joint advocacy and visibility, and support design, coordination, and implementation of joint regional events. He/she will support the RO outreach to non-field unit countries, as guided by the RO priorities and w...

              5 days agoelevolt.co.ke
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              Programme Associate At United Nations Development Programme (Undp)

              Ions Development Programme Undp - Nairobi

                In this role, the Programme Associate will support development and implementation of special programme initiatives and partnerships, contribute to UNVs engagement with regional bodies for joint advocacy and visibility, and support design, coordination, and implementation of joint regional events. He/she will support the RO outreach to non-field unit countries, as guided by the RO priorities and w...

                4 days agofindojobs.ke
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                Mandarin It Service Desk Analyst At Flexi-Personnel

                FlexiPersonnel - Nairobi

                  Our client, an international organization who is a leading provider of languageinterpretationservices is seeking to recruitMandarin IT Service Desk Analyst.Successful candidate will be responsible for responsible for providing Service Desk support to customers applying technical knowledge and customer service skills via phone, email, or chat.Duties and ResponsibilitiesProvide General IT end-user ...

                  26 days agofindojobs.ke
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                  Programme Associate at United Nations Development Programme (UNDP)

                  United Nations Development Programme UNDP - Nairobi

                    The United Nations Development Programme (UNDP) is the United Nations global development network. Headquartered in New York City, UNDP advocates for change and connects countries to knowledge, experience and resources to help people build a better life Summary In this role, the Programme Associate will support development and implementation of special programme initiatives and partnerships, contr...

                    5 days agojobwebkenya.com
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                    Mandarin IT Service Desk Analyst at Flexi-Personnel

                    PATH - Nairobi

                      Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

                      27 days agojobwebkenya.com
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                      Customer Experience Analyst At Savannah Informatics

                      Ics - Nairobi

                        Job DescriptionWe are seeking a passionate and detail-oriented Customer Experience Analyst to join our team. If you are enthusiastic about providing exceptional customer service and possess basic technical knowledge of systems, we want to hear from you!The ideal candidate will play a pivotal role in enhancing our customer interactions and ensuring seamless experiences. You will work closely with ...

                        28 days agofindojobs.ke
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                        Customer Experience Analyst at Savannah Informatics

                        Savannah Informatics - Nairobi

                          Savannah Informatics Limited (Savannah), is a clinician-led health informatics company delivering innovative and interoperable healthcare solutions to improve access to affordable quality healthcare. Savannah is privately owned and has an established footprint and operating base in Kenya with over 140 employees, majority of whom are informatics professionals. Summary We are seeking a passionate a...

                          29 days agojobwebkenya.com
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                          Area Inventory Analyst

                          The Church Of Jesus Christ Of LatterDay Saints - Nairobi

                            The Area Inventory Analyst works with and reports to corporate headquarters to ensure product is readily available to meet customer needs in their geographic area of responsibility. This is done through interaction with area distribution and retail operations in the assigned countries to maintain the right inventory levels and ensure product is where it needs to be, in the right quantities and at...

                            27 days agofindojobs.ke
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                            Area Inventory Analyst

                            Nairobi

                              JOB DESCRIPTION The Area Inventory Analyst works with and reports to corporate headquarters to ensure product is readily available to meet customer needs in their geographic area of responsibility. This is done through interaction with area distribution and retail operations in the assigned countries to maintain the right inventory levels and ensure product is where it needs to be, in the right q...

                              28 days agoelevolt.co.ke
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                              Senior Global Compensation Analyst

                              Nairobi

                                The Position Summary The Sr. Global Compensation Analyst is responsible for participating in the development, design, and analysis of Mercy Corps' Global Compensation policies and programs, ensuring Mercy Corps compensation meets the unique support needs of team members in 40 global locations. The senior global compensation analyst is a functional analyst reporting to the Manager of Total Rewards...

                                26 days agoelevolt.co.ke
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                                Intake Care Associate Analyst At Cigna

                                Cigna - Nairobi

                                  You will be responsible for the timely intake and processing of all incoming cases as well as Guarantee of Payments.The Guarantee of Payment is a confirmation towards the hospital regarding length of admission, treatment, and insured amountAnalyze requests for hospitalization and evaluating treatments, as well as amount and the length of stay depending on policyAct as liaison between medical prov...

                                  26 days agofindojobs.ke
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                                  Intake Care Associate Analyst at Cigna

                                  Cigna - Nairobi

                                    Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Responsibilities You will be responsible for the timely intake and processing of all incoming cases as well as Guarantee of Payments. The Guarantee of Payment is a confirmation towards the hospital regarding length of admission, treatment, and insured amount A...

                                    28 days agojobwebkenya.com
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                                    Senior Global Compensation Analyst at Mercy Corps

                                    Mercy Corps - Nairobi

                                      Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict. Summary The Sr. Global Compensation Analyst is responsible for participating in the development, design, and analysis of Mercy Corps Global Compensation policies and programs, ensuring Mercy Corps compensation meets the un...

                                      26 days agojobwebkenya.com
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                                      Cx Analyst, Customer Experience At Ncba Group

                                      Ncba Group - Nairobi

                                        Job Purpose StatementThe role is responsible for the consolidation of Customer Experience reports and insights generated from different teams within the Group for management and executive appreciation and addressing departmental requests on performance, timely and effective delivery of customer/operational analysis and experience designs which underpin strategic change programs in the business.Id...

                                        30+ days agofindojobs.ke
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                                        CX Analyst, Customer Experience at NCBA Group

                                        NCBA Group - Nairobi

                                          The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Job Purpose Stateme...

                                          30+ days agojobwebkenya.com
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                                          Area Inventory Analyst at Church of Jesus Christ of Latter-day Saints

                                          Church of Jesus Christ of Latterday Saints - Nairobi

                                            The Church of Jesus Christ of Latter-day Saints is a worldwide faith of over 16 million members centered on the belief that everyone on earth is a son or daughter of a loving God1 and that His Son, Jesus Christ, saved the world from sin and death. Jesus Christ invites all of God s children to come unto, follow, and become more like Him. ABOUT JOB The Area Inventory Analyst works with and reports ...

                                            28 days agojobwebkenya.com
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                                            Assistant Manager, Finance At Kenya Bureau Of Standards

                                            Kenya Bureau Of Standards - Nairobi

                                              Job PurposeCoordinates implementation, monitoring, maintenance and review of finance policies, strategies, and procedures in the assigned section/region to improve the financial health of the organization for realization of KEBS mandate on Standards, Metrology and Conformity Assessment (SMCA) with an annual budget of KES 6 Billion. This is to promote local, regional and international trade and ea...

                                              21 days agofindojobs.ke
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                                              Enterprise Business Analyst Sales & Distribution (Sd) At Safal Group

                                              Safal Group - Nairobi

                                                RequirementsQualifications required:A bachelor's degree in IT, Business Administration, or other related scientific or technical discipline is required, MBA is preferred.At least five to seven years of SAP or relevant application support experience.Strong Functional Knowledge in one or more of these SAP Utility modules: FI/CO, SD, MM, PP.Working knowledge of SAP structures, object dependencies an...

                                                30+ days agofindojobs.ke
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                                                Analyst, Financial Crime Compliance

                                                Standard Bank Group - Nairobi

                                                  ProductExecute product related activities in line with the agreed policies, procedures, and service level agreements.Conduct in-depth analysis to ensure that the organisations' products and services adhere to all relevant legislation and regulations.Risk, Regulatory, Prudential & ComplianceStay abreast of, identify and report / escalate on any new and emerging trends and typologies in the legisla...

                                                  30+ days agofuzu.com
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                                                  Job Title
                                                  • Customer Service
                                                  • Customer Service Analyst
                                                  Location
                                                  • Nairobi
                                                  • Mombasa
                                                  • Nakuru
                                                  Job Scope
                                                  • Full-time
                                                  Job type
                                                  • Contract
                                                  • Permanent
                                                  • Internship