Customer Service Agent Full-time Jobs

Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Principle Accountabilities Selling Tills, Accounts, CTO, loans and deposits mobilization. Sales planning and tracking of daily sales activity and reporting to the Team Leader Payments. Mapping and scoping th...

Chupa Chap Limited is your go-to party partner! Fast, affordable drink delivery and we ll even host the bar for you. Department: Customer Service. Reporting To: Customer Service Manager. Working Hours: 24hrs (Shift Based) Responsibilities: 1. Customer Interaction: Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information regardi...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...

TalentPop is experiencing exponential growth (over 600% in the last year) and is looking for Dedicated Team Leads to manage our agents!! BPO Experience is a PLUS! Responsibilities Responsible for managing the agent s performance and attendance, and ensuring they are meeting the KPI set by the client and the CSM. Responsible for providing bi-weekly team coaching and 1 on 1 coaching with their agen...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. CALL CENTRE QUALITY ANALYST Summary Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Quality Analyst. .The quality analyst is responsible of evaluating; monitoring and developing overall agent performance w...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Job Purpose: Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Acc...

BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the rol...

Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Principle Accountabilities Drive Regional set targets through customer growth and retention across all lines; deposits, lending, Cards, Agent banking and NFI Deposit mobilization Plan, drive and monitor the ...

Platinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company s Act. The company, was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companies. We deliver cash in 24hours, with minimum bureaucracy and swift customer service. Requirements Proven work experience as a customer service agent Strong...

H.B. Fuller, experts in industrial adhesives, industrial coatings, industrial sealants and specialty materials in two dozen markets. Primary Duties For the defined customer area/portfolio, manage all aspects of order cycle, such as Entry, Maintenance, Confirmation, Follow-up to ensure customer satisfaction and hassle-free interface with customers. Handle in a professional manner all Customer inte...

About The Job Reporting to the VP-Global Service delivery, you will be responsible for the daily oversight of all projects and their implementation and execution. Additionally, you will be responsible for balancing service delivery requirements and capacity across multiple countries. As the Director, Service Delivery, you will lead in building new capabilities and developing growth plans. You wil...

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world s biggest adhesion challenges. Primary Duties For ...

Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Key Responsibilities 3PL Management- Coordination with 3PL service provider for efficient WH management Inbound & Outbound Stock Management Efficient Warehouse Space & Inventory Management On Time & in Full Customer Order Delivery 90% Case Fill Rate to Customers Order to Dis...

Radisson Hotel Group is one of the world s largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world. TASKS, DUTIES AND RESPONSIBILITIES MAXIMISES HOTEL REVENUE AND GUEST SATISFACTION Greets guests over the phone in a friendly, courteous manner. Records reservation information accurately in the PMS (Opera). Both Group an...

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, Summary We are looking for an Environment, Health, & Safety (EHS) Pr...

Administration Jobs In Kenya. CySuites Apartment Hotel is a luxurious serviced apartment hotel located along Church Road, off Waiyaki Way in Nairobi s bustling Westland s area. The hotel offers 32 two-bedroom apartment, 6 one-bedroom apartment and 2 penthouses. These fully serviced apartments offer contemporary living and working spaces fitted with amenities to meet the needs of short and extende...

About Thunes Thunes is a global, fast-growing, and innovative Fintech scale-up that uses technology to disrupt and transform the existing financial system. We have a strong Mission: to create a better global payments network, and a great Purpose: to connect the world to economic opportunities and address systemic inequality when it comes to financial services. We are proud to power payments for t...

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION Impact Quality Coordinator contributes to the success of the organization as a whole through Profitability (Mana...

Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the FAIBA brand. DIRECT SALES AGENT ROLE We are looking to hire Direct Sales Agents to promote our products and services, identify customer needs and propose the best customer solutions. DIRECT SALES AGENTS JOB RESPONSIBILITIES Source for new business ...

Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the FAIBA brand. DIRECT SALES AGENT ROLE We are looking to hire Direct Sales Agents to promote our products and services, identify customer needs and propose the best customer solutions. DIRECT SALES AGENTS JOB RESPONSIBILITIES Source for new business ...

Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the FAIBA brand. DIRECT SALES AGENT ROLE We are looking to hire Direct Sales Agents to promote our products and services, identify customer needs and propose the best customer solutions. DIRECT SALES AGENTS JOB RESPONSIBILITIES Source for new business ...

Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights. Duties and Responsibilities Maintaining a positive, empathetic, and professional attitude towards customers at all times. Diagnose and solve the customer s problems in German Communicate effectively via email and chat with...