Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

Customer Service jobs in Nairobi

Beauty Shop Attendant - Nairobi

Nairobi

    Are you passionate about everything skincare? We are looking to hire a hard-working, customer-oriented shop assistant to ensure the smooth running of in-store retail operations. The shop assistant s responsibilities include welcoming customers to our shop, monitoring customer activities, arranging product displays accordingly, and processing customer payments. Most importantly, you should also be...

    2 days agoelevolt.co.ke
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    Customer Service Representative At Sunculture Kenya Ltd

    Sunculture Kenya - Nairobi

      About the roleThe Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, providi...

      4 days agofindojobs.ke
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      Customer Experience Lead At Ecosafi

      Ecosafi - Nairobi

        As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...

        18 hours agofindojobs.ke
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        Customer Experience Lead at Ecosafi

        Ecosafi - Nairobi

          Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...

          1 day agojobwebkenya.com
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          Customer Service Representative At Lifebank

          Lifebank - Nairobi

            Role DescriptionThis is a full-time on-site role as a Customer Service Agent located in Nairobi County, Kenya. The Customer Service Agent's main responsibility is to provide excellent customer support and ensure customer satisfaction. They will handle customer inquiries and requests, solve problems, and maintain a positive customer experience.Qualifications:Customer Service Representatives, Custo...

            6 days agofindojobs.ke
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            Customer Service Representative

            MGas - Nairobi

              Respond to customer enquiries in person, by phone and online helpfully and promptly. Take responsibility for solving customer issues and make sure they are resolved promptly. Maintain record of customer communications in CRM and other systems. Acknowledge and resolve customer complains. Process orders, customer applications and requests. Maintain customer records. Compile and distribute daily rep...

              7 days agofuzu.com
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              Customer Care Intern at ENGIE

              ENGIE - Nairobi

                ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationship...

                2 days agojobwebkenya.com
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                Customer Service Representative at SunCulture Kenya Ltd

                SunCulture Kenya - Nairobi

                  Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role The Customer Service Representative will handle a high volume of ...

                  5 days agojobwebkenya.com
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                  Customer Care Intern At Engie

                  Engie - Nairobi

                    Purpose/MissionThe Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and follow ...

                    1 day agofindojobs.ke
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                    Customer Service Executive At Janta Kenya

                    Janta Kenya - Nairobi

                      Ensure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm.Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled loading, aligning team on gaps to close, guiding on conversion of missed lines.Guide team on accurate order processing, ensuring no wrong order returns & Conversion follow through with timely updates to cus...

                      6 days agofindojobs.ke
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                      Customer Experience Advisor at SBM Bank

                      SBM Bank - Nairobi

                        SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consist...

                        19 hours agojobwebkenya.com
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                        Customer Success Lead At Workforce Africa

                        Workforce Africa - Nairobi

                          JOB DESCRIPTIONThe Associate Customer Success Lead is the liaison between the company and our customers. The Associate Customer Success Lead will be responsible for ensuring that all our customers have a positive experience with our solutions and services from the moment they become aware of them to the day they decide to make a purchase all the way to when they are using the solutions.The Associ...

                          1 day agofindojobs.ke
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                          Customer Success Executive at SENRI Ltd. (Africa Incubator Ltd.)

                          SENRI Africa Incubator - Nairobi

                            SENRI, a Mobile and Web combined app for sales automation, will help you in end-to-end productivity improvement of your sales operation About the job Looking for a leader to build and maintain relationships with enterprise customers in the phase of project implementation. Our mobile-based sales automation service, SENRI, is aiming at changing the way they work at enterprises and strengthening dis...

                            2 days agojobwebkenya.com
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                            Customer Success Executive At Senri Ltd. (Africa Incubator Ltd.)

                            Or - Nairobi

                              About the jobLooking for a leader to build and maintain relationships with enterprise customers in the phase of project implementation. Our mobile-based sales automation service, SENRI, is aiming at changing the way they work at enterprises and strengthening distribution networks in Africa. Starting from 2015, we have been successful in the development of the service and acquisition of customers ...

                              1 day agofindojobs.ke
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                              Customer Service Representative

                              Nairobi

                                About the Job Offer support to customers who have questions, concerns, problems. Duties & Responsibilities Respond to customer enquiries in person, by phone and online helpfully and promptly. Take responsibility for solving customer issues and make sure they are resolved promptly. Maintain record of customer communications in CRM and other systems. Acknowledge and resolve customer complains. Proc...

                                8 days agoelevolt.co.ke
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                                New

                                Court Clerk - (Nairobi) At Ital Global

                                Ital Global - Nairobi

                                  The firm hereby invites applications from suitably qualified, experienced and self-motivated candidates for the position of Legal Admin Assistant. The ideal candidate must be a person of high integrity, hardworking and able to work with minimum supervision, possess good communication skills and self-motivatedAbout the Client:A leading law firm in Kenya is seeking to hire an experienced, proactive...

                                  18 hours agofindojobs.ke
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                                  Customer Retention Representative

                                  Sunculture Kenya - Nairobi

                                    Position: Customer Retention Representative Reporting to: HOD Customer Service Location: Nairobi Role type: Full-Time About SunCulture: Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily challenges for...

                                    3 days agofindojobs.ke
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                                    Customer Service Representative Portuguese Speaker

                                    The Cigna Group - Nairobi

                                      About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Main Duties / ResponsibilitiesPerforms research to respond to inquiries and interprets policy provisions to determine most effective response.Excellent interpersonal skills, ab...

                                      6 days agofindojobs.ke
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                                      Customer Service Representative - Chinese Speaker

                                      The Cigna Group - Nairobi

                                        About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Main Duties / ResponsibilitiesPerforms research to respond to inquiries and interprets policy provisions to determine most effective response.Excellent interpersonal skills, ab...

                                        6 days agofindojobs.ke
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                                        Permalink to Events Planner Assistant -Nairobi

                                        Nairobi

                                          Events Planner Assistant Vacancy- (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your...

                                          1 day agojobsinkenya.co.ke
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                                          Court Clerk (Nairobi) at Ital Global Limited

                                          Ital Global - Nairobi

                                            We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend Summary The firm hereby invites applications from suitably qualified, experi...

                                            1 day agojobwebkenya.com
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                                            Permalink to Commercial And Conveyancing Advocate- Nairobi

                                            Nairobi

                                              COMMERCIAL AND CONVEYANCING ADVOCATE- Nairobi Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on yo...

                                              1 day agojobsinkenya.co.ke
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                                              Customer Service Representative Chinese Speaker At Cigna

                                              Cigna - Nairobi

                                                About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Main Duties / ResponsibilitiesHandle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, envoy registration/navigation, policy be...

                                                6 days agofindojobs.ke
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                                                Customer Service Representative Portuguese Speaker At Cigna

                                                Cigna - Nairobi

                                                  Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world.About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on...

                                                  6 days agofindojobs.ke
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