customer relationship manager jobs

YOUR MISSIONWe are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo.THE JOURNEYBe responsible for the effective operation of Customer Service hubs providing service to ...

YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo. THE JOURNEY Be responsible for the effective operation of Customer Service hubs providing service ...

Jumba is a construction tech platform that simplifies B2B purchase and financing of construction materials Job Purpose: Our customers and employees are extremely excited about the products and features we build. In this role, you ll play a pivotal role in keeping our customer & employee promise alive by partnering cross-functionally to scope multiple projects and work with the tech team to ensure...

Accounting and finance jobs in Kenya. Equity Bank is one of the region s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to ...

Job Summary To be responsible for overseeing the smooth day-to-day operations at the branch, ensuring quality operations related to sales, approval, disbursement and collection of loans Job Details Critical Deliverables /Core Accountabilities and Responsibilities Formulates and aligns the branch business strategy to the Country's strategic plan. Responsible and accountable for the day-to-day runn...

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer S...

JOB PURPOSEThe jobholder will Coordinate with the Head Branches in implementing and carrying out bank policy and procedures with respect to overall operations of the branch. The role is responsible for business development within the branch market to meet or exceed business development goals; development, coaching and discipline of staff to assure appropriate proper branch sales and customer serv...

1. Sales Strategy: Develop sales strategies and action plans to achieve revenue targets for rooms, event spaces, and other hotel amenities. Identify and pursue new business opportunities, including corporate accounts, group bookings, and partnerships with local businesses and organizations. Maintain a pipeline of leads and prospects, nurturing relationships and converting them into sales opportun...

The role will require the successful candidate to meet or exceed the assigned sales revenue targets by:Locating or proposing potential business deals by contacting potential partners, and clients to explore and discover business opportunities.Close new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations....

Job Purpose It s the right moment and the right place for us to make an impact, as logistics and movement across Kenya, the region, continent, and globe is at a record high. And guess what? You can help us fulfil our mission What you ll be doing Work with assigned Account Executive and Account Manager to onboard new Amitruck customers and provide internal and external stakeholders with the proper...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...

Job Purpose StatementResponsible management, administration and coordination of finance department activities for the subsidiary. These will include continuous development and monitoring of internal controls, protecting and growing company assets, fostering operational efficiency, contribution to the implementation of company strategic initiatives, and facilitation of accurate and timely financia...

AccountabilitiesProvide detailed Daily/weekly/monthly Service KPI data, including reconciliation to category team tracking projects.Provide expert customer collaboration knowledge understanding (processes and technology) to match regional/market dynamics.Leading customer analytics by matching market requirements with Diageo global initiatives.Develop a synergistic relationship with PLAN and SOURC...

SokoFresh is a leading player in the agriculture and renewable energy in East Africa. We are lookingto unlock the benefits of cold storage at first mile through a bundled offering of cold storage andmarket linkage. We are committed to revolutionizing the agriculture sector through innovativesolutions, sustainable practices, and a deep understanding of the International, regional, and localmarkets...

Principle Accountabilities Relationship Management & Customer Service Provide High Net Worth (HNW) clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and the bank, and build client loyalty. Identify financial and non-financial requirements of HNW clients by conducting financial needs analysis. Ensure clients are aware of ...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose Statement Responsible management, administration and coordination of finance department activities for the subsidiary. These will include continuous development ...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

Principle AccountabilitiesRelationship Management & Customer ServiceProvide High Net Worth (HNW) clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and the bank, and build client loyalty.Identify financial and non-financial requirements of HNW clients by conducting financial needs analysis.Ensure clients are aware of all ...

Job Purpose We are seeking a highly motivated and detail-oriented individual to join our team as a Business Analyst. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of both business processes and IT solutions. As a Business Analyst, you will collaborate with project sponsors, stakeholders, and project teams to gather, analyze,...

Role Responsibilities Key Responsibilities RM is responsible for origination and would work closely with Acquirer and CSM in on boarding clients, deepening relationships, and driving revenue growth.RM is responsible for post deal account maintenance and managing the risk associated with the portfolio.Oversee CSM who has the responsibility for post transactional activities and the CA for credit re...

Job Description Our client in the Telecommunications sector seeks to recruit a Shop Team Leader Location: Sarit-Nairobi Job Purpose To market and sell Company products and services to all customers in a professional manner. The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate. Key Responsibilities Genera...

Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assis...

About the Role:The Regional Sales Manager for East Africa drives business growth through the expansion of relationships with key customers to deliver the sales strategy and objectives across various End User Markets (EUM). Using a depth of technical experience and commercial acumen, the role will be hands on, helping to develop insightful customized solutions, whilst achieving sales quota and ass...

Formulates and aligns the branch business strategy to the Country's strategic plan.Responsible and accountable for the day-to-day running of all branch operations, including managing operational risk and credit risk.Ensures all internal policies, standards and procedures are adhered to by all branch staff.Ensures the achievement of the Country's budgets, portfolio targets and strategic plansRecom...