Customer relationship jobs

Job SummaryThe role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company's reputation for quality, reliability, and customersatisfaction.Main ResponsibilitiesDefine the customer, identify, map and train on the customer journey to improve the customer experienceContinually review and recommend business p...

Job Purpose: The purpose of the role is to build and manage rapport with public sector and institutions clients to ensure optimum customer acquisition, retention, and income generation from sales of all appropriate Assets, liabilities and public sector products of the Bank in line with Budgets, Mission and Vision of the Bank. Key Accountabilities/ Responsibilities Management of ongoing relationsh...

To provide unmatched Financial Solutions that delight our customers. We are committed to empowering our employees whilst embracing innovation & emerging technologies in order to maximize stakeholders value. The Kenyan Alliance Insurance Company Limited is dedicated to become one of the leading regional insurance provider of all General Insurance and life Insurance coupled with the highest degrees...

Job Description Job Purpose: The purpose of the role is to build and manage rapport with public sector and institutions clients to ensure optimum customer acquisition, retention, and income generation from sales of all appropriate Assets, liabilities and public sector products of the Bank in line with Budgets, Mission and Vision of the Bank. Key Accountabilities/ Responsibilities Management of on...

JOB PURPOSEThe Chief Marketing Officer will be responsible for overseeing all marketing initiatives across the portfolio, including digital marketing, brand management, PR, and customer relationship management. The role involves developing and executing strategic marketing plans, managing marketing budgets, and driving revenue growth. You will collaborate with the executive team to align marketin...

Job Purpose:The purpose of the role is to build and manage rapport with public sector and institutions clients to ensure optimum customer acquisition, retention, and income generation from sales of all appropriate Assets, liabilities and public sector products of the Bank in line with Budgets, Mission and Vision of the Bank.Key Accountabilities/ ResponsibilitiesManagement of ongoing relationships...

Location: Kenya Our client, a premier safari company operating in the tourism industry operating several Camps and Lodges across Kenya is seeking to recruit a Chief Marketing Officer. JOB PURPOSE The Chief Marketing Officer will be responsible for overseeing all marketing initiatives across the portfolio, including digital marketing, brand management, PR, and customer relationship management. The...

Rose Avenue Consulting Group is a financial management, strategy and consulting firm that combines deep industry knowledge with specialized expertise in corporate finance, strategy and research. Together with our clients and partnering companies we address our client s most critical issues and challenges. Summary A leading banking group in the region is looking to hire seasoned Senior Relationshi...

IT Jobs In Kenya Job Purpose Statement: The Senior Manager, CRM Systems role is to plan, organize, and manage staff and overall operations that facilitate the stable operation of the bank s Customer Relationship Management (CRM) systems, Feedback Systems, Policy Hub and other peripheral applications and system integrations. In collaboration with external vendors, system experts and...

Key Duties and ResponsibilitiesEnsure product availability and consistency to our clients, avoiding out of stock situations.Ensure the supply of goods is done consistently and efficiently, trying to optimize on our landing costs.Liaising with transporters and suppliers to make sure the business relationship the company is having with them is optimal.Devising ways to optimize inventory control pro...

Job Summary As the Customer Development Executive - Indirect Trade (IDT), you are responsible for achieving sustainable growth in sales, profitability, market share and product distribution. You will also play a crucial role in strengthening organizational effectiveness and efficiency. Professionally represent the Colgate Palmolive company, managing the relationship with our partners on trust and...

Job SummaryTo manage and sustain a relationship with Business Banking customers, building long-term relationships founded on efficient and reliable support for their business. This is achieved particularly through quick risk decisions and managing consistency and quality of operational service.The primary objective is to maximise sustainable risk-adjusted / EP portfolio contribution.The jobholder...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Job Purpose Stateme...

Job Purpose:Responsible for building and maintaining positive business relationships with existing and potential corporate customers, provide personalized and efficient customer service, marketing and selling bank's products, identifying opportunities for business growth, and resolving customer complaints.Key Responsibilities:360 degrees understanding of client's financial needs and all bank prod...

IT jobs Nairobi. The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Jo...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. Key Duties and Responsibilities Ensure product availability and consistency to our clients, avoiding out of stock situations. Ensure the supply of goods is done consistently and efficiently, trying to optimize ...

JOB TITLE: OPERATIONS MANAGERAbout this Job Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Operations Managerto work in Nairobi, Kenya.Key Duties and Responsibilities En...

Relationship Officers Operations & Customer Service at SMEP Microfinance Bank

Qualify and disqualify inbound mid-market leads.Establish initial contact with multiple contacts at target accounts using a multichannel approach (phone, email, social & video).Leverage your creativity and critical thinking skills to come up with effective messages and touchpoints to convert account intent signals into a conversation.Qualify target accounts by uncovering customer needs, pain poin...

Qualify and disqualify inbound mid-market leads.Establish initial contact with multiple contacts at target accounts using a multichannel approach (phone, email, social & video).Leverage your creativity and critical thinking skills to come up with effective messages and touchpoints to convert account intent signals into a conversation.Qualify target accounts by uncovering customer needs, pain poin...

KEY RESPONSIBILITIESBranch strategic input and planningBusiness Growth & DevelopmentMarketing & Brand ManagementRelationship Management & Customer experienceBranch OperationsLeadership & People ManagementRisk & ComplianceMAIN RESPONSIBILTIES Branch Strategic input and planning:Contributes to the completion of the Sidian Bank Retail Operational plan by preparing and implementing a branch business ...

Pharmaceutical Wholesalers A Kenyan based company with years of continuous experience with specialist expertise in: Pharmaceutical Distribution Worldwide pharmaceutical distribution which adheres to Good Distribution Practice to UK Regulatory Standards, including pre-wholesaling for the pharmaceutical industry Summary We are a leading pharmaceutical distributor in Kenya, seeking to hire two Medic...

JOB TITLE: OPERATIONS MANAGER About this Job Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced Operations Manager to work in Nairobi, Kenya. Key Duties and Responsibiliti...

The role entails serving as an in house sales person whose responsibility would be to win new business for the organization through producing and managing commercially responsive quotes to clients and partners.Your Tasks and Responsibilities;Responsible for on and off network sales engaging and maintaining profitable partnerships with potential and existing clients.Achievement of set revenue targ...