Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

customer opportunity

Customer Care Intern

ENGIE -

    Customer Care Intern

    2 days agobrightermonday.co.ke
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    Customer Service Trainee

    Nairobi

      Mission Statement for the Role: To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels. Overall Responsibility: Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, whatsapp, social media and chat on a daily basis. Key SMART Results for A-Player Success ...

      2 days agoelevolt.co.ke
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      Customer Experience Advisor

      Nairobi

        Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism. Key Responsibilities Customer Experience Available and able to respond in a prompt, timely, friendly, supportive and helpful manner to all customers who walk into the branch and project a professional, warm and...

        1 day agoelevolt.co.ke
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        New

        CUSTOMER RELATIONSHIP OFFICER

        CREDITAREA CAPITAL - Nairobi

          Develop and implement effective customer service processes that ensure customer satisfaction and Retention

          5 hours agobrightermonday.co.ke
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          Customer Experience Lead At Ecosafi

          Ecosafi - Nairobi

            As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...

            1 day agofindojobs.ke
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            Customer Experience Lead at Ecosafi

            Church World Service - Nairobi

              Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. BCC is now offering Kenyans the chance to save money while they enjoy clean and safe cooking. BCC is seekin...

              2 days agomyjobmag.com
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              Customer Experience Lead at Ecosafi

              Ecosafi - Nairobi

                Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...

                2 days agojobwebkenya.com
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                Customer Care Intern At Engie

                Engie - Nairobi

                  Purpose/MissionThe Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and follow ...

                  2 days agofindojobs.ke
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                  New

                  Customer Experience Lead At Ecosafi

                  Ecosafi - Nairobi

                    Oversee Call Center operations, including inbound and outbound customer interactions.Develop and implement best practices for call handling, escalation procedures, and quality assurance.Train and coach Call Center staff to deliver excellent customer service.Monitor call center metrics and KPIs to identify areas for improvement and optimize performance.

                    15 hours agofindojobs.ke
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                    Kenya| Customer Service Representative I (CSR I) - DF6134

                    Majorel Kenya - Nairobi

                      Operations - Customer Service Representative I (CSR I)Responsibilities * Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times. * Responding promptly to customer inquiries via phone and through emails and chats. * Communicating with customers through various channels. * Acknowledging and resolving customer complaints. * Knowing our products inside a...

                      2 days agofuzu.com
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                      Customer Experience Advisor at SBM Bank

                      SBM Bank - Nairobi

                        SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consist...

                        1 day agojobwebkenya.com
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                        Customer Service Trainee at Poa Internet

                        Jobs in Kenya - Nairobi

                          Job Description Mission Statement for the Role: To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels. Overall Responsibility: Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, whatsapp, social media and chat on a daily basis. Key SMART Results for A...

                          1 day agokazitoday.com
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                          Customer Service Trainee At Poa Internet

                          Poa Internet - Nairobi

                            Mission Statement for the Role:To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels.Overall Responsibility:Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, whatsapp, social media and chat on a daily basis.Key SMART Results for A-Player SuccessPoa c...

                            2 days agofindojobs.ke
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                            Customer Success Lead At Workforce Africa

                            Workforce Africa - Nairobi

                              JOB DESCRIPTIONThe Associate Customer Success Lead is the liaison between the company and our customers. The Associate Customer Success Lead will be responsible for ensuring that all our customers have a positive experience with our solutions and services from the moment they become aware of them to the day they decide to make a purchase all the way to when they are using the solutions.The Associ...

                              2 days agofindojobs.ke
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                              Customer Service Representative At Shopit Store

                              Shopit Store - Nairobi

                                Job responsibilitiesServe clients on all modes of engagement i.e messages, calls, social media and face to face.Provide accurate, valid and complete information promptly to clients as their guide through the purchasing process.Initiate the fulfillment process upon payment and keep clients informed and engaged on the progress of their orders.Respond to all requests for quotation sent through all m...

                                2 days agofindojobs.ke
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                                New

                                Customer Experience Advisor At Sbm Bank

                                Sbm Bank - Nairobi

                                  Job PurposeThe role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism.Key ResponsibilitiesCustomer ExperienceAvailable and able to respond in a prompt, timely, friendly, supportive and helpful manner to all customers who walk into the branch and project a professional, warm and fri...

                                  15 hours agofindojobs.ke
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                                  New

                                  Intern Shopper & Customer Marketing at Beiersdorf

                                  Beiersdorf - Nairobi

                                    At Beiersdorf, we could tell you quite a bit about our work environment, but it would probably be best for you to experience it yourself and see how it feels to make a personal contribution toward the success of such well-known brands as NIVEA, Eucerin, Labello, 8 4 and Hansaplast Main Accountabilities Right from the start you will have the opportunity to work independently on diverse tasks in an...

                                    16 hours agojobwebkenya.com
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                                    Customer Service & Billing Officer- Reliever (Hospital ) At Ital Global

                                    Ital Global - Nairobi

                                      We are looking for a confident and self-motivated individual who is looking for a customer service opportunity.Job RequirementsDiploma in Front Office & Administration, Hospitality Management or any related course.Utalii College graduand is an added advantage.Attained a C or higher in your KCSE.Proficient in Microsoft Office.Customer Service experience: At least 1 Year would be an added advantage...

                                      1 day agofindojobs.ke
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                                      Permalink to Customer Service and Billing Officer Reliever ( Hospital )

                                      Nairobi

                                        Customer Service & Billing Officer-Reliever-Hospital Vacancy! Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very b...

                                        2 days agojobsinkenya.co.ke
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                                        Customer Service & Billing Officer- Reliever (Hospital ) at Ital Global Limited

                                        Ital Global - Nairobi

                                          We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend Summary We are looking for a confident and self-motivated individual who is ...

                                          2 days agojobwebkenya.com
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                                          Customer Service Assistants - 2 Positions at Mount Kenya University

                                          Jobs in Kenya - Nairobi

                                            Job Description Qualification Education and Experience Must have: Bachelor s degree Communication/Marketing/Public relations or in any other related area of specialization One (1) year experience in a customer support role Must be Computer Literate.; OR Higher National Diploma in relevant area of specialization 2 years experience in Grade 7 at MKU or at a similar position in a recognized academic...

                                            1 day agokazitoday.com
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                                            Customer Success Executive At Senri Ltd. (Africa Incubator Ltd.)

                                            Or - Nairobi

                                              About the jobLooking for a leader to build and maintain relationships with enterprise customers in the phase of project implementation. Our mobile-based sales automation service, SENRI, is aiming at changing the way they work at enterprises and strengthening distribution networks in Africa. Starting from 2015, we have been successful in the development of the service and acquisition of customers ...

                                              2 days agofindojobs.ke
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                                              Customer Service Assistants - 2 Positions At Mount Kenya University

                                              Mount Kenya University - Kiambu

                                                QualificationEducation and ExperienceMust have:Bachelor's degree Communication/Marketing/Public relations or in any other related area of specializationOne (1) year experience in a customer support roleMust be Computer Literate.;ORHigher National Diploma in relevant area of specialization2 years' experience in Grade 7 at MKU or at a similar position in a recognized academic institution.Previous e...

                                                2 days agofindojobs.ke
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                                                Customer Service Representative Job ShopIt Store - Corporate Staffing Services

                                                ShopIt Store - Nairobi

                                                  About ShopIt Store Shopit is a leading retailer of ICT Products in Kenya committed to becoming the most loved and trusted marketplace by offering superior shopping experience, rapid delivery, and stellar customer service. We bring the best in electronics, computers and more directly to you, from a company you can trust. We are unique in the world of retailing; a computer shop with the personal to...

                                                  2 days agocorporatestaffing.co.ke
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