Customer Manager jobs in Nairobi

KEY RESPONSIBILITIESBranch strategic input and planningBusiness Growth & DevelopmentMarketing & Brand ManagementRelationship Management & Customer experienceBranch OperationsPersonal Leadership & DevelopmentRisk & ComplianceMAIN RESPONSIBILTIES Branch Strategic input and planning:Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Scope: The role is responsible for deepening relationships with HNI (High Net-Worth Individuals) clients to optimize retention, business development, revenue and profita...

Key Accountabilities (Duties and Responsibilities)Perspective % Weighting (to add up to 100%) OutputProduct Development 25%Drive product monitoring and control of Cash Management products in liaison with Cash Management BDMs, Relationship Managers and other relevant stakeholders. Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in 'user' un...

Contribute to account strategy to proactively identify and meet customers needs with creative workIdentify upgrade, expansion opportunities and churn risk, and take measures to ensure retentionManage 20 concurrently ongoing high-paced creative projects from strategy to concept to production collaborating with numerous customers and creativesIdentify, discuss and clarify customers objectives and n...

Location: Nairobi Our client, a premier safari company operating in the tourism industry and has facilities in Kenya that offer unique holiday experiences is in search of an experienced Reservations Team Leader. JOB PURPOSE As a Reservations Team Leader, you will be responsible for overseeing and managing bookings while providing leadership support to the reservations team, sales support reps. KE...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent customer service to our guests and ensure that all front office operations run efficiently.Key Responsibilities:Manage and oversee all front office operations including re...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Accountabilities (Duties and Responsibilities...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/Purpose Planning, Organizing, and coordinating all the activities in the unit, to ensure that quality standards of care is adhered to, by all medical staff in AHC faciliti...

ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.BACKGROUND ...

Job SummaryThe role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company's reputation for quality, reliability, and customersatisfaction.Main ResponsibilitiesDefine the customer, identify, map and train on the customer journey to improve the customer experienceContinually review and recommend business p...

What You Will Do:Coordinate all recovery operations in the assigned territory as aligned with recovery targetsLeverage on available data on territory performance as per all performance metrics to identify risk areasAdvice on difficult repossession cases to support closureMaintain the Repossession List at acceptable level by ensuring that the Recovery Managers assign the bikes to the relevant Reco...

Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We aim to become the leading African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner. What You Will Do: Coordinate all recovery operations i...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Job Purpose Stateme...

Job Objective/Purpose The Cath lab Nurse Manager will oversee and coordinate all clinical activities within the cardiac catheterization laboratory (Cath Lab) and the Coronary Care Unit (CCU). Key Responsibilities Manage and supervise the daily operations of the cardiac catheterization laboratory, ensuring efficient workflow and adherence to established protocols and standards. Coordinate and sche...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation propertiesJob Description: Assist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality. Monitor inventory levels and order supplies as needed to maintain optimal stock levels. Ensure compliance with health and safety...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Assist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality. Monitor inventory levels and order supplies as needed to maintain optimal stock levels. Ensure compliance with health and safet...

IT jobs Nairobi. The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Jo...

Salary: KES 50K-60K Our client, who is in the health, beauty and wellness industry is looking to hire a Pharmaceutical Outlet Manager. As a Pharmaceutical Outlet Manager, you will be responsible for the placement of moving products at the retail shops. They will entirely be responsible for the overall retail product strategy; planning, product visioning, market research, customer interviews and p...

Your mission at Sistema.bio: The Customer Success Manager will ensure the successful adoption, use, and satisfaction of Sistema.bio's products and services among our customers. She or he will be responsible for our compliance with our SLA agreement and the development and implementation of customer care systems, reporting structures, processes, and trainings. The CSM will support our local teams ...

Position Overview:This role is responsible for partnering with the Senior Director, Operations Finance for East and Central Africa Franchise (ECAF), Franchise Senior Director/ Directors/ Senior Managers and Frontline Franchise Functions to drive alignment across multiple stakeholders, and to develop the key insights needed to inform strategic priorities for Northern Cluster. The role works indepe...

Job DescriptionTo deliver Sales Volume, Profit and Market Execution targets in the assigned territory, growing the company business whilst building long-term Brand equity of the company Brand in Kenya.Roles & Responsibilities:Growing the company branded business whilst building the long-term brand equity in Kenya.Providing input and implement a year business plan.Define appropriate field sales an...

Sales jobs in Kenya. Gross Salary: Kshs 100k 110k, Our client in the hospitality space is seeking a dynamic Sales Account Manager to drive revenue generation and elevate the brand presence within the hospitality sector. This role involves formulating comprehensive sales strategies while overseeing innovative marketing campaigns. Key Responsibilities: Employing different sales strategies to market...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. Key Duties and Responsibilities Ensure product availability and consistency to our clients, avoiding out of stock situations. Ensure the supply of goods is done consistently and efficiently, trying to optimize ...