Customer Manager Full-time Jobs

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...

Jumba is a construction tech platform that simplifies B2B purchase and financing of construction materials Job Purpose: The Assistant Warehouse Manager is responsible for the management of daily warehouse operations with a key goal to ensure customer and stakeholder satisfaction. The role is pivotal in the daily resource scheduling, work-planning, ensuring OSH compliance on site, overseeing the o...

Product Strategy and Vision: Guide and provide consultancy service to the Business Teams with regards to the requirements for the Branch and Group Shared Servces Processes. Provide technical innovations around all the processes being designed Drive business and process requirements documentation, solution design and solution developemet of all processes in scope. Drive Change Management and roll-...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To plan, manage and monitor the implementation of customer service activities and processes in order to deliver on approved operational plans in an e...

Few companies founded in 1902 are still going from strength to strength. Fewer still are leaders in more than 55 markets. And with one billion adult smokers around the world, we manufacture the cigarettes chosen by around one in eight of them. We take our business and our impact very seriously ROLE POSITIONING AND OBJECTIVES The ESA SC is currently undergoing significant organisational change, th...

Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent. THE POSITION Reporting to the director, the overall purpose of this role is Sales and Business Development for the Electronic Security and Safety Systems KEY RESPONSIBILITIES Promoting and selling the entire ...

Capable of prospecting ideal clients for opportunities within the corporate or public sector base for organizations that may need Software, Security, IT & Broadband solutions. The ideal candidate should have a well-proven methodology of prospecting and will be expected to generate a steady stream of new prospects continuously to grow a sales funnel.Able to generate a healthy sales funnel, that fo...

Legacy Estates is a leading premier Real Estate company in Kenya that specializes in the sale of affordable and strategic investment opportunities in properties including but not limited to vacant land and value-added plots in various locations in Kenya. Key Duties & Responsibilities 1. Strategy implementation Develop and execute business strategies to meet company goals, particularly in sales gr...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

To drive the sales and commercial action plan for the country/territory to deliver the budgeted objectives.To drive the revenue through key trade channels such as consolidator, OTA, SMA channel.To drive the revenue through direct kq.com channel.To drive relevant Sales strategies to deliver revenues and market share from TMC and Corporate Segments, develop new Corp sales leads.To drive government ...

Microsoft Corporation (commonly referred to as Microsoft or MS) is an American multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services Responsibilities Lead and guide a team of software engineers in the design, development, and implementation of comp...

Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities. Purpose of the Job: Reporting to the Head of Branches, the position will be responsible for business development and operations, ensuring compliance, staff engagement and business acquisition to grow profita...

Founded in 2000 with headquarters in Lagos, Nigeria, Capital Express Assurance has grown over the years to become one of the biggest life insurers in West Africa and has made the extra step to add Eastern Africa region to its global footprint. Operating as Capex Life Assurance in Kenya, we operate as a specialist life insurance company, with our major businesses ordinary life and superannuation c...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: To generate revenue for the company, increase visibility and presence within the specified geographical area. To create strong stakeholders value through overseeing efficient utilization of available resources and ensure custom...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. About Job The Assistant Manager in collaboration with the Location leadership drive achievement of Service Level Agreement and adherence to customer service...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Summary Card product invention and innovation Card product revenue and cost optimization Driving the best CX for customers by ensuring the product has the best capabilities and features. Engagement of schemes, process...

Founded in 2000 with headquarters in Lagos, Nigeria, Capital Express Assurance has grown over the years to become one of the biggest life insurers in West Africa and has made the extra step to add Eastern Africa region to its global footprint. Operating as Capex Life Assurance in Kenya, we operate as a specialist life insurance company, with our major businesses ordinary life and superannuation c...

At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. Responsiblities Customer relationship management: Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking tim...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

Penda Health is an award-winning startup company that is transforming healthcare in East Africa by building a chain of outpatient health clinics that offer evidence-based medical care and unparalleled member experience at surprisingly affordable rates Role Summary: As the Acting Branch Manager, you will work to ensure the overall performance of the branch. The role requires strong leadership, cli...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Summary Develop and deploy card products sales strategy. Participate in development and execution of card sales programs. Actively participate in the development and deployment of card business credit policy Develop a...

Selection and acquisition of new projects and organizations (agri-SMEs, cooperatives or rural microfinance institutions) where Rabo Foundation can make a difference based on knowledge, networks, and (financial) products.Conduct customer due diligence (CDD) and write Impact memo s including profound financial and impact analysis for Rabo Foundation s Impact Committee in the Netherlands.Perform ons...

Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities. Purpose of the Job: Reporting to the Head of Branches, the position will be responsible for business development and operations, ensuring compliance, staff engagement and business acquisition to grow profita...