Customer Manager Full-time Jobs in Nairobi

R&RsDesign, deliver and project manage customer lifetime value strategies across the customer journey, product categories and markets, to drive improved customer repayment speed, loyalty & upsell success rates.Collaborate cross-functionally with Product, Aftersales, Marketing & Sales Teams to develop strategies for targeted customer-centric engagement campaigns, offers & other initiatives.Own and...

d.light is a global leader and pioneer in delivering affordable solar-powered solutions designed for the two billion people in the developing world without access to reliable energy. d.light provides distributed solar energy solutions for households and small businesses that are transforming the way people all over the world use and pay for energy. Summary he Customer Value Manager will play a pi...

Advise our clients on the implementation of Generative AI into their workflows, including preparation of workshops, analyzing existing workflows for the impact of GenAI, prioritizing use cases and alignment with key stakeholdersManage multiple simultaneous projects, ensuring they stay on time and within budget, and leading 2-3 people-strong consulting teamsConfiguring and implementing Generative ...

Contribute to account strategy to proactively identify and meet customers needs with creative workIdentify upgrade, expansion opportunities and churn risk, and take measures to ensure retentionManage 20 concurrently ongoing high-paced creative projects from strategy to concept to production collaborating with numerous customers and creativesIdentify, discuss and clarify customers objectives and n...

This is a full-time hybrid role for an Insurance Sales Manager at Madison Group located in Nairobi County, Kenya, with flexibility for some remote work. The Insurance Sales Manager will be responsible for managing a team, driving insurance sales, providing excellent customer service, and overseeing financial aspects of insurance transactions. This role requires both on-site presence at the Nairob...

Manage the entire product life cycle of a breakthrough software technology product for sustainable public transport in Africa including market research, specification development, product development and evolution, and product marketing across BasiGo s marketsDevelop insights into market needs and customer requirements through customer and market research, data analysis, and competitive landscapi...

The Expectations From a Successful Candidate For This Role Are:Proficient in roadmap management, capturing and prioritizing diverse inputs to drive impactful projects.An ability to deeply understand customer needs and problems.Skilled in sprint planning and scoping solutions to their smallest coherent state for early delivery.Collaborative leader with a track record of effectively managing stakeh...

Rabobank is a cooperative bank. There are almost ninety local Rabobanks in the Netherlands, which each operate with a high degree of independence so they can better serve their customers and local communities. Rabobank also has sizeable international banking operations. They focus on international business and rural activities in general and on the Food and Agri sector in particular You and your ...

1.Supervising and ensuring delivery of a professional and high standard of nursing care within the section while leading a team of nurses and patient attendants in delivering individual and team targets.2.Review specific patients investigations, analyze, interpret, troubleshoot, and initiate immediate intervention. 3.Ensure primary nurse engagement with doctors and other care providers regarding ...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Responsibilities: Providing the highest level...

A sales and marketing manager oversees and leads the activities of the department. We are looking for a high-performing Sales & Marketing Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. He/she will be responsible for maximizing the team's potential and crafting sales & marketing plans.

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Purpose The incumbent is required to implement business and service strategies to deliver Retail and Business Banking performance and growth targets of a cluster of branches in the region. Provide leadership of a numb...

Our vision is to be The Logistics Company for the World. Our mission Excellence. Simply Delivered. is our guiding light. Our Strategy 2020: Focus. Connect. Grow. is our roadmap to the future. We connect people and improve their lives About the job Support to develop and administer business development plans and processes to generate new/ additional business, maximize profit and grow market share ...

Today, Pwani Oil Product modern state of the art factory at Jomvu, Mombasa, has expanded and has a capacity to refine over 620 metric tonnes of oil a day, prepared to the highest international standards. Adding to this, Pwani Oil Products new production facility at Kikambala has impacted the washing and cleaning industry with excellent laundry and bathing soaps, which is to the highest quality. W...

KEY RESPONSIBILITIESBranch strategic input and planningBusiness Growth & DevelopmentMarketing & Brand ManagementRelationship Management & Customer experienceBranch OperationsPersonal Leadership & DevelopmentRisk & ComplianceMAIN RESPONSIBILTIES Branch Strategic input and planning:Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan...

The Imara Mediplus Centre is a multi-specialty outpatient medical facility, attended by doctors and specialists, focused on providing holistic all inclusive care.We create better lives, by providing access to world-class healthcare services with compassion. JOB SUMMARY: The Care manager is responsible for coordinating and facilitating patient care across various departments and services within th...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Key Responsibilities: Oversee all aspects of day-to-day store operations, ensuring smooth functionin...

Hospitality jobs in Kenya. Gross Salary: Ksh 120k 150k, Our client in the hospitality industry seeks to hire a Spa Manager who will be in charge of overseeing a spa facility and spa treatments. As the Spa Manager, he/she will play a very important role in the day-to-day operations of the SPA and health club department. Should strive to maintain and motivate the entire SPA team, and also be able t...

Salary: 70K-80K Our client is seeking a dynamic and experienced individual to fill the role of Retail Outlet Manager for their store specializing in nutritional supplements, organic snacks, and beauty products. The ideal candidate will have significant experience in retail management, particularly in the beauty and nutritional supplement sectors. Key Responsibilities: Oversee all aspects of day-t...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value Job Purpose: To drive customer digital platform adoption through digital re...

Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We aim to become the leading African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner. What You Will Do: Coordinate all recovery operations i...

Founded in April 2014, Moringa School plays a crucial role in developing and nurturing highly potential individuals who are passionate about technology and want to take a lead role in mobile and web development through equipping them with life long skills Summary This role will be responsible for building on our strategy to partner with expert content providers. Moringa is expanding our product p...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Scope: The role is responsible for deepening relationships with HNI (High Net-Worth Individuals) clients to optimize retention, business development, revenue and profita...