Customer Executive Jobs in Westlands

At Heritage where we provide short term insurance products, we pride ourselves on our history of claims payment. This was recently recognized when we won the award for Outstanding Insurance Underwriter in Claims Settlement as nominated by members of the Association of Insurance Brokers of Kenya. Job Summary The role holder will be responsible for improving the overall experience each customer has...

Job Summary The role holder will be responsible for improving the overall experience each customer has with our brand. Qualifications Bachelor's Degree in Social Sciences or business-related field. ICX/CIM/MSK certification is an added advantage. Experience 2 years experience in the insurance or financial services industry. Heritage Heritage_Ke Regulated by the Insurance Regulatory Authority Comp...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

Job Summary The Customer Service Executive position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excellent communication abilities and data entry skills in the CRM is a mandatory requirement. Developing customer service procedures, policies and standards for the department, in agreement and as guided by ...

Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business Key Responsibilities Ensure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm. Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled loadi...

Ensure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm.Track the execution of the Sales Impact Plans daily tracking of customer performance in line with scheduled loading, aligning team on gaps to close, guiding on conversion of missed lines.Guide team on accurate order processing, ensuring no wrong order returns & Conversion follow through with timely updates to cus...

Job PurposeThe Customer Experience Executive is responsible for driving customer-centric initiatives to enhance the overall customer experience and satisfaction through actively engaging the customer throughout their lifecycle, to ensure the customers' needs are met and exceeded.Key Responsibilities & AccountabilitiesOutbound Campaigns:Undertake outbound campaigns to existing and potential custom...

POSITION SUMMARYThe Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client's SLA.The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.DUTIES AND RESPONSIBILITIESBuild rapport with customers by handling each and every customer call in a courteous; and professio...

POSITION SUMMARYThe Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client's SLA. The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.DUTIES AND RESPONSIBILITIESBuild rapport with customers by handling each and every customer call in a courteous; and professi...

SmartApplications International is a leading ICT solutions provider delivering a wide range of world class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure and high-tech solution in Africa and beyond. Staying ahead through constant research and innovation Job Purpose The Customer Experience Executive is responsible for drivi...

Customer Service Jobs In Kenya. Reporting to: Sales and Marketing Manager,Gross Salary: Ksh75k 80k,Our client, one of the leading Travel Agency in the travel industry is looking to hire a Customer Service Executive who will be responsible for all interactions with our customers. He/she is to ensure all of the questions, requests, and issues of the customers are answered and solved in a profession...

Manage all communications with clients and business partners

Our client, one of the leading Travel Agency in the travel industry is looking to hire a Customer Service Executive who will be responsible for all interactions with our customers. He/she is to ensure all of the questions, requests, and issues of the customers are answered and solved in a professional way with customer centricity as our main driving force. The candidate will also be responsible f...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Duties and Responsibilities Provide guidance to the clients in order to purchase property for the right price under the best terms Perform comparative market anal...

Reports to: Customer Experience Manager,Gross Salary: Kes 50-60K, Our Client, a leading financial services Company that provides fund management services is seeking to hire a Customer Service Executive who will handle all aspects of customer service including customer communication, enquiry handling, customer relations, complaints handling and ensure high quality services to customers in accordan...

Customer Service Jobs In Kenya.Gross salary: Ksh 45k Ksh 60k,Our client is in a very well-reputed healthcare facility looking to hire a Customer Service Executive to provide customer interactions with the use of data and systems, and would be keen on someone who has the technical know-how to implement and improve these processes.Responsibilities Act as the first point of contact for clients. Hand...