Purpose for the Job The CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candid...
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. BCC is now offering Kenyans the chance to save money while they enjoy clean and safe cooking. BCC is seekin...
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...
Purpose for the JobThe CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candida...
Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...
POSITION OVERVIEWThe position is responsible for providing leadership oversight to a combination of two or more projects of the same nature/technologies in a team of project managers geared towards achieving operational parameters and customer needs in the various sets of multiple client's projects.The role holder plays a crucial role in ensuring the engagement and productivity of employees, meet...
With operations in Africa, USA, UK,India and UAE, Techno Brain is the first indigenous African company to be assessed at CMMI Level-5, achieving highest quality standards for software development. Currently operating in 21 countries, creating 1200 high tech jobs in the continent, Techno Brain has achieved leadership positions in areas such as Public Financial Management, Digital Identity Manageme...
tappi digitizes small businesses across Africa. tappi is the end-to-end SaaS for SMEs across Africa, solving the problem of visibility and credibility for small businesses. tappi innovated in delivering SaaS and enterprise-grade tools to SMEs in Africa for as low as $2/month, bringing SMEs online and building a payment platform for SMEs to access and pay for Ads online with mobile airtime. tappi ...
PURPOSE:The incumbent shall be responsible for leading a team of sales professionals in generating revenue through the sale of insurance products to corporate clients. The primary focus will be on developing and implementing strategic sales plans to meet and exceed sales targets, while also fostering strong relationships with Broker and Agency Distribution Channels to ensure client retention and ...
CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and MalawiPURPOSE: The incumbent shall be responsible for leading a team of sales professionals in generating revenue through the sale of insurance products to corporate clients. The primary focus will be on developing and implementing strategic s...
CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: The incumbent shall be responsible for leading a team of sales professionals in generating revenue through the sale of insurance products to corporate clients. The primary focus will be on developing and implementing strategic ...
Assist in the development and execution of digital marketing strategies to promote omnichannel sales.Manage and update the company s website and online store, ensuring content is accurate and up to date.Create engaging content for all social media platforms (e.g., Facebook, Instagram, Tik Tok) to increase brand awareness and drive customer engagement (to both online and offline push).Manage month...
Duties and ResponsibilitiesStrategic Brand Development: Craft and implement comprehensive brand strategies aligned with company objectives, drawing insights from Manufacturing/construction.Digital Marketing & Social Media Initiatives: Spearhead digital marketing campaigns and social media efforts to enhance brand awareness, acquisition, and engagement across various online platforms.Product Innov...
Support the execution of product development projects, ensuring timely delivery within budget and meeting quality standards.Execute day-to-day activities related to existing product management.Updating and maintaining all product-related documentation; project plans, development stage gate documents, product specifications, SKU libraries etc.Assist in managing and project planning existing produc...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client a cosmetics distribution chain with several branches is seeking to hire a highly motivated and dynamic individual to join our team as a Digital marketer based in Nai...
Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Salary Range : KSh 50,000 KSh 100,000/month Duties and Responsibilities Strategic Brand Development: Craft and implement comprehensive brand strategies aligned wi...
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. BCC is now offering Kenyans the chance to save money while they enjoy clean and safe cooking. BCC is seekin...
About the Job:You will work within the support function of the Global Service Delivery teams in East Africa as part of our Operations department.As the Senior Manager of Operations, you will lead and support formulating overall company strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our p...
About the Role The Junior Product Manager position presents an exciting opportunity to manage/midwife the rollout and complete lifecycle (from development to improvement) of our cooking product categories. This role will support all product-related matters but is not limited to product opportunity identification & evaluation , product development & design , product & innovation project management...
JOB PURPOSEThe jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank's products and services whilst building long-term profitable customer relationships.KEY RESPONSIBILITIESBranch s...
At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The jobholder i...
Key ResponsibilitiesAssist in the development and execution of digital marketing strategies to promote omnichannel sales.Manage and update the company's website and online store, ensuring content is accurate and up to date.Create engaging content for all social media platforms (e.g., Facebook, Instagram, Tik Tok) to increase brand awareness and drive customer engagement (to both online and offlin...
About the RoleThe Junior Product Manager position presents an exciting opportunity to manage/midwife the rollout and complete lifecycle (from development to improvement) of our cooking product categories.This role will support all product-related matters but is not limited to product opportunity identification & evaluation, product development & design, product & innovation project management and...
About the RoleThe Junior Product Manager position presents an exciting opportunity to manage/midwife the rollout and complete lifecycle (from development to improvement) of our cooking product categories. This role will support all product-related matters but is not limited to product opportunity identification & evaluation, product development & design, product & innovation project management an...
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