Customer empowerment

Curriculum Support Specialist at CAP Youth Empowerment Institute Kenya

What you will be doing:You will be a partner to the CEOs in driving Pula's short, medium and long-term strategic and operational goals thereby enabling the management team to deliver on expected results.Your job is to make the most of the CEOs time and effort. You will manage their schedule, helping to decide priorities and making sure things happen and are followed through to completion. With a ...

At Pula, we are radically restructuring agricultural insurance, using technology to insure the previously unbanked, uninsured, untapped market of 1.5 billion smallholders worldwide. We work in eight countries across Africa and Asia, and in 2017 alone, we facilitated crop and livestock insurance cover to 611,000 farmers in Kenya, Rwanda, Uganda, Nigeria, Ethiopia and Malawi. We are recruiting to f...

Role Purpose Statement:Under the general direction and guidance of the Director of Operations, the Manager Ground Services is responsible for leading and managing all aspects of ground operations, ensuring safety, efficiency, and exceptional service quality. This role provides a seamless and secure experience for passengers and optimizing operational excellence.Key Accountabilities/Responsibiliti...

DescriptionGrowth of Customer Lifetime Value through increased profitability and share of wallet.Increased product uptake through data driven customer engagements and offer placementsDesign an engagement and loyalty roadmap to drive CLV across the customer lifecycle stages (acquisition, growth, retention).Spearhead the review of customer engagement plans to ensure customers receive best in class ...

Jambojet, a brand of Kenya Airways, is Kenya s first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up the skies for all to fly for less. We aim to provide affordable air travel because flying really is for everyone. Role Purpose Statement: Under the general direction and guidance of the Director of ...

Job SummaryTo drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.Drive implementation of business and service strategi...

Job SummaryTo drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.Drive implementation of business and service strategi...

Emboo River is looking for a Marketing and Sales professional to join our team. Our Marketing and Sales team plays a key role in sharing the story and ethos of Emboo River with guests, travel agencies, media partners, sustainability advocates and beyond. This role offers the chance to contribute to a pioneering team and vision that is reshaping the travel industry and setting benchmarks for susta...

Emboo River is a change maker in the sustainability space. Through its carbon neutral lodge Emboo River is a leader in the tourism industry. Emboo River is rethinking the entire safari experience, to make sure that its guests have an unparalleled experience while mitigating climate change, empowering the community and elevating their travel experience Summary Emboo River is looking for a Marketin...

JOB PURPOSEThe Public Communications and Engagement Officer will play a pivotal role in advancing Amnesty International Kenya's mission by implementing strategic communication and engagement initiatives. This role is responsible for increasing awareness, mobilising action, building a strong supporter base, fostering dialogue, and aligning with Amnesty Kenya's overall goals and messaging.BACKGROUN...

JOB PURPOSE The Public Communications and Engagement Officer will play a pivotal role in advancing Amnesty International Kenya's mission by implementing strategic communication and engagement initiatives. This role is responsible for increasing awareness, mobilising action, building a strong supporter base, fostering dialogue, and aligning with Amnesty Kenya's overall goals and messaging. BACKGRO...

Amnesty Kenya was founded in 2002 and operates with specific goals and objectives for improving lives and upholding human rights for the citizens of Kenya and the surrounding areas. JOB PURPOSE The Public Communications and Engagement Officer will play a pivotal role in advancing Amnesty International Kenya s mission by implementing strategic communication and engagement initiatives. This role is...

The purpose of this roleTo manage and grow the Financial Institutions and correspondent banking business within the I&M Bank through the delivery of innovative and customized solutions to meet the specific requirements of Financial Institutions that the bank deals with across all geographies. This entails managing the nostro and Vostro account relationships for the group as well as the credit rel...

Job SummaryTo drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.Drive implementation of business and service strategi...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. The purpose of this role To manage and grow the Financial Institutions and correspondent banking business within the I&M Bank through the delivery of innovative and customized solutions to meet the specific requirements o...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer ex...

Job Summary To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches. Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability. Drive implementation of business and service strat...

At Thunes we made it our mission and we work 24/7/365 to solve one of the world s most pressing problems: making financial services global and accessible to everyone. We are currently recruiting suitably qualified candidates to fill the position below: Context of the role We re looking for a Technical Project Manager to be an integral part of our Solutions Delivery Team. As part of the Solution D...

Healthy Entrepreneurs provides basic health services in remote areas through a unique supply chain and a network of over 15.000 Community Health Entrepreneurs in seven African countries. Main objective: Ensure smooth HR processes, implement, and improve structures and systems. Identify organizational HR needs. Responsibilities: Strengthening the HR system. Improve and execute HR contract manageme...

About Us: Ujamaa Africa is a non-governmental organization dedicated to promoting economic empowerment, personal security, and health for vulnerable women through innovative prevention strategies. Through our groundbreaking research and interventions, we have achieved significant reductions in the prevalence of rape in the communities we serve. Position Summary/Objective: Reporting to the Finance...

About Hotpoint Appliances Ltd Hotpoint Appliances Ltd was established in 1984. Its first store was located in the Sarit Centre shopping mall in Nairobi. In late 1990s Hotpoint was awarded the Sole Distributorship Agency for LG Electronics. Later on, it went on to acquire agencies for other global brands including Ariston, Westpoint and Kenwood. The company quickly expanded its operations througho...

Job Purpose StatementThe Senior Manager, Core Banking Development role is to plan, organize, and manage staff and overall operations that facilitate the stable operation of the bank's Core Banking and related system Operations. This includes developing, maintaining, supporting, and optimizing Core Banking initiatives. In collaboration with external vendors, system experts and information security...

Job Description JOB PURPOSE The job holder will be responsible for supporting the Operations Manager and the Branch Manager to deliver best in class customer service to customers to maximize relationship building through managing the Service Delivery function (Customer Service and Tellering) in the branch to ensure the delivery of quality service to customers, the projection of a professional and...