customer care policy

PURPOSE:The incumbent shall be responsible for analyzing and assessing the risk presented to the company through proposals submitted guided by the laid down underwriting guidelines.PRIMARY RESPONSIBILITIES:Evaluate risks proposed and prescribe rates and terms commensurate with level of risk before acceptance as per Underwriting guidelines;Customers onboarding and registration in the system;Interm...

PURPOSE: The incumbent shall be responsible for analyzing and assessing the risk presented to the company through proposals submitted guided by the laid down underwriting guidelines. PRIMARY RESPONSIBILITIES: Evaluate risks proposed and prescribe rates and terms commensurate with level of risk before acceptance as per Underwriting guidelines; Customers onboarding and registration in the system; I...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/Purpose Provide professional and compassionate maternity nursing service and care to patients, by ensuring their review and treatment as per the Hospital protocols, and nu...

Job PurposeThe overall purpose of this job is to manage credit through debt collection activities and negotiation of repayments plans with clients in line with the credit control policy and Hospital objectives.Overall ResponsibilityThe jobholder has no accountability for equipment stock or finances.Decision-makingMakes recommendations within existing guidelines to facilitate final decisions.Key d...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and MalawiPURPOSE: The incumbent shall be responsible for analyzing and assessing the risk presented to the company through proposals submitted guided by the laid down underwriting guidelines. PRIMARY RESPONSIBILITIES: Evaluate risks proposed and ...

We are expanding to new locations and require additional Clinical Officer - Paediatrics. Reporting to our Doctor In-charge, you will take on responsibility of delivering quality customer service and maintaining superior patient satisfaction. Will you join us and help transform maternal and new-born health care in East Africa?EducationHigher Diploma in Clinical Medicine and Surgery PaediatricsDipl...

Job Title: Clinical Officer - Paediatrics Reports to: Doctor In-charge Department: Clinical Operations Business Purpose/Objective: The job holder will be primarily responsible for providing quality clinical services to our clients and paediatric cases. About Jacaranda Maternity Jacaranda Maternity is redesigning the future of healthcare in East Africa for the patients who need it most. Our hospit...

Kilimall.co.ke is Kenya s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range ...

Our mission is to provide high-quality, client-centered, affordable care to mothers and their babies at the highest standards We achieve our mission by adhering to the following core values: Uncompromising Quality We aim to set a gold standard for quality of care and measure ourselves constantly against our goals Summary We are expanding to new locations and require additional Clinical Officer Pa...

The Medical Assistant Float is responsible for supporting the delivery of health care services under the medical supervision of Clinician and/or Physician at five health centers. Assist patients by providing testing, screening, and education required for the provision of medical care. Assist providers to ensure high quality, efficient delivery of care. Screen patients, prepare exam rooms, provide...

The Medical Assistant Float is responsible for supporting the delivery of health care services under the medical supervision of Clinician and/or Physician at five health centers. Assist patients by providing testing, screening, and education required for the provision of medical care. Assist providers to ensure high quality, efficient delivery of care. Screen patients, prepare exam rooms, provide...

HR, Payroll & Consulting Solutions People are at the heart of every successful organization. Investing in human capital is one of the smartest moves a business leader can make. But without the right systems to manage and measure your performance, this investment will never truly deliver. The complexities of managing your human capital are made all the more complex as your organization grows and c...

Our client, a hospital is based in Eldoret invites suitable qualified candidates to fill a vacant position of a Deputy Credit Controller reporting to the Credit Controller. Job Purpose The overall purpose of this job is to manage credit through debt collection activities and negotiation of repayments plans with clients in line with the credit control policy and Hospital objectives. Overall Respon...

IPPF is a global service provider and a leading advocate of sexual and reproductive health and rights (SRHR) for all. We are a world-wide movement of national organisations working with and for communities and individuals Summary The Medical Assistant Float is responsible for supporting the delivery of health care services under the medical supervision of Clinician and/or Physician at five health...

Travel to all of our five health centers: Alhambra, Baldwin Park, Glendora, Highland Park, and PasadenaAdhere to affiliate goals and policies on patient care, professionalism, wait time in-clinic and on the system for addressing patient complaintsParticipate in health center efforts to achieve established goals for productivity and quality metricsParticipate in health center/affiliate efforts to ...

Core ResponsibilitiesPerform plain radiography work and ultrasonographyIdentify all patients properly by using two patient identifiers and utilizes universal protocol when performing proceduresReview patient history and assess physician orders, applying specific departmental protocols for optimal results in the acquisition of data.Duly maintain imaging records and files of exams performed on pati...

Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres. Our driving force is the desire to see people living healthy for maximum productivity; we believe a healthy nation is a wealthy nation! Core Responsibili...

Key duties and responsibilitiesParticipate in the development and ensure implementation of a robust admission and discharge transfer procedures in line with the credit control policy;Negotiate repayments plans with clients, ensure debtors accounts management and monitor repayments patterns in order to put in place remedial actions to ensure optimal debt settlement;Prepare and submit periodic cash...

Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres. Core Responsibilities Perform plain radiography work and ultrasonography Identify all patients properly by using two patient identifiers and utilizes uni...

Responding to all system and/or network security breaches.Engineer, implement and monitor security measures for the protection of computer systems, networks and information.Test, Identify and define system security requirements.Participating in change management process.Design computer security architecture and develop detailed cyber security designs.Prepare and document standard operating proced...

YOUR JOBDelivers basic technical, administrative, or operative Claims tasks. Examines and processes paper claims and/or electronic claims from Healthcare Providers. Completes data entry, maintains files, and provides support. Understands simple instructions and procedures. Performs Claims duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basi...

Core ResponsibilitiesPerform plain radiography work and ultrasonographyIdentify all patients properly by using two patient identifiers and utilizes universal protocol when performing proceduresReview patient history and assess physician orders, applying specific departmental protocols for optimal results in the acquisition of data.Duly maintain imaging records and files of exams performed on pati...

Job Location : Eldoret , Kenya. Reports to : Credit Controller . Company Description. Employd Staffing Solutions Ltd is a comprehensive Human Capital Consultancy firm based in Nairobi County, Kenya. We specialize in helping organizations with their HR activities, including recruitment, labor outsourcing, payroll management, and employee training. Our mission is to create productive and fruitful r...

Overall Responsibility: The successful candidate will be expected to competently manage Dental services in the Hospital in accordance with our quality policy which emphasizes continuous improvement of service to meet and exceed customer expectations. Key Responsibilities Consulting with patients to understand their symptoms and health concerns. Prescribing tests, treatments, and/or surgery, when ...