Customer Care Manager Jobs in Westlands

Key Responsibilities: 1. Customer Interaction: Interact with customers via various channels (phone, email, chat, etc.) to address inquiries, provide information, and resolve issues. Strive to exceed customer expectations by delivering exceptional service in a timely and professional manner. 2. Issue Resolution: Identify and assess customer needs and concerns, then provide appropriate solutions or...

JOB SUMMARY The main purpose of this position is to deliver the strategic and operational goals of CARE Kenya's procurement function. The position holder needs to ensure the unit provides efficient, effective, and quality management of procurement services. This includes technical support and mentoring to the various locations and Field Office staff. Regular analysis is required to inform workflo...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...

POSITION SUMMARYThe Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client's SLA.The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.DUTIES AND RESPONSIBILITIESBuild rapport with customers by handling each and every customer call in a courteous; and professio...

POSITION SUMMARYThe Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client's SLA. The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.DUTIES AND RESPONSIBILITIESBuild rapport with customers by handling each and every customer call in a courteous; and professi...

Job Description Receiving Incoming Calls Responding promptly to clients enquires via phone and email Engaging and negotiating with clients in regards to our products and services Resolving product or service problems by clarifying the customer's complaint, determining the cause of the problem, coming up with the best solution, expediting correction or adjustment, and following up to ensure resolu...

JOB SUMMARYThe main purpose of this position is to deliver the strategic and operational goals of CARE Kenya's procurement function. The position holder needs to ensure the unit provides efficient, effective, and quality management of procurement services. This includes technical support and mentoring to the various locations and Field Office staff. Regular analysis is required to inform workflow...

Driven by our purpose of safeguarding life, property and the environment, DNV GL enables organizations to advance the safety and sustainability of their business. We provide classification and technical assurance along with software and independent expert advisory services to the maritime, oil and gas, and energy industries. Local Unit & Position Description Under the supervision of the Operation...

Duties and Responsibilities Coordinating with other staff members to ensure that patients are given proper care during their stay in the facility Conducting or overseeing research on health care issues to identify trends or opportunities for improvement Managing the daily operations of a healthcare facility, such as a clinic or hospital Overseeing the facility's financial operations to make sure ...

JOB SUMMARYUnder the guidance and supervision of the Country Director, the Human Resources Manager is responsible for the formulation and transparent implementation of HR strategies and the effective delivery of HR services. He/she will assess client needs, interpret, and apply HR strategy and policies, rules, and regulations, establish internal procedures and provides solutions to a wide spectru...

Role DescriptionThe Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also ensures all clients are billed properly and the insurance documents are accurately filled.Responsibilities:Customer Care Service:Welcome patients/clients and handle all customer enquiries and complaints, providing accurate inform...

Customer Service Jobs In Kenya. We are a fast growing National SACCO with a country-wide membership from Government Ministries, private organizations and individuals. Hazina Sacco Society wishes to urgently recruit for the following position:- Customer Care Assistant Minimum Requirements; Bachelor s Degree in Public Relations / Communications or Business Management Two (2) years experience in a b...

AAR Healthcare is currently one of the largest providers of outpatient healthcare services in East Africa, with a network of 21 clinics across the country and serving over 300,000 clients annually from across the social divide. At AAR Healthcare, we employ experienced medical and management staff, and use internationally approved disease management protocols and drug formulary supported by the st...

Job Purpose To provide exemplary customer service to internal and external customer, handle inquiries and carry out Marketing and Customer Service assignments. Duties and Responsibilities Gathering customer feedback of hospital services and products through questionnaire collection and in-patient ward visits. Formulating data collection tools e.g. questionnaires, survey tools etc. to gather infor...

Requisition ID 50764Position Type FT PermanentRecruiter #LI-TS1Posting Type LI About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most value...