Customer Care Manager Full-time Jobs in Nairobi

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/ Purpose: Planning, organizing, and coordinating all Critical Care unit activities, ensuring the provision of patient-centrist nursing care, operational efficiency and pos...

Your mission at Sistema.bio: The Customer Success Manager will ensure the successful adoption, use, and satisfaction of Sistema.bio s products and services among our customers. She or he will be responsible for our compliance with our SLA agreement and the development and implementation of customer care systems, reporting structures, processes, and trainings. The CSM will support our local teams ...

Sistema Biobolsa is a system that transforms the manure of animals into biogas and a potent, natural fertilizer. By inputting the manure in the system on a daily basis, you will be able to develop and grow your activities on the farm, improve your energy security, and protect the environment. Transforming your animals manure into resource will provide you with a better quality of life! Your missi...

The Mater Hospital was opened in 1962 by the Sisters of Mercy, a Catholic Order of Nuns originating from Ireland, three years after registering themselves as the Registered Trustees of an entity under the Perpetual Succession Act (the succeeding legislation after independence). Main Duties Monitoring standards of nursing care and other support services to ensure delivery of quality patient care D...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. SUMMARY Our client is seeking a highly motivated and skilled accounting professional to join our dynamic Fashion Line Team. Reporting to the Retail Area Manager they will be responsible for managing the shops a...

Duties and ResponsibilitiesSupervisory Responsibility:Directing and implementing adherence to Jacaranda code of conduct, policies/procedures, and performance of assigned staff;Monitoring staff compliance to customer service;24 Hour accountability and authority for decisions regarding patient care, site operations and personnel management for the facility.Execution expert:Lead the execution of the...

Options Consultancy Services Limited is a consultancy organisation providing technical and management expertise in the health and social sectors to governments and international development partners to transform the health of women and children. Main purpose of job Based in Kenya office, the Team Leader will provide inspirational, strategic, technical and managerial oversight of the FCDO Kenya He...

We are dedicated to authentic, genuine service and delivering the warmest hospitality with passion. We are humble, generous and empathetic towards everyone within our collective, whether we are welcoming and hosting guests, working alongside colleagues or collaborating with partners, communities or governments. PRIMARY PURPOSE To deliver exceptional service to all Wilderness guests in Nairobi and...

About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cust...

M.P Shah Hospital is looking to recruit a professional, and evidence-driven person for a vacancy in Corporate Communications and Public Relations Division, as a Customer Experience Officer. Reporting to the Customer Experience Manager Corporate Communications and Public Relations Division, the job holder will serve as the as a first impression of the Hospital to the clients to ensure excellent cu...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Responsibilities Meeting or exceeding sales goals (volumes, margins) within designated region by assigning individual targets to accounts and tracking the performance. Initiate, prepare and coordinate signing with legal and line manager...

Tanganyika Wilderness Camps presents a unique collection of Permanent Tented Camps, Mobile Camping and Lodges in Tanzania. Our properties are all situated in private areas of exceptional natural beauty, rich in wildlife and inhabited by spectacular local tribes and a farm at the foot of the Ngorongoro Crater Salary Range : KSh 50,000 KSh 100,000/month THE PURPOSE The main purpose of the Lodge Man...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: The incumbent shall be responsible for leading a team of sales professionals in generating revenue through the sale of insurance products to corporate clients. The primary focus will be on developing and implementing strategic ...

Ensuring Strategy development and executionProvide strategic guidance and support to the senior leadership team in the alignment and execution of the National Office Strategy and business plans with Our Promise strategy.Develop and implement the People and Culture (P&C) strategy and business plan in support of and in alignment with country, regional and global strategic priorities.Spearhead the m...

Lesaffre designs, manufactures and markets innovative solutions for Baking, Food taste & pleasure, Health care and Biotechnology. Family group born in northern France in 1853, now a multi-national and a multicultural company, Summary Reporting to the production manager of Lesaffre Kenya, you will oversee the safety, health environment, and quality assurance side. You will develop, manage, supervi...

LIPTON Teas and Infusions has passionately built its expertise in the blending of teas and infusions for consumers around the world since 1871. Together, our 17,000 people are united in bringing differentiated and compelling benefits to billions of tea enthusiasts around the world. Role Summary The role is responsible for management of shift, productivity improvement and ensure production targets...

Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott Job Summary Assists with supervising and coordinating activities of emplo...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: The incumbent shall be responsible for acquisition, growth and retention of the Corporate Business for CIC Life by managing Broker, Agency & Direct Distribution Channels. The jobholder will champion the development, review and ...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Purpose: Formulation of short and long-term strategies; managing hospitali...

Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limite...

Key Result Area Attend all business-related seminars and marketing activities on behalf of management and provide the right information to the distributors.Develop annual Plan, Organizing, Executing and Monitoring Company activities at the country level with aim of meeting organizational objectives.Handling all BF Suma Health Products Ltd communication, including but not limiting to notifying new...

The Kenya Institute of Management (KIM) is a membership based non-profit making professional management organization committed to the promotion of excellence and integrity in the practice of management. KEY RESPONSIBILITIES Formulate and execute of marketing plans in liaison with Unit Managers and other Functional Heads. Timely development, processing and dispatch of marketing materials such as b...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Purpose/Mission Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-info...

Key Responsibilities Formulate and execute of marketing plans in liaison with Unit Managers and other Functional Heads. Timely development, processing and dispatch of marketing materials such as brochures, flyers, posters and cards to the user units. Generate live leads and make follow ups to be able to convert them into business Implement Institute s marketing policy at the user Unit to ensure t...