Customer care management

About TalaTala is a global technology company building the world's most accessible financial services. With more than $350 million raised from visionary investors, we are serving millions of customers around the world who have been overlooked by traditional financial institutions and our plan is to serve millions more, and have been named by theFortuneImpact 20 list,CNBC's Disruptor 50, andForbes...

At Astradental Services, we provide world-class quality dental services to the widest population at an affordable cost, train others to grow and support the vision, and manufacture quality affordable dental materials Key Responsibilities: Direct Customer Care: Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally. Handl...

At Astradental Services, we provide world-class quality dental services to the widest population at an affordable cost, train others to grow and support the vision, and manufacture quality affordable dental materials Key Responsibilities: Direct Customer Care: Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally. Handl...

1. Manage patient and visitors queues using the (QMS) queue management system.2. Respond to all incoming calls at the customer care desk and making the appropriate transfers.3. Direct patients to the departments appropriately as recommended by the nurses or doctors.4. Recognize severe cases in need of immediate medical attention and alerting the nurses immediately for the appropriate action to be...

Job Purpose It s the right moment and the right place for us to make an impact, as logistics and movement across Kenya, the region, continent, and globe is at a record high. And guess what? You can help us fulfil our mission What you ll be doing Work with assigned Account Executive and Account Manager to onboard new Amitruck customers and provide internal and external stakeholders with the proper...

SummaryOur client is seeking a highly motivated and skilled accounting professional to join our dynamic Fashion Line Team. Reporting to the Retail Area Manager they will be responsible for managing the shops and outlets. The Store Manager is responsible for achieving store revenue and profitability targets, as well as representing our Brands and ensuring high quality standards in the day to day o...

Job PurposeIt's the right moment and the right place for us to make an impact, as logistics and movement across Kenya, the region, continent, and globe is at a record high. And guess what? You can help us fulfil our mission What you'll be doingWork with assigned Account Executive and Account Manager to onboard new Amitruck customers and provide internal and external stakeholders with the proper g...

We are seeking a dynamic and experienced Dental Clinic Administrator to join our team at Astradental Services Ltd. As the Dental Clinic Administrator, you will play a pivotal role in ensuring the smooth operation of our clinic, overseeing customer care, team supervision, patient scheduling, operations management, and administrative support.

We are looking for a Customer Care Executive responsible for handling incoming calls from customers or clients, addressing their inquiries, resolving issues, and providing assistance in a professional and timely manner.

About the roleBURNis looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN custo...

Main DutiesMonitoring standards of nursing care and other support services to ensure delivery of quality patient careDeveloping and implementing unit budget and ensuring operations are within the budgetAddressing issues and concerns within the section to ensure both internal and external customer satisfactionSubmitting monthly activity reports to the managementUpdating staff on health and safety ...

The Medical Assistant Float is responsible for supporting the delivery of health care services under the medical supervision of Clinician and/or Physician at five health centers. Assist patients by providing testing, screening, and education required for the provision of medical care. Assist providers to ensure high quality, efficient delivery of care. Screen patients, prepare exam rooms, provide...

The Mater Hospital was opened in 1962 by the Sisters of Mercy, a Catholic Order of Nuns originating from Ireland, three years after registering themselves as the Registered Trustees of an entity under the Perpetual Succession Act (the succeeding legislation after independence). Main Duties Monitoring standards of nursing care and other support services to ensure delivery of quality patient care D...

Everyone should have access to accurate family planning information and the ability to choose the method that is right for them. Nivi works towards this goal by providing a free mobile phone service that empowers people through better information, services customized to their needs, and gives them a voice in the health care system. About the Role The Maternal Health Product Owner will follow prin...

The Medical Assistant Float is responsible for supporting the delivery of health care services under the medical supervision of Clinician and/or Physician at five health centers. Assist patients by providing testing, screening, and education required for the provision of medical care. Assist providers to ensure high quality, efficient delivery of care. Screen patients, prepare exam rooms, provide...

Key Responsibilities:Direct Customer Care:Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally.Handle escalated client concerns or issues effectively and in a timely manner.Team Supervision:Supervise and support a team of 4 customer care agents, an admin assistant, and an office cook, ensuring smooth day-to-day operati...

IPPF is a global service provider and a leading advocate of sexual and reproductive health and rights (SRHR) for all. We are a world-wide movement of national organisations working with and for communities and individuals Summary The Medical Assistant Float is responsible for supporting the delivery of health care services under the medical supervision of Clinician and/or Physician at five health...

Core ResponsibilitiesAssess, plan, implement nursing interventions and evaluate patient outcomes and provide appropriate health care servicesPerform nursing procedures safely and efficientlyIdentify priorities and implement care based on individual patients' needs and sound nursing judgmentImplement patient flow process effectivelyUtilize the standards and procedures of nursing care to continuous...

Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres Core Responsibilities Assess, plan, implement nursing interventions and evaluate patient outcomes and provide appropriate health care services Perform nur...

Nursing jobs in Kenya. About Bliss Healthcare Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres. Our driving force is the desire to see people living healthy for maximum productivity; we believe a healthy...

Job Description About the Role The Maternal Health Product Owner will follow principles of Behavioral Product Management to enhance askNivi s existing maternal health offering. This position will work with Nivi s diverse team (including engineers, marketers, salespeople, and content writers spanning four countries) as well as external partners to: Continually enhance askNivi s maternal health con...

The Imara Mediplus Centre is a multi-specialty outpatient medical facility, attended by doctors and specialists, focused on providing holistic all inclusive care.We create better lives, by providing access to world-class healthcare services with compassion. JOB SUMMARY: To cultivate a safe, secure and healthy environment for patients, colleagues and staff and provide exceptional quality care serv...

Job Title: Lounge Supervisor Hiring Organization: Bosphorus Job Type: Full-time Salary: Competitive Our client is looking to hire a Lounge Supervisor. As a Lounge Supervisor, you will manage and direct the operation and team with optimal resources and maximum benefit principles to maintain efficient and quality service within the Lounge. Perform quality, perfect greeting, concurrency and lounge s...

Manage patient and visitors' queues using the (QMS) queue management system.Respond to all incoming calls at the customer care desk and making the appropriate transfers.Direct patients to the departments appropriately as recommended by the nurses or doctors.Recognize severe cases in need of immediate medical attention and alerting the nurses immediately for the appropriate action to be taken.Prov...