Customer care jobs in Kenya

Duties & Responsibilities:Patient care: Provide holistic patient care, including physical, mental, and social wellbeing Respond to emergencies: Instantly respond to medical emergency and immediately alerting the senior nurse on duty and doctor on duty. Administer Medication: Administer prescribed medicine to patients either orally and parenterally and there offer monitoring patients for side effe...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/Purpose Planning, Organizing, and coordinating all the activities in the unit, to ensure that quality standards of care is adhered to, by all medical staff in AHC faciliti...

Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...

REPORTING TO: AccountantCONTRACT DURATION: 5 MonthsPURPOSE OF THE JOB:The job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business.MAIN DUTIES AND RESPONSIBILITIES:Customer ServiceCommunicate courteously with custo...

Customer Care Executives at Bees Credit Limited

M.P. Shah Hospital is a modern 210-bed facility which is home to highly skilled and experienced specialists and professional medical staff. Duties & Responsibilities: Patient care: Provide holistic patient care, including physical, mental, and social wellbeing Respond to emergencies: Instantly respond to medical emergency and immediately alerting the senior nurse on duty and doctor on duty. Admin...

Reports: Nurse In charge -ICU Job Purpose Providing high standard of nursing care to critically ill patients in line with the hospital s policies and procedures and accountable for a shift in the section. Main Duties And Responsibilities Deliver direct patient care including but not limited to assessment, planning, implementation. Carry out specific tests, analyze, interpret, troubleshoot, and in...

Your mission at Sistema.bio: The Customer Success Manager will ensure the successful adoption, use, and satisfaction of Sistema.bio s products and services among our customers. She or he will be responsible for our compliance with our SLA agreement and the development and implementation of customer care systems, reporting structures, processes, and trainings. The CSM will support our local teams ...

Customer Care Intern at Watu Credit Limited

About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cus...

Job Objective/Purpose The Cath lab Nurse Manager will oversee and coordinate all clinical activities within the cardiac catheterization laboratory (Cath Lab) and the Coronary Care Unit (CCU). Key Responsibilities Manage and supervise the daily operations of the cardiac catheterization laboratory, ensuring efficient workflow and adherence to established protocols and standards. Coordinate and sche...

Kimisitu Investment PLC was formed with the aim of pursuing prudent and profitable investments in order to increase shareholder value.he job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business. Main duties and res...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/Purpose The Cath lab Nurse Manager will oversee and coordinate all clinical activities within the cardiac catheterization laboratory (Cath Lab) and the Coronary Care Unit ...

Job Objective/PurposeProvision of quality care and quality services in line with Avenue Healthcare's defined policies, protocols, procedures and standards.Key ResponsibilitiesAccurate and clear documentation of patient history, physical examination, investigations, and management.Initiate and maintain proper management and treatment of patientsAppropriate and early consultation and referral of pa...

PURPOSE: The incumbent shall be responsible for analyzing and assessing the risk presented to the company through proposals submitted guided by the laid down underwriting guidelines. PRIMARY RESPONSIBILITIES: Evaluate risks proposed and prescribe rates and terms commensurate with level of risk before acceptance as per Underwriting guidelines; Customers onboarding and registration in the system; I...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Job Purpose To ensure proper, accurate and timely management of financial risk...

Job Objective/PurposeProvide professional and compassionate maternity nursing service and care to patients, by ensuring their review and treatment as per the Hospital protocols, and nursing standards and practices.Key ResponsibilitiesWork with the clinical team to navigate patients through the childbirth journey, offering them quality care by;Ensuring good working relationship with all stakeholde...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/Purpose Provision of quality care and quality services in line with Avenue Healthcare s defined policies, protocols, procedures and standards. Key Responsibilities Accurat...

Job PurposeTo ensure proper, accurate and timely management of financial risks associated with hospitalized Patients (cash and third-party payers) until discharge.Key ResponsibilitiesEnhance a positive atmosphere and corporate image by providing outstanding customer services to patients, clients, the public and AKU staff and ensure inquiries to the department are addressed promptly.Access system ...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/Purpose Provide professional and compassionate maternity nursing service and care to patients, by ensuring their review and treatment as per the Hospital protocols, and nu...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

1. Manage patient and visitors queues using the (QMS) queue management system.2. Respond to all incoming calls at the customer care desk and making the appropriate transfers.3. Direct patients to the departments appropriately as recommended by the nurses or doctors.4. Recognize severe cases in need of immediate medical attention and alerting the nurses immediately for the appropriate action to be...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

Every day, millions of consumers around the world trust our products to care for themselves and the ones they love. Colgate-Palmolive is a global company serving people in over 200 countries and territories with consumer products that make their lives healthier and more enjoyable Job Summary As the Customer Development Executive Indirect Trade (IDT), you are responsible for achieving sustainable ...