Customer care crm

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

Job Description About the role Turaco is looking for an Actuarial Associate to work at our Nairobi office in our Service Center reporting directly to the Head of Insurance Operations and working closely with our Chief Operations Officer. This individual will take on the technical aspects of our journey into insurance underwriting, specifically risk analysis, reserving, pricing projections, and co...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...

Role DescriptionThe Quality Assurance Lead is responsible for ensuring a high-quality standard for all customer-facing work at Peach. They will monitor and evaluate our teams' communication, problem-solving, and customer relationship management skills. They will work across multiple departments at Peach. From Sales to Car Care to Marketing - this individual will have a full scope of all customer-...

About the roleTuraco is looking for an Actuarial Associate to work at our Nairobi office in our Service Center reporting directly to the Head of Insurance Operations and working closely with our Chief Operations Officer. This individual will take on the technical aspects of our journey into insurance underwriting, specifically risk analysis, reserving, pricing projections, and compliance.Key Role...

e-commerce solution revolutionizing car ownership in sub-Saharan Africa. We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our customers. Role The Quality Assurance Lead is responsible for ensuring a high-quality standard for all customer-facing...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Summary: The Customer Care executives primary function is to attract customers by fielding inbound inquiries, and complaints from customers, troubleshooting issues as they arise and maintaining an open line of communication across t...

POSITION SUMMARYThe Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client's SLA.The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.DUTIES AND RESPONSIBILITIESBuild rapport with customers by handling each and every customer call in a courteous; and professio...

Job Description What's in it for you: Benefit from on-the-job training provided by our team of seasoned professionals. Engage in diverse learning programs facilitated by our Academies, fostering continuous development. Contribute to the significant endeavor of rehabilitating and reintroducing the endangered Mountain Bongo, thereby participating in a historic conservation effort. Collaborate with ...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

GardaWorld International Protective Services is the international security division of GardaWorld Security Corporation, the world s largest privately owned security company. Our services include static security, consulting, threat monitoring and reporting, crisis response, logistical support, mobile security, close protection, training and risk management. Summary The Business Development Executi...

Job Summary: The overall purpose of this role is to handle all over the counter transactions and ensure accuracy, efficiency and customer delight and generate business leads from daily customer interactions. Key Responsibilities: Operations 35% Ensure compliance with bank operational and customer care policies and procedures Handle the following in line with Bank s operating processes. Cash trans...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: The overall purpose of this role is to handle all over the counter transactions and ensure accuracy, efficiency and customer delight and generate busine...

Position OverviewThe Business Development Executive plays a pivotal role in our organization, responsible for identifying, triggering interest and acquiring B2B clients on all Sparepap services with a key focus on parts sales and yield revenue in return. This role demands a proactive and results-driven professional who is passionate about business development, revenue generation, and building str...

Department:Customer Service.Reporting To:Customer Service Manager.Working Hours:24hrs (Shift Based)Responsibilities:1. Customer Interaction:Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner.Provide accurate information regarding products, services, and promotions.2. Order Processing:Assist customers with order placements, modifications, and cancellat...

Grundfos runs its business in a responsible and ever more sustainable way. We make products and solutions that help our customers save natural resources and reduce climate impact. We take an active role in the society around us. Grundfos is a socially responsible company. We take care of our people also those with special needs. What is the job about? The primary responsibility for the role is to...

Position OverviewThe Business Development Executive plays a pivotal role in our organization, responsible for identifying, triggering interest and acquiring B2B clients on all Sparepap services with a key focus on parts sales and yield revenue in return. This role demands a proactive and results-driven professional who is passionate about business development, revenue generation, and building str...

Chupa Chap Limited is your go-to party partner! Fast, affordable drink delivery and we ll even host the bar for you. Department: Customer Service. Reporting To: Customer Service Manager. Working Hours: 24hrs (Shift Based) Responsibilities: 1. Customer Interaction: Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information regardi...

About the roleBurn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management.Duties and ResponsibilitiesManage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achievi...

SparePap ltd is a B-B-C business that gives its users a one stop solution for accessing spare parts, accessories and mechanics services at their own convenience. Position Overview The Business Development Executive plays a pivotal role in our organization, responsible for identifying, triggering interest and acquiring B2B clients on all Sparepap services with a key focus on parts sales and yield ...

About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

Ilara Health brings accurate and affordable diagnostics to the 500 million people in Africa who today struggle to access a simple blood test. We distribute low-cost, AI-powered diagnostic devices directly to primary care doctors in peri-urban and rural clinics, where the availability of common diagnostics is very poor. The role The Assistant Collections Associate is responsible for managing and c...