Customer Care Assistant Jobs in Westlands

POSITION SUMMARYThe Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client's SLA.The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.DUTIES AND RESPONSIBILITIESBuild rapport with customers by handling each and every customer call in a courteous; and professio...

POSITION SUMMARYThe Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client's SLA. The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.DUTIES AND RESPONSIBILITIESBuild rapport with customers by handling each and every customer call in a courteous; and professi...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collaborators around...

Participate in study training and adhere to the study protocol and all study procedures.Participate in the translation, testing and review of data collection tools.Identify, recruit and screen potential study participants.Coordinate with CATALYST study staff for referral of participants for the CARE PrEP study, and for any other needs to ensure smooth operations between the two studies.Conduct an...

Driven by our purpose of safeguarding life, property and the environment, DNV GL enables organizations to advance the safety and sustainability of their business. We provide classification and technical assurance along with software and independent expert advisory services to the maritime, oil and gas, and energy industries. Local Unit & Position Description Under the supervision of the Operation...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL092 Role Purpose As the Assistant Manager, Care Navigation, you wou...

CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects. JOB SUMMARY The Project Coordinator will play a pivotal role in implementing the project focused on addressing negative gender norms that pose barriers to achieving positive development outcomes for women and girls. This role is critical to achieving equity in health and...

The Kilimani Children s Clinic opened its doors to the public in November 2018.. Since then we have experienced a steady growth thanks to our dedicated team of consultant paediatricians, nurses and other health professionals. Role Description The Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also en...

Customer Service Jobs In Kenya. About ENGIE BU Africa ENGIE Energy AccessENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol ...

Job Summary: CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabo...

JOB SUMMARY The Project Coordinator will play a pivotal role in implementing the project focused on addressing negative gender norms that pose barriers to achieving positive development outcomes for women and girls. This role is critical to achieving equity in health and livelihood outcomes, particularly in Sexual and Reproductive Health (SRH) and Women's Economic Empowerment (WEE). ROLES AND RES...

Job DescriptionA 24/7 inbound and outbound Voice Branch role tasked with timely response, resolution of customer queries and complaints raised by clients via telephone, email and social media as well as cross sell and retention of customers.QualificationsMinimum QualificationsType of Qualification:First DegreeField of Study:Business CommerceExperience RequiredClient CoveragePersonal and Private B...

This company was formerly known as SmartCook Energy. Last-mile energy networks for Africa s cities. Smarter commerce for urban Africa. Unique rich media delivery platforms. Our mission is to improve life for everyone in Africa s cities Role Overview As a Representative, Customer Care (KOKO Service Points) you will be responsible for the day-to-day activities of the KOKO Service Points whose aim i...

Welcome patients/clients and handle all customer enquiries and complaints, providing accurate information.Monitor call status for timely responses and appointment reminders.Follow up with clients regarding their experience and report findings.Monitor patient waiting times and ensure comfort.Ensure timely response to client calls and emails.Liaise with insurance companies for pre-authorization and...

About Securex HISTORY With the vision of a safer Kenya and the experience of the police force, former Police Inspector Kishori Lal Sahni started a small investigations company in 1970 which has now grown to be one of the most respected brands in the security industry in the East African Region. Securex has grown from strength to strength in the past forty four years to become the leading Security...

The Kilimani Children s Clinic opened its doors to the public in November 2018.. Since then we have experienced a steady growth thanks to our dedicated team of consultant paediatricians, nurses and other health professionals. Role Description The Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also en...

Mà decins sans frontià res (MSF) or Doctors Without Borders, is an international humanitarian-aid non-governmental organization (NGO) and Nobel Peace Prize laureate, best known for its projects in war-torn regions and developing countries facing endemic diseases. Objective of the Position: Carry out all social-related activities, in order to ease the patient s situation, to maximize his/her adher...

About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cust...

Job Ref. No: JLIL189 Role Purpose The role holder will be responsible for providing excellent customer service, resolving inquiries and complaints, and maintaining customer satisfaction. The role involves being the first point of contact for customers and agents, ensuring prompt and effective resolution of issues, and maintaining accurate customer records. Main Responsibilities Operational Ensure...

Gross Salary: Commission based, Our salon seeks a Wax Specialist to provide waxing and related services to clients. In this role, your responsibilities are to communicate with clients to discuss their needs and preferences, as well as learn about any sensitive skin or allergy issues. You must know when to use the right equipment, from basic waxing strips to hot wax. Responsibilities Perform hair ...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...