Customer Care Assistant Jobs in Westlands

Handle administrative tasks including document management, data entry, and preparing reports Act as the first point of contact for external enquiries via email and telephone, directing them to the appropriate department or individual Manage appointments and schedules for staff and residents, including organizing meetings and coordinating events Maintain accurate records of residents, including pe...

Job Purpose:Reporting to the Team Leader Corporate Care Management, The role holder will be responsible for control and managing of the policy cycle through pre-authorization and case management, to ensure quality and cost effective care.Key responsibilities:Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration)Interact with clients and service pro...

Accurate processing of quotes and pro-forma invoice requestsAccurate sales order capturing or conversionsEnsure changes to orders are maintainedProvide accurate weekly open order reportsProvide full and concise feedback pro-activelyEnsure adherence to SLA s and KPI s per Kerry strategyLiaise with sites via cockpits on changes to orders or escalationsOTIF managementBuild relationships with Key Acc...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relation...

Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and fo...

Key Responsibilities: 1. Customer Interaction: Interact with customers via various channels (phone, email, chat, etc.) to address inquiries, provide information, and resolve issues. Strive to exceed customer expectations by delivering exceptional service in a timely and professional manner. 2. Issue Resolution: Identify and assess customer needs and concerns, then provide appropriate solutions or...

Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business Key Responsibilities Handle administrative tasks including document management, data entry, and preparing reports Act as the first point of contact for external enquiries via email and telephone, directing them to the ap...

Key ResponsibilitiesHandle administrative tasks including document management, data entry, and preparing reportsAct as the first point of contact for external enquiries via email and telephone, directing them to the appropriate department or individualManage appointments and schedules for staff and residents, including organizing meetings and coordinating eventsMaintain accurate records of reside...

Kenya Plant Health Inspectorate Service (KEPHIS) is the government parastatal whose responsibility is to assure the quality of agricultural inputs and produce to prevent adverse impact on the economy, the environment and human health. Duties and responsibilities: Receiving, Directing and relaying telephone messages; Directing visitors and customers to the appropriate staff member when they come t...

CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects. Summary We are seeking a highly organized and versatile individual to join our team. As a Program Support Specialist, you will play a key role in supporting various aspects of our organization, including procurement, finance, event coordination, communications, and opera...

We are seeking a highly organized and versatile individual to join our team. As a Program Support Specialist, you will play a key role in supporting various aspects of our organization, including procurement, finance, event coordination, communications, and operations. The ideal candidate is detail-oriented and proactive and possesses excellent communication and multitasking skills.Location prefe...

NGO Jobs In Kenya. AMURT seeks to recruit an Assistant Social Worker for USAID Tujitegemee program which is a five-year program (currently in year 4) under Kenya Health Partnerships for Quality Services (KHPQS) funded by USAID PEPFAR to implement DREAMS Program in Mombasa County.Responsibilities Program implementation and training.Assist the social worker in rolling out and implementing Evidence ...

Tushinde Children Trust was founded in March 2010. It was set up after Megan Wright, a British woman living in Kenya, visited a project working in the Mathare Slums of Nairobi. The conditions people living in are bad; Shanty towns of thousands of one roomed shacks squashed between poorly built high-rise flats. As many as ten people would live in these huts made of wood, mud and roofed with corrug...

Manage all communications with clients and business partners

Job Description Receiving Incoming Calls Responding promptly to clients enquires via phone and email Engaging and negotiating with clients in regards to our products and services Resolving product or service problems by clarifying the customer's complaint, determining the cause of the problem, coming up with the best solution, expediting correction or adjustment, and following up to ensure resolu...

Job Summary:The Customer Care executives primary function is to attract customers by fielding inbound inquiries, and complaints from customers, troubleshooting issues as they arise and maintaining an open line of communication across the organization.The core responsibility is to ensure Rubis Energy customers experience excellent customer service.Key Responsibilities:Manage all incoming customer ...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Summary: The Customer Care executives primary function is to attract customers by fielding inbound inquiries, and complaints from customers, troubleshooting issues as they arise and maintaining an open line of communication across t...

Role DescriptionThe Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also ensures all clients are billed properly and the insurance documents are accurately filled.Responsibilities:Customer Care Service:Welcome patients/clients and handle all customer enquiries and complaints, providing accurate inform...

POSITION SUMMARYThe Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client's SLA.The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.DUTIES AND RESPONSIBILITIESBuild rapport with customers by handling each and every customer call in a courteous; and professio...

POSITION SUMMARYThe Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client's SLA. The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.DUTIES AND RESPONSIBILITIESBuild rapport with customers by handling each and every customer call in a courteous; and professi...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collaborators around...

Participate in study training and adhere to the study protocol and all study procedures.Participate in the translation, testing and review of data collection tools.Identify, recruit and screen potential study participants.Coordinate with CATALYST study staff for referral of participants for the CARE PrEP study, and for any other needs to ensure smooth operations between the two studies.Conduct an...