Job Title: Customer Service Representative Location: Nakuru, Kenya Industry: IT Gross Salary: Ksh 40k - 45k Our client is looking for a dedicated Customer Service Representative to join their team in Nakuru. In this vital role, you will be the first point of contact for customers, handling inquiries and complaints with the utmost professionalism and providing timely solutions. Your goal will be t...
Responsibilities & Objectives.Handle a large volume of inbound and outbound calls in a timely mannerTake customer calls and provide accurate, satisfactory answers to their queries and concern.De-escalate situations involving dissatisfied customers, offering patient assistance and support.Identify customer needs, research issues, resolve complaints, and provide solutionsMaintain ownership of calls...
At Modern Coast we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We re looking for a highly skilled call center representatives to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will hand...
Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Key Responsibilities: Customer Inquiry Handling: Respond to customer inquiries promptly, providing a...
About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Main Duties / ResponsibilitiesPerforms research to respond to inquiries and interprets policy provisions to determine most effective response.Excellent interpersonal skills, ab...
About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Main Duties / ResponsibilitiesPerforms research to respond to inquiries and interprets policy provisions to determine most effective response.Excellent interpersonal skills, ab...
Gross Salary: Ksh 40k 45k Our client is looking for a dedicated Customer Service Representative to join their team in Nakuru. In this vital role, you will be the first point of contact for customers, handling inquiries and complaints with the utmost professionalism and providing timely solutions. Your goal will be to ensure customer satisfaction by delivering efficient and courteous service. Key ...
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world.About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on...
About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Main Duties / ResponsibilitiesHandle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, envoy registration/navigation, policy be...
Modern Coast Express Ltd is a luxury coach company incorporated on 26th May 2007 operating within Kenya, Uganda, Tanzania and Rwanda. Modern Coast Express is one of the most recognised luxury bus companies operating in the region. The company has over 50 branches in Kenya ,5 branches in Uganda , 6 branches in Tanzania and one branch in Rwanda Responsibilities & Objectives. Handle a large volume o...
Relocation Assistance Offered Within Country # 157211 - Nairobi, Nairobi Municipality, Kenya Who We Are Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such ...
About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Main Duties / ResponsibilitiesHandle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, envoy registration/navigation, policy be...
About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Main Duties / ResponsibilitiesHandle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, envoy registration/navigation, policy be...
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world About the job You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client ...
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. About the job You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client...
JOB PURPOSEReporting to the ICT Infrastructure & Service Manager, the job holder will be responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutionsRESPONSIBILITIES:Serve as the first point of contact for employees seeking ICT technical assis...
Serve as the first point of contact for employees seeking ICT technical assistance.Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Perform remote troubleshooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and details provided.Direct unresolved issues to the next l...
Serve as the first point of contact for employees seeking ICT technical assistance.Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Perform remote troubleshooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and details provided.Direct unresolved issues to the next l...
Peace Winds Japan (PWJ) is a Japanese Non-Governmental Organization established in 1996. PWJ has been providing humanitarian and development assistance for people affected by forced displacement and natural disasters in more than 20 countries in the world Position Overview: The Workshop Office Assistant under the general supervision of the Workshop Officer and within the limits of Peace Winds Jap...
At Siginon Group, our determination to achieve our vision of being Africa s world class logistics company is the driver of everything we do. We are proactively designing systems and processes that ensure operations excellence and peace of mind for our customers JOB PURPOSE Reporting to the ICT Infrastructure & Service Manager, the job holder will be responsible for providing technical assistance ...
Job DescriptionWhat you will doManage and Lead:Lead and empower a sales team of 5 professionals.Strategic Leadership:Drive the team to deliver outstanding results, challenge norms, and build customer relationships.Collaboration:Build internal relationships to foster cross-functional collaboration for comprehensive solutions.Promotion:Promote Oracle Cloud products to C-level audiences, establishin...
Quality AssuranceDevelop and execute comprehensive test plans and test cases to ensure the quality and reliability of Pezesha s products.Conduct both manual and automated tests to identify bugs and any areas of improvement.Collaborate closely with the development team to communicate identified bugs and issues and also ensure that they are resolved in a timely manner.Continuously refine and automa...
Job Description What you will do Manage and Lead: Lead and empower a sales team of 5 professionals. Strategic Leadership: Drive the team to deliver outstanding results, challenge norms, and build customer relationships. Collaboration: Build internal relationships to foster cross-functional collaboration for comprehensive solutions. Promotion: Promote Oracle Cloud products to C-level audiences, es...
Oracle Corporation is an American multinational computer technology corporation, headquartered in Redwood City, California. What you will do Manage and Lead: Lead and empower a sales team of 5 professionals. Strategic Leadership: Drive the team to deliver outstanding results, challenge norms, and build customer relationships. Collaboration: Build internal relationships to foster cross-functional ...
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