Customer agent jobs

Provide accurate information about products, services, and pricing to customers.Assist customers with order placement, tracking, and delivery status inquiries.Respond to customer inquiries through various channels, including phone, email, and live chat.Resolve customer complaints and issues in a professional and timely manner.Collaborate with other internal departments to address customer concern...

Job Purpose/Summary:Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpde...

Customer Care Agent at Kasha Kenya

Job Purpose/Summary: Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpd...

Customer Service Agent (Cargo) H07-I at Kenya Airways

PRIMARY PURPOSE To generate and grow sales whilst maintaining required GP%, great agent relationships and high-level customer service by offering world-class itineraries to exceed agent & guests' expectations. To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent knowledge and good geographical understa...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative. Reports to: Area Sales Manager Location: Narok-Total(Naivasha) & South Lake (Naivasha) Job purpose To focus on channel visitations to drive retailer awareness & turnaround...

To assist in the execution of FTA's financial policy manual, systems, and procedures, supporting key functions, including the timely and accurate processing of financial and accounting data. To maintain accurate books of accounts and ensure that all financial transactions comply with set organizational policies and procedures and internal controls are complied with.Duties and Responsibilities:Fin...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative. Reports to: Area Sales Manager Location: Kabarak,Kondele, Kapenguria Job purpose To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float ...

To assist in the execution of FTA s financial policy manual, systems, and procedures, supporting key functions, including the timely and accurate processing of financial and accounting data. To maintain accurate books of accounts and ensure that all financial transactions comply with set organizational policies and procedures and internal controls are complied with. Duties and Responsibilities: F...

Call Centre Agent at Caritas MFB

About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cus...

Accounting and finance jobs in Kenya. To assist in the execution of FTA s financial policy manual, systems, and procedures, supporting key functions, including the timely and accurate processing of financial and accounting data. To maintain accurate books of accounts and ensure that all financial transactions comply with set organizational policies and procedures and internal controls are complie...

Job Description To assist in the execution of FTA s financial policy manual, systems, and procedures, supporting key functions, including the timely and accurate processing of financial and accounting data. To maintain accurate books of accounts and ensure that all financial transactions comply with set organizational policies and procedures and internal controls are complied with. Duties and Res...

To generate and grow sales whilst maintaining required GP%, great agent relationships and high-level customer service by offering world-class itineraries to exceed agent & guests' expectations.To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent knowledge and good geographical understanding of all Sout...

Brief DescriptionJob Purpose: - Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Accounts and deliver incremental revenue from the Corporate and Business travel market in order to achieve budgeted revenue target.Detailed DescriptionManage and grow existing Corporate and Trade accounts.Prospect for new corporate contracted b...

Call Center Agents at HCS Africa

Call Centre Agent-Fixed Term at Old Mutual Kenya

Call Centre Agents at HCS Africa

Call Centre Agents at Senti Capital Limited

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Job Purpose: Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Acc...

Call Centre Agent Permanent at Old Mutual Kenya

PRIMARY PURPOSETo generate and grow sales whilst maintaining required GP%, great agent relationships and high-level customer service by offering world-class itineraries to exceed agent & guests' expectations.To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent knowledge and good geographical understand...

We are dedicated to authentic, genuine service and delivering the warmest hospitality with passion. We are humble, generous and empathetic towards everyone within our collective, whether we are welcoming and hosting guests, working alongside colleagues or collaborating with partners, communities or governments. PRIMARY PURPOSE To generate and grow sales whilst maintaining required GP%, great agen...