Responsibilities:Greet and welcome guests with a warm and friendly demeanor.Handle check-ins and check-outs efficiently, ensuring a seamless process.Manage reservations and assist guests with any inquiries or special requesAnswer phone calls, respond to emails, and handle guest inquiries promptly.Provide accurate information about the hotel's facilities and services to guests.Maintain and update ...
United States International University Africa is located in the Kasarani area, off Thika Road in the suburb of Kenya s capital city of Nairobi. The university is an independent, not-for-profit institution serving 6512 students representing 69 nationalities. JOB SUMMARY Telephone Operator Receptionist Reporting to the Chief Admissions Officer, the successful candidate will be responsible for maint...
Job Description Position Summary The Temporary receptionist will be responsible for performing clerical tasks within the office to support daily operations. The receptionist will answer and transfer phone calls to staff, sort and deliver mails, greet and direct visitors accordingly. Essential Functions Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropria...
HIAS is the global Jewish nonprofit organization that protects refugees including women and children, and ethnic, religious, and sexual minorities whose lives are in danger for being who they are. Position Summary The Temporary receptionist will be responsible for performing clerical tasks within the office to support daily operations. The receptionist will answer and transfer phone calls to staf...
Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rwanda, Nigeria, Zambia, Ghana and many other Af...
Key Responsibilities: Welcome and check-in guests with warmth and professionalism. Assist in the implementation of marketing strategies and campaigns. Manage guest check-outs efficiently, ensuring accurate billing and a pleasant Check Out experience. Handle guest inquiries, requests, and concerns promptly and courteously, utilizing upselling techniques to introduce guests to additional services, ...
Duties and ResponsibilitiesCovering the reception area at all times, welcoming visitors, processing deliveries and dealing with queries.Attending to all emails, posts and telephone messages in a timely manner, and directing correspondence to the relevant departments.Ensuring the visitor book is completed and signed.Setting up meeting rooms and keeping them looking presentable throughout the day.A...
Receive & welcome all visitors into the companyReceive client requests relied through email and telephone and channel them to the persons concerned.Ensure that the requests are sorted on a timely manner.Ensure that magazines & are always available for the customers.Escalate instances that customers requests are not responded to as expected.Receive all mails including letters and distribute them a...
Responsibilities.Receiving clients, and providing them with the required information services.Receive and handle inquiries by email, telephone, or walk-ins within a timely manner .Preparing reports on various matters as reported at the reception such as complaints, suggestions, and concerns, and communicating them to the responsible Managers.Make and receive all telephone calls and provide caller...
Greet clients and visitors with a positive, helpful attitude ensuring excellent customer service.Ensure reception area is tidy and presentable, with all necessary stationery and material.Assisting with a variety of administrative tasks including copying, scanning, taking notes and making travel plans.Preparing meeting and training rooms.Answering phones in a professional manner, and routing calls...
Greeting guests with direct eye contact and a smile, welcoming them to the facility.Make guest reservations for services.Creating content about the business and posting them on social media platforms and regularly engaging customers by responding their queries on social media.Answer telephones in 3 rings and provide proper response must have excellent phone etiquette (appointment booking, answer ...
Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Key Responsibilities: Welcome and check-in guests with warmth and professionalism. Assist in the implementation of marketing strategies and camp...
Job Description Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel. Roles and Responsibilities: Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief g...