courier customer service jobs

KEY RESPONSIBILITIESOperational DutiesLogs on the Logis system to register for attendance as per set standard operating procedures.Checks tasks for delivery and collections that needs to be done on daily basis as per set standard operating procedures.Pre-set and arrange reports received from the transport controller and printer set up in their department according to routes to avoid time wasting ...

Cerba Lancet Kenya Limited offers valuable diagnostic, monitoring, and screening procedures through independent laboratory facilities or in collaboration with other institutions and organizations, ranging from widely known to specialized and esoteric tests. Take advantage of vital diagnostics KEY RESPONSIBILITIES Operational Duties Logs on the Logis system to register for attendance as per set st...

Call Center AgentOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit aCall Center Agent. He/she's main task is to coordinate live rider operations and ensure daily performance against a range of KPIs.Location: NairobiKey ResponsibilitiesMonitor, anticipate and manage the live operation to ensure a great user experienceManage real-time ...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Call Center Agent Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she s main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. Location...

The main role is to ensure incoming customer's items are properly received, documented, properly charged and dispatched for delivery while ensuring high standards of customer service. Responsibilities: Supervise the Loading and Offloading of parcels, inside the truck, and responsible for general safety of the parcels. Carry out a hand-over of parcels as per the Hand-over SOPs Raising cash and con...

Job Purpose: This position plays a critical role in the day-to-day activities of the vehicles for the office. Provide support to the transport department and ensure that the designated vehicle is properly driven and maintained to effectively support the implementation of program activities. Provide backup support to the Administration Department. Ensures that the vehicles are clean, well-maintain...

Speedaf was founded in 2019 as a one-stop door-to-door logistics service provider focused on emerging markets, created with the investment of ZTO as one of the original shareholders. Since its founding, Speedaf has been committed to expanding its global network coverage, developing products to improve customer experience, and applying cutting-edge logistics technology, developing its own IT syste...

Pathfinder is driven by the conviction that all people, regardless of where they live, have the right to decide whether and when to have children, to exist free from fear and stigma, and to lead the lives they choose. Job Purpose: This position plays a critical role in the day-to-day activities of the vehicles for the office. Provide support to the transport department and ensure that the designa...

Title: Sales Representative Courier Services,Industry: Logistics,Location: Nairobi,Gross Salary: Kshs 30k,Our client is a motorcycle courier service company. They are seeking to hire an enthusiastic, motivated, and result-driven Sales Representative to sell and market their courier services. Key Responsibilities Establish, develop, and maintain positive business and customer relationships.Continu...

Bolt, previously known as Taxify, is the leading European transportation platform providing ride-hailing and scooter sharing services. The company s mission is to make urban travel easier, quicker and more reliable About the role You ll be responsible for building lasting relationships with our partners and driving performance improvements across Bolt Food in Kenya. Your daily adventures will inc...

Courier

Role overview:Reporting to the Courier Supervisor, the job holders will be responsible for selling, planning and coordinating courier services as well as supervising courier riders and agents in their areas, meet agreed individual courier revenue targets and ensure prompt debt collection. We invite applicants who are result oriented, dynamic and self-driven with proven track records and attribute...

The Nation Media Group (NMG) founded by His Highness the Aga Khan in 1959 has become the largest independent media house in East and Central Africa. It has been quoted on the Nairobi Stock Exchange since the early 1970s Role overview: Reporting to the Courier Supervisor, the job holders will be responsible for selling, planning and coordinating courier services as well as supervising courier ride...

Gross Salary: Ksh 40k 45k Our client is looking for a dedicated Customer Service Representative to join their team in Nakuru. In this vital role, you will be the first point of contact for customers, handling inquiries and complaints with the utmost professionalism and providing timely solutions. Your goal will be to ensure customer satisfaction by delivering efficient and courteous service. Key ...

Sales Representative Courier Servicesat Corporate Staffing

External stakeholdersAct as main link between the company and the customers.Ensure an effective communication and mutual understanding.Focus on understanding our customer s needs and regularly updating customers where there is a need.Communicating any pricing updates with customers on time and ensuring the update is reflected on JDE for all customers.Manage customer escalation and claims issues e...

Main Responsibilities:External stakeholdersAct as main link between the company and the customers.Ensure an effective communication and mutual understanding.Focus on understanding our customer's needs and regularly updating customers where there is a need.Communicating any pricing updates with customers on time and ensuring the update is reflected on JDE for all customers.Manage customer escalati...

Job DescriptionMain Responsibilities:External stakeholdersAct as main link between the company and the customers.Ensure an effective communication and mutual understanding.Focus on understanding our customer's needs and regularly updating customers where there is a need.Communicating any pricing updates with customers on time and ensuring the update is reflected on JDE for all customers.Manage cu...

BIC products provide easy answers for everyday needs. In creating its first product, the BIC Cristal ballpoint pen, BIC chose to go straight to what s essential: create something for everyone to use that is simple, yet reliable, and provides a solution for something that we all do. Main Responsibilities: External stakeholders Act as main link between the company and the customers. Ensure an effec...

About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer churn, enhance cus...

Customer Inquiry Handling: Respond to customer inquiries promptly, providing accurate information and solutions to issues and questions.Complaint Resolution: Efficiently resolve customer complaints with a focus on customer satisfaction, documenting issues and resolutions as required.Service Excellence: Maintain a high standard of customer service, ensuring each customer receives attentive and cou...

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.PRIMARY DUTIES For t...

Requirements: Excellent communication and interpersonal skills. Strong problem-solving and troubleshooting abilities. Patience and a customer-centric attitude. Ability to work in a fast-paced environment. Basic knowledge of internet technologies is a plus. Prior customer service experience is preferred. Responsibilities: Respond to customer inquiries and resolve technical issues via phone, email,...

Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...