Fri Mar 29 2024 07:30:11 GMT+0000 (Coordinated Universal Time)

Contact center analyst

Tupande Contact Center Quality Assurance & Training Specialist at One Acre Fund

One Acre Fund - Kakamega

    One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty. About the Role Our Contact Center of 100 staff is based in Kakamega; this position is hybrid, but due to the nature of the work, it calls for being predominantly on site. Reporting to the Contact Center Lead, you will...

    30+ days agojobwebkenya.com
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    Call Center Quality Analyst

    Nairobi

      Mission Statement for the Role: To drive a kaizen culture by providing ongoing support from a quality improvement perspective. Overall Responsibility: Implement/develop relevant service levels quality assessment guidelines. Support in training new and existing agents on product knowledge plus expected service level standards & performing refresher trainings on a need basis. Provide periodic quali...

      2 days agoelevolt.co.ke
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      Project Director At Center For Reproductive Rights

      Center For Reproductive Rights - Nairobi

        The Role: This is a new role within the Center's Program Division, this role will provide leadership and managerial and technical direction for a new multi-million-dollar restricted grant funded by Global Affairs Canada. The role will also provide leadership in identifying lessons from this grant to inform further institutional grants management system and process improvements. The grant aims to ...

        30+ days agofindojobs.ke
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        Tupande Contact Center Training and Quality Assurance Specialist at One Acre Fund

        One Acre Fund - Nairobi

          One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty. About The Role Our Contact Center of 100 staff is based in Kakamega; this position is hybrid, but due to the nature of the work, it calls for being predominantly on site. Reporting to the Contact Center Lead, you will...

          30+ days agojobwebkenya.com
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          IT Analyst at Unilever

          Unilever - Nairobi

            On any day, 2 billion people use Unilever products to look good, feel good and get more out of life giving us a unique opportunity to build a brighter future. Great products from our range of more than 400 brands give us a unique place in the lives of people all over the world. JOB PURPOSE Unilever is the place where you can bring your purpose to life with the work that you do creating a better b...

            30+ days agojobwebkenya.com
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            It Analyst At Unilever

            Unilever - Nairobi

              JOB PURPOSE Unilever is the place where you can bring your purpose to life with the work that you do creating a better business and a better world. The IT Analyst's role is to act as a representative for the whole of IT, including the IT Service lines, Global functional Business partnering and Innovation, with the geography business teams. If this is something that interests you, then this role i...

              30+ days agofindojobs.ke
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              Manager, Talent Acquisition at Center For Reproductive Rights

              Center For Reproductive Rights - Nairobi

                Our Mission The Center for Reproductive Rights uses the power of law to advance reproductive rights as fundamental human rights around the world. Our Vision We envision a world where every person participates with dignity as an equal member of society, regardless of gender The Role: The Manager, Talent Acquisition will support talent acquisition processes, specifically for the Africa Region and w...

                30+ days agojobwebkenya.com
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                Customer Service Executives at Calltronix Contact & Training Centre

                Calltronix Contact Training Centre - Nairobi

                  Calltronix Contact & Training Centre is a business communication and collaboration process automation company that utilizes the latest technologies and best industry practices to improve productivity, efficiency and accountability within organizations. Summary Exceptional service is the core of our business, and highly committed Customer Service Executives are critical to the delivery of our qual...

                  27 days agojobwebkenya.com
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                  Customer Service Executives At Calltronix Contact & Training Centre

                  Calltronix Contact Training Centre - Nairobi

                    Exceptional service is the core of our business, and highly committed Customer ServiceExecutives are critical to the delivery of our quality promise. A strong candidate should possess excellent listening skills, the ability to understand a customer's problem quickly, and be able toidentify and recommend appropriate solutions. The candidate should have a clear and pleasant speaking voice and be ve...

                    26 days agofindojobs.ke
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                    Regional Finance Manager at Center For Reproductive Rights

                    Center For Reproductive Rights - Nairobi

                      The Center for Reproductive Rights uses the power of law to advance reproductive rights as fundamental human rights around the world. Our Vision We envision a world where every person participates with dignity as an equal member of society, regardless of gender. The Role: Reporting to the Associate Director, Global Operations, Africa the incumbent will be responsible for the day-to-day accounting...

                      30+ days agojobwebkenya.com
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                      Manager, Talent Acquisition At Center For Reproductive Rights

                      Center For Reproductive Rights - Nairobi

                        The Role: The Manager, Talent Acquisition will support talent acquisition processes, specifically for the Africa Region and will report directly to the Senior Human Resources Manager, Africa. This role is an integral partner in recruiting, managing talent/learning and development portfolios, building candidate relationships, and frequently providing candidates with their first impression of the C...

                        30+ days agofindojobs.ke
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                        Contact Center Executive (Somali Speaking) At Sun King (Formerly Greenlight Planet)

                        Sun King Formerly Greenlight Planet - Nairobi

                          The Role: The Contact Center Executive will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service information while resolving product issues effectively. What you would be expected to do Initiate and implement corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction i...

                          30+ days agofindojobs.ke
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                          Regional Director for Africa at International Potato Center

                          International Potato Center - Nairobi

                            The International Potato Center, known by its Spanish acronym CIP, was founded in 1971 as a root and tuber research-for-development institution delivering sustainable solutions to the pressing world problems of hunger, poverty, and the degradation of natural resources. The position: The selected candidate will develop and lead CIP s Africa regional strategy in support of CIP2030 strategic goals a...

                            30+ days agojobwebkenya.com
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                            Director of Program Operations, Africa at Center For Reproductive Rights

                            Center For Reproductive Rights - Nairobi

                              Our Mission The Center for Reproductive Rights uses the power of law to advance reproductive rights as fundamental human rights around the world. Our Vision We envision a world where every person participates with dignity as an equal member of society, regardless of gender. The Role: Under the supervision of the Senior Regional Director, Africa, the Director Program Operations, Africa will provid...

                              30+ days agojobwebkenya.com
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                              Director For Behavioral Science At Busara Center

                              Busara Center - Nairobi

                                What you'll do Lead a team of behavioral researchers (quantitative and qualitative) to design and execute behavioral science projects across the Global South. This includes research design, field work, and data analysis techniques, and optimization. In short do awesome behavioral science. Work with your team to develop and deliver internal training, workshops, and resources to enhance the skills ...

                                30+ days agofindojobs.ke
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                                Associate Director of Global Media Relations at Center For Reproductive Rights

                                Center For Reproductive Rights - Nairobi

                                  Our Mission The Center for Reproductive Rights uses the power of law to advance reproductive rights as fundamental human rights around the world. Our Vision We envision a world where every person participates with dignity as an equal member of society, regardless of gender The Role: The Associate Director, Global Media Relations will report directly to the Director, Global Media Relations and wil...

                                  30+ days agojobwebkenya.com
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                                  Technical Director, Quantitative Research at Busara Center

                                  Busara Center - Nairobi

                                    The Busara Center for Behavioral Economics is an advisory and research organization focused on evaluation and implementation of behavioral interventions in understudied countries and populations. Busara s mission is to work with researchers and organizations to advance and apply behavioral science in pursuit of poverty alleviation. This involves the application of research and rigorous methods to...

                                    30+ days agojobwebkenya.com
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                                    Call Center Representative

                                    Nairobi

                                      We at Digital Point and Marketing Agency, are looking to employ the most knowledgeable professionals to interact with our valued clients, who are looking to have their questions and concerns answered swiftly. We're looking for a highly skilled call center representative to join Digital Point and Marketing Agency team, managing a large volume of inbound and outbound calls. The ideal candidate will...

                                      30+ days agofindojobs.ke
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                                      Business Analyst

                                      Mckinsey Company - Nairobi

                                        You will join one of our offices around the world to work in teams and directly with our clients.In this role you will help our clients in the private, public, and social sectors solve some their most pressing problems. You will also work with a range of experts in the firm, from data scientists to researchers to software and app designers.You'll work in teams of typically 3 - 5 consultants to id...

                                        28 days agofindojobs.ke
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                                        HR Analyst, IRS and Programs Support at International Maize and Wheat Improvement Center (CIMMYT)

                                        International Maize and Wheat Improvement Center CIMMYT - Nairobi

                                          The International Maize and Wheat Improvement Center, known by its Spanish acronym, CIMMYTÂ , is a not-for-profit research and training organization with partners in over 100 countries. Please refer to our website for more information: Specific duties: Staffing and Recruitment: Support Programs staffing plans, including internal mobility and recruitment needs in county, primarily for internationa...

                                          30+ days agojobwebkenya.com
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