Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Responsibilities: Providing the highest level of ...
M-Gas is using technology to transform lives by providing clean cooking gas to all Kenyans 24 hrs, 7 days a week. We give you our cylinder filled with gas, a smart meter, a gas cooker and a key card as part of our package so you don t have to pay the high upfront fee of buying a gas cylinder and cooker. About the Job Offer support to customers who have questions, concerns, problems. Duties & Resp...
Key Responsibilities Respond to customer enquiries in person, by phone and online helpfully and promptly. Take responsibility for solving customer issues and make sure they are resolved promptly. Maintain record of customer communications in CRM and other systems. Acknowledge and resolve customer complains. Process orders, customer applications and requests. Maintain customer records. Compile and...
Job Purpose (Overall Responsibility)Provision of quality service to customers in accordance with the approved policies, procedures and established standards.Key Result Areas (Main Responsibilities)Ensuring timely response to customer enquiries and complaints by keeping track of the complaints and taking appropriate measures.Monitoring customer's issues, handling and ensuring compliance with strat...
KEY RESPONSIBILITIES: Design intuitive and visually appealing user interfaces for our digital banking platforms based on customer insights. Create wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts. Conduct user research of new and existing products to understand customer behaviors, needs, and pain points. Ensure a seamless and consistent user experience ...
Job Description Job Description Welcome and assist Guests according to Accor Standards. Receive each guest call in a professional and friendly manner. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Maintain an up-to-date knowledge of the hotel and local services. Mai...
Job Description Welcome and assist Guests' according to Accor Standards. Receive each guest call in a professional and friendly manner. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Maintain an up-to-date knowledge of the hotel and local services. Maintain an awaren...
KEY RESPONSIBILITIES: Provide direction and guidance to product design teams to meet timely deliveries. Manage product design and development activities. Provide design solutions to meet cost-effectiveness and on-time deliveries. Validate product designs, identify constraints and provide corrective actions. Evaluate the design of new and existing products by conducting thorough analysis and asses...
KEY RESPONSIBILITIES:Design intuitive and visually appealing user interfaces for our digital banking platforms based on customer insights.Create wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts.Conduct user research of new and existing products to understand customer behaviors, needs, and pain points.Ensure a seamless and consistent user experience acro...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES: Design intuitive and visual...
KEY RESPONSIBILITIES:Provide direction and guidance to product design teams to meet timely deliveries.Manage product design and development activities.Provide design solutions to meet cost-effectiveness and on-time deliveries.Validate product designs, identify constraints and provide corrective actions.Evaluate the design of new and existing products by conducting thorough analysis and assessment...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES: Provide direction and guida...
Job Description Welcome and assist Guests according to Accor Standards. Receive each guest call in a professional and friendly manner. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Maintain an up-to-date knowledge of the hotel and local services. Maintain an awarene...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Welcome and assist Guests according to Accor Standards. Receive each guest call in a professional and friendly manner. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and c...
An exciting career opportunity has risen in AGL Kenya Limited as outlined below. We invite applications from serving employees who are performance driven, with excellent transferable skills and a demonstrable track record of achievement in past roles.Based in Mombasa and reporting to the Commercial Manager, the successful applicant will be responsible for the following key result areas: Key respo...
An exciting career opportunity has risen in Mombasa Container Terminal K Ltd as outlined below. We invite applications from serving employees who are performance driven, with excellent transferable skills and a demonstrable track record of achievement in past roles.Based in Nairobi reporting to the General Manager -MCT, the successful applicant will be responsible for the following key result are...
JOB PURPOSEReporting to the ICT Infrastructure & Service Manager, the job holder will be responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutionsRESPONSIBILITIES:Serve as the first point of contact for employees seeking ICT technical assis...
At Siginon Group, our determination to achieve our vision of being Africa s world class logistics company is the driver of everything we do. We are proactively designing systems and processes that ensure operations excellence and peace of mind for our customers JOB PURPOSE Reporting to the ICT Infrastructure & Service Manager, the job holder will be responsible for providing technical assistance ...
Serve as the first point of contact for employees seeking ICT technical assistance.Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Perform remote troubleshooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and details provided.Direct unresolved issues to the next l...
Serve as the first point of contact for employees seeking ICT technical assistance.Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Perform remote troubleshooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and details provided.Direct unresolved issues to the next l...
THE SWISSPORT PROFILE Swissport is the world s largest provider of ground and cargo handling services in the aviation industry. The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 3.9 million flights (movements) per year. Summary Swissport is recruiting for the position of Team Leader, Ramp Services reporting to the Service Delivery L...
Our approach. Equity Afia is a sustainable, integrated health model that is using franchising principles to train and monitor a network of Medical-Entrepreneurs to provide standardized, quality and affordable healthcare services throughout Kenya. Equity Afia plans to provide comprehensive outpatient services through an estimated 300 outpatient health facilities over the next few years. Our main g...
Peace Winds Japan (PWJ) is a Japanese Non-Governmental Organization established in 1996. PWJ has been providing humanitarian and development assistance for people affected by forced displacement and natural disasters in more than 20 countries in the world Position Overview: The Workshop Office Assistant under the general supervision of the Workshop Officer and within the limits of Peace Winds Jap...
This position acts as the first point of contact for all members and prospective members, taking enquiries via multiple communication channels, providing a high level of customer service, and updating the database accordingly. Key Responsibilities Ensure timely update and maintain up to date membership database and members directory as per the communication received from the members. Recruitment ...