Computer customer service jobs

Job Description Key Responsibilities: Direct Customer Care: Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally. Handle escalated client concerns or issues effectively and in a timely manner. Team Supervision: Supervise and support a team of 4 customer care agents, an admin assistant, and an office cook, ensuring smoo...

Key Responsibilities:Direct Customer Care:Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally.Handle escalated client concerns or issues effectively and in a timely manner.Team Supervision:Supervise and support a team of 4 customer care agents, an admin assistant, and an office cook, ensuring smooth day-to-day operati...

Kimisitu Investment PLC was formed with the aim of pursuing prudent and profitable investments in order to increase shareholder value.he job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business. Main duties and res...

We are currently seeking a highly motivated and skilled Bilingual Call Center Representative proficient in both English and Spanish to join our dynamic team. This role will involve handling customer inquiries, resolving issues, and providing outstanding support via phone, email, and other communication channels.Job DescriptionRespond promptly and professionally to inbound and outbound calls, emai...

At Astradental Services, we provide world-class quality dental services to the widest population at an affordable cost, train others to grow and support the vision, and manufacture quality affordable dental materials Key Responsibilities: Direct Customer Care: Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally. Handl...

At Astradental Services, we provide world-class quality dental services to the widest population at an affordable cost, train others to grow and support the vision, and manufacture quality affordable dental materials Key Responsibilities: Direct Customer Care: Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally. Handl...

We are currently seeking a highly motivated and skilled Bilingual Call Center Representative proficient in both English and Spanish to join our dynamic team. This role will involve handling customer inquiries, resolving issues, and providing outstanding support via phone, email, and other communication channels. Job Description Respond promptly and professionally to inbound and outbound calls, em...

SALIX has a global footprint, with headquarters and sales offices in Cincinnati, Ohio, and service facilities in Kenya and India. We have worked with over 2,500 of the fastest growing and most successful businesses in our region, including all local Fortune 500 companies, and many regional leaders, such as Cincinnati Children s Hospital and The Columbus Dispatch Summary We are currently seeking a...

SKILLS AND QUALIFICATIONSDegree or a diploma in a business related course.A minimum of 1 year of experience in a similar role is an added advantage High self-motivation with strong interpersonal skillsGood communication and negotiation skills.Experience as an outbound collection agent will be an added advantage.Proficiency in computer applications.

Job Ref. No. JLIL215Role PurposeThe Senior Officer - Service Desk is responsible for overseeing the efficient and effective delivery of IT support services to internal users. They will play a crucial role in ensuring the smooth operation of the organization's IT systems and infrastructure, managing service requests and incidents, and maintaining high levels of user satisfaction. The Senior Office...

Fulusi Capital Limited is a non-deposit taking microfinance institution that was started in the year 2020 with the sole objective of deepening financial inclusion in the rural areas with special emphasis on micro-enterprises run by women Skills And Qualifications Degree or a diploma in a business related course. A minimum of 1 year of experience in a similar role is an added advantage High self-m...

Fulusi Capital Limited is a non-deposit taking microfinance institution that was started in the year 2020 with the sole objective of deepening financial inclusion in the rural areas with special emphasis on micro-enterprises run by women SKILLS AND QUALIFICATIONS Degree or a diploma in a business related course. A minimum of 1 year of experience in a similar role is an added advantage High self-m...

Engineering jobs. Reporting to the Senior Manager Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition. He/She will be required to formulate radio access design gu...

Duties and ResponsibilitiesOverseeing development, implementation and review of the Commission's information communication technology policies, standards, and strategies;Ensuring upgrading of ICT infrastructure to support operations of the Commission;Overseeing the adoption, implementation, use and development of ICT Solutions for enhanced service delivery and customer satisfaction;Ensuring adopt...

Real estate jobs. Reporting to: Reporting to Property Manager,Gross Salary: Kshs 90,000 Benefits Our client is a well-established real estate company seeking to hire an experienced Assistant Property Manager, who will support daily operational tasks of property management department by performing administrative work, following up on tenant payment obligations, viewing properties for new client up...

As a Customer Support Engineer, you will be primarily responsible for monitoring, maintaining, and troubleshooting Tatu Telecom s and its affiliates multiservice network infrastructure and implementing changes, such as provisioning, suspension, reactivation, and termination of circuits, in response to user requests and project work. You will also be required to deal with escalated issues from cus...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan KEY RESPONSIBILITIES: Provide guidance to product ...

IT jobs Nairobi. Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JLIL215 Role Purpose The Senior Officer Service Desk is...

Engineering jobs Nairobi. Reporting to the Billing Engineering Tech Lead,the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey. Responsibilities Ov...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capita...

With us, you will be Responsible for:Maintain and support point of sale and back-office systemsSupport new store openings, functionality enhancements and upgradesConfigure and maintain computers, POS peripherals, handheld terminals and networking equipment in retail storesProvide first level support to customers' requestsPerform diagnostics of customer issuesResolve customer issues by troubleshoo...

Key ResponsibilitiesReview current customer service processes and collaborate with senior management to decide how existing processes could be improved.Work with new hires to train them on the company's customer service procedures and policies.Implement new training techniques and apply learning structures to training sessions to maximize the benefit of training sessions for new and existing empl...

About the job You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Main Duties / Responsibilities Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, envoy registration/navigation, polic...