complaint manager jobs

KEY RESPONSIBILITIESBranch strategic input and planningBusiness Growth & DevelopmentMarketing & Brand ManagementRelationship Management & Customer experienceBranch OperationsLeadership & People ManagementRisk & ComplianceMAIN RESPONSIBILTIES Branch Strategic input and planning:Contributes to the completion of the Sidian Bank Retail Operational plan by preparing and implementing a branch business ...

JOB PURPOSEThe jobholder will Coordinate with the Head Branches in implementing and carrying out bank policy and procedures with respect to overall operations of the branch. The role is responsible for business development within the branch market to meet or exceed business development goals; development, coaching and discipline of staff to assure appropriate proper branch sales and customer serv...

Overall purpose of the role: The Accountability Officer will be responsible for ensuring the quality and accountability of DRC's program in Kenya through the effective processing and management of the Feedback and Complaint Response Mechanism (FCRM) and strengthening accountability practices as defined by the Country Office Accountability Plan for Kenya program through working with DRC and Partne...

JOB DESCRIPTIONReporting to the Senior Manager - Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition.He/She will be required to formulate radio access design guid...

JOB DESCRIPTION Reporting to the Senior Manager - Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition. He/She will be required to formulate radio access design gu...

Engineering jobs. Reporting to the Senior Manager Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition. He/She will be required to formulate radio access design gu...

Relationship Management & Customer ServiceProvide High Net Worth (HNW) clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and the bank, and build client loyalty.Identify financial and non-financial requirements of HNW clients by conducting financial needs analysis.Ensure clients are aware of all the Privileges & Solutions...

Position Overview:As a Mobile App Developer you will be instrumental in designing, developing, and maintaining our mobile application for both Android and iOS platforms. You will work closely with crossfunctional teams to deliver a seamless user experience, incorporating features such as personalized recommendations, payment options, and reward systems.Key Responsibilities:Collaborate with produc...

Reporting to the production manager of Lesaffre Kenya, you will oversee the safety, health environment, and quality assurance side.You will develop, manage, supervise, and coordinate work systems to ensure that the production and services of the company meet Lesaffre Group safety and quality standardsYou will report and document all instances of non-compliance.Key responsibilities :HEALTH & SAFET...

MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting. Position Overview: As a Mobile App Developer you will be instrumental in designing, developing, and maintaining our mobile application for both Android and iOS platforms. You will work closely with crossfunctional teams to d...

Job DescriptionReporting to the production manager of Lesaffre Kenya, you will oversee the safety, health environment, and quality assurance side.You will develop, manage, supervise, and coordinate work systems to ensure that the production and services of the company meet Lesaffre Group safety and quality standardsYou will report and document all instances of non-compliance.Key responsibilities ...

Principle Accountabilities Relationship Management & Customer Service Provide High Net Worth (HNW) clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and the bank, and build client loyalty. Identify financial and non-financial requirements of HNW clients by conducting financial needs analysis. Ensure clients are aware of ...

Principle AccountabilitiesRelationship Management & Customer ServiceProvide High Net Worth (HNW) clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and the bank, and build client loyalty.Identify financial and non-financial requirements of HNW clients by conducting financial needs analysis.Ensure clients are aware of all ...

Lesaffre designs, manufactures and markets innovative solutions for Baking, Food taste & pleasure, Health care and Biotechnology. Family group born in northern France in 1853, now a multi-national and a multicultural company, Summary Reporting to the production manager of Lesaffre Kenya, you will oversee the safety, health environment, and quality assurance side. You will develop, manage, supervi...

Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Principle Accountabilities Relationship Management & Customer Service Provide High Net Worth (HNW) clients with personalized service so as to develop close relationships, achieve maximum profitable contribut...

As a Social Performance Manager, your role is to ensure that the farm operates in a socially responsible manner and maintains positive relationships with various stakeholders, including employees, local communities, government agencies, and non-governmental organizations (NGOs). You will be responsible for developing and implementing strategies to address social issues, promote sustainability, an...

HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Retail Department. We are seeking a talented, dynamic, self-driven, and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.The Relationship Manager is primarily responsible for servicing and managing client relationships by engagin...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. Summary As a Social Performance Manager, your role is to ensure that the farm operates in a socially responsible manner and maintains positive relationships with various stakeholders, including employees, local...

JOB TITLE: SOCIAL PERFORMANCE & COMMUNITY RELATIONS MANAGER About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced Social Performance & Community Relations Man...

Overall purpose of the role:This role has a regional focus and ensures compliance to DRC procedures and guidelines within the whole regional area. The role contributes to the development of regional strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations while overseeing activities with regional scope.Key r...

Job Ref. No: JHIL107 (Re-advertised) Role Purpose The job holders will be obliged to deliver their respective regional bancassurance month-on-month and yearly revenue budgets. Main Responsibilities Operational Ensure achievement of sustainable growth of the assigned region to meet the set revenue objectives. Plan and co-ordinate health Insurance sales activation programs organized by Banks, Regio...

Job Ref. No: JHIL107 (Re-advertised) Role Purpose The job holders will be obliged to deliver their respective regional bancassurance month-on-month and yearly revenue budgets. Main Responsibilities Operational Ensure achievement of sustainable growth of the assigned region to meet the set revenue objectives. Plan and co-ordinate health Insurance sales activation programs organized by Banks, Regio...

Job Ref. No: JHIL107 (Re-advertised) Role Purpose The job holders will be obliged to deliver their respective regional bancassurance month-on-month and yearly revenue budgets. Main Responsibilities Operational Ensure achievement of sustainable growth of the assigned region to meet the set revenue objectives. Plan and co-ordinate health Insurance sales activation programs organized by Banks, Regio...

The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organisation founded in 1956 that works in more than 30 countries throughout the world. Overall purpose of the role: This role has a regional focus and ensures compliance to DRC procedures and guidelines within the whole regional area. The role contributes to the development of regional strategies, which are translat...