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About TalaTala is a global technology company building the world's most accessible financial services. With more than $350 million raised from visionary investors, we are serving millions of customers around the world who have been overlooked by traditional financial institutions and our plan is to serve millions more, and have been named by the Fortune Impact 20 list, CNBC's Disruptor 50, and Fo...

Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...

Role DescriptionThis is a full-time on-site role as a Customer Service Agent located in Nairobi County, Kenya. The Customer Service Agent's main responsibility is to provide excellent customer support and ensure customer satisfaction. They will handle customer inquiries and requests, solve problems, and maintain a positive customer experience.Qualifications:Customer Service Representatives, Custo...

As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...

Jiji is the largest online marketplace with over 10 million visitors and 5 million active ads on our site. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year | Shopping and E-commerce in Kenya. We have had a...

The Offer Flexible working options Attractive Salary & Benefits Strong opportunities to progress your career The Job Call monitoring to ensure agents are interacting with customers in accordance to company guidelines while solving the client's needs Agent engagement through conducting training, coaching and mentorship programs so agents fully understand the QA metrics. Assist in the preparation o...

CALL CENTRE QUALITY ANALYSTOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Quality Analyst. .The quality analyst is responsible of evaluating; monitoring and developing overall agent performance while ensuring quality of all customer support activities meet the client standards expectationsResponsibilitiesPlan, perform and overse...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. CALL CENTRE QUALITY ANALYST Summary Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Quality Analyst. .The quality analyst is responsible of evaluating; monitoring and developing overall agent performance w...

Visit assigned Agent shops that are due for stock takeCorrectly scan physical cooker stock at the Agent shopsSubmit the scanned reports via scanner in -built app for analyticsPerform troubleshooting and resolve issues as per SOPsResponsible for proper use and safekeeping of assigned stock take tool kit Adhere to Company s policies and procedures

Visit assigned Agent shops that are due for stock takeCorrectly scan physical cooker stock at the Agent shopsSubmit the scanned reports via scanner in -built app for analyticsPerform troubleshooting and resolve issues as per SOPsResponsible for proper use and safekeeping of assigned stock take tool kit Adhere to Company s policies and procedures

Visit assigned Agent shops that are due for stock takeCorrectly scan physical cooker stock at the Agent shopsSubmit the scanned reports via scanner in -built app for analyticsPerform troubleshooting and resolve issues as per SOPsResponsible for proper use and safekeeping of assigned stock take tool kit Adhere to Company s policies and procedures

Visit assigned Agent shops that are due for stock takeCorrectly scan physical cooker stock at the Agent shopsSubmit the scanned reports via scanner in -built app for analyticsPerform troubleshooting and resolve issues as per SOPsResponsible for proper use and safekeeping of assigned stock take tool kit Adhere to Company s policies and procedures

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year | Shopping and E-commerce in Kenya. We have had a...

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year | Shopping and E-commerce in Kenya. We have had a...

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year | Shopping and E-commerce in Kenya. We have had a...

Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business Summary As the key accounts representative your main assignment is to acquire and onboard new Seller accounts on the app. Our strategy is to work through structured value chains, so you will be responsible to onboard for...

Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION At Glovo, we want to revolutionize the shopping experience of millions of people. Our goal is to give everyone e...

This company was formerly known as SmartCook Energy. Last-mile energy networks for Africa s cities. Smarter commerce for urban Africa. Unique rich media delivery platforms. Our mission is to improve life for everyone in Africa s cities. Your Role We are looking for a motivated Stock Take Representative that will work with little direction to ensure the high quality of Stock Take in KOKO Agent Sho...

SkyGarden is an ecommerce platform built for African businesses. Business owners that want to use the platform download the Sky.Garden Merchant App from Google Play or the App Store and set up an account. All they need to provide are their personal details, unique name of their shop and other shop details such as opening hours, location and mobile money (MPesa) phone number. Summary Join our dyna...

Junior Associates join our offices and practices (e.g. Digital, Marketing & Sales, Operations, etc.) around the world to work in teams and directly with our clients.When you join McKinsey, you are joining a firm whose culture is distinctive and inclusive. We will accelerate your development as a leader to create positive, enduring change in the world. In this role, you will work on the best teams...

You will join one of our offices around the world for 8-10 weeks, usually in the summer, to work in teams and directly with our clients.In this role, you will help our clients in private, public, and social sectors solve their most pressing problems. You will also work with many experts, from data scientists and researchers to software and app designers.You'll work in teams of typically 3 - 5 con...

If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

You will join one of our offices around the world to work in teams and directly with our clients.In this role you will help our clients in the private, public, and social sectors solve some their most pressing problems. You will also work with a range of experts in the firm, from data scientists to researchers to software and app designers.You'll work in teams of typically 3 - 5 consultants to id...

As an Engineering Manager at Canonical, you must be technically strong, but your main responsibility is to run an effective team and develop the colleagues you manage. You will develop and review code as a leader, but know that the best way to improve the product is to ensure that the whole team is focused, productive and unblocked. You are expected to help them grow as engineers, do meaningful w...