Fri Mar 29 2024 07:30:11 GMT+0000 (Coordinated Universal Time)

client service lead

New

Insights, Data & AI Lead

Nairobi

    Key roles and responsibilities: This role seeks an experienced individual with a strong track record in consulting and a deep understanding of data, analytics, and AI to help our clients harness the power of data and artificial intelligence. This role will be based in the Nairobi regional office, primarily serving clients in East Africa, and as the need arises, the larger Africa region. Strategy:...

    13 hours agoelevolt.co.ke
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    Insights, Data & AI Lead at KPMG

    KPMG - Nairobi

      KPMG is a professional service company, being one of the Big Four auditors, along with Deloitte, EY and PwC. Seated in Amsterdam, the Netherlands, KPMG employs 174,000 people and has three lines of services: audit, tax, and advisory. Key roles and responsibilities: This role seeks an experienced individual with a strong track record in consulting and a deep understanding of data, analytics, and A...

      1 day agojobwebkenya.com
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      New

      Insights, Data & Ai Lead At Kpmg

      Kpmg - Nairobi

        Key roles and responsibilities:This role seeks an experienced individual with a strong track record in consulting and a deep understanding of data, analytics, and AI to help our clients harness the power of data and artificial intelligence. This role will be based in the Nairobi regional office, primarily serving clients in East Africa, and as the need arises, the larger Africa region.Strategy:Le...

        23 hours agofindojobs.ke
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        Technology Alliance Business Development Lead

        Nairobi

          Key roles and responsibilities: At KPMG, you ll find a world of opportunity, where our people give clients and communities the insights they need to build a sustainable future. The expectations of this role are to: Drive growth through sales enablement to achieve the firm s digital transformation strategy and vision. Defining our sales enablement strategy, selecting tools, and developing processe...

          1 day agoelevolt.co.ke
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          Technology Alliance Business Development Lead at KPMG

          KPMG - Nairobi

            KPMG is a professional service company, being one of the Big Four auditors, along with Deloitte, EY and PwC. Seated in Amsterdam, the Netherlands, KPMG employs 174,000 people and has three lines of services: audit, tax, and advisory. Key roles and responsibilities: At KPMG, you ll find a world of opportunity, where our people give clients and communities the insights they need to build a sustaina...

            1 day agojobwebkenya.com
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            New

            Technology Alliance Business Development Lead At Kpmg

            Kpmg - Nairobi

              Key roles and responsibilities:At KPMG, you'll find a world of opportunity, where our people give clients and communities the insights they need to build a sustainable future. The expectations of this role are to:Drive growth through sales enablement to achieve the firm's digital transformation strategy and vision.Defining our sales enablement strategy, selecting tools, and developing processes t...

              23 hours agofindojobs.ke
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              Customer Success Lead

              Workforce Africa - Nairobi

                Working closely with the Lead Software Engineer in product development and prioritizing customer needs.Leading the Marketing Team and coordination of the execution of marketing and business development plans.Working closely with the Project Administrator in scheduling all company projectsLeading, coaching and empowering the customer success team to be successful in their rolesLeading the customer...

                3 days agofuzu.com
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                Customer Success Lead At Workforce Africa

                Workforce Africa - Nairobi

                  JOB DESCRIPTIONThe Associate Customer Success Lead is the liaison between the company and our customers. The Associate Customer Success Lead will be responsible for ensuring that all our customers have a positive experience with our solutions and services from the moment they become aware of them to the day they decide to make a purchase all the way to when they are using the solutions.The Associ...

                  2 days agofindojobs.ke
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                  Manager, Financial Fitness Academy & Client Experience

                  Standard Bank Group - Nairobi

                    Job DescriptionJob Purpose:To be the lead event facilitator and Lead coordinator of the Financial Fitness Academy (FFA) . To develop a consistent approach to client experience through implementation and adoption of the client experience minimum standards, frameworks, and rules. Support the management of the resolution of client and staff friction points to improve the overall client experience co...

                    8 days agofindojobs.ke
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                    Manager, Financial Fitness Academy & Client Experience SBG11

                    Nairobi

                      Job Purpose: To be the lead event facilitator and Lead coordinator of the Financial Fitness Academy (FFA) . To develop a consistent approach to client experience through implementation and adoption of the client experience minimum standards, frameworks, and rules. Support the management of the resolution of client and staff friction points to improve the overall client experience considering the ...

                      10 days agoelevolt.co.ke
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                      Client Experience Specialist

                      Nairobi

                        He/She partners closely with internal and external stakeholders to collect feedback & information, create journey maps & standard operating procedures that provide insights to client needs, drive improvement of client experience, and create operational efficiencies. The CX Specialist creates high value journeys and initiatives for our Crew and Clients Experience Journey as they interact with our ...

                        14 days agoelevolt.co.ke
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                        Manager, Financial Fitness Academy & Client Experience Sbg11 At Standard Bank Group

                        Standard Bank Group - Nairobi

                          Job Purpose:To be the lead event facilitator and Lead coordinator of the Financial Fitness Academy (FFA) . To develop a consistent approach to client experience through implementation and adoption of the client experience minimum standards, frameworks, and rules. Support the management of the resolution of client and staff friction points to improve the overall client experience considering the o...

                          9 days agofindojobs.ke
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                          Manager, Financial Fitness Academy & Client Experience SBG11 at Standard Bank Group

                          Standard Bank Group - Nairobi

                            Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value Job Purpose: To be the lead event facilitator and Lead coordinator of the F...

                            11 days agojobwebkenya.com
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                            Roving Cashier Job Marie Stopes Kenya - Corporate Staffing Services

                            Marie Stopes Kenya - Nairobi

                              We are seeking to recruit the Roving Cashier who will be reporting to and working with the Centre Channel Lead. The holder of this position will assist MSK Programmes department to achieve effective centers monitoring through real time analysis and reporting of service income, client conversions, inventory management and implementation of quality action plans including client centeredness. He/she...

                              6 days agocorporatestaffing.co.ke
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                              Client Experience Specialist at NTT Ltd

                              NTT - Nairobi

                                NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

                                14 days agojobwebkenya.com
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                                Call Centre Team Lead At Hcs Affiliates Group

                                Es Group - Nairobi

                                  Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are adequately carried out effectively, putting into cognizance clients' satisfaction and increased stake-holders value.ResponsibilitiesCoordinate operations control centerMaximize the productivity of r...

                                  8 days agofindojobs.ke
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                                  Call Centre Team Lead at HCS Affiliates Group

                                  HCS Affiliates Group - Nairobi

                                    HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are adequately carried out effectively, putting into cognizance clie...

                                    10 days agojobwebkenya.com
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                                    Assistant Director, Counselling Services At Independent Policing Oversight Authority (Ipoa)

                                    Independent Policing Oversight Authority Ipoa - Nairobi

                                      IPOA/HR/07/2024:Job PurposeResponsible for managing professional psychosocial support services to persons affected by actions of police misconduct and staff members.Key Responsibilities/ Duties / TasksManagerial / Supervisory ResponsibilitiesCoordinate development, implementation and/or review of policies, strategies, guidelines, plans, standards, tools and procedures pertaining to Counselling Se...

                                      7 days agofindojobs.ke
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                                      Team Leader, Ramp Services at Swissport

                                      Swissport - Nairobi

                                        THE SWISSPORT PROFILE Swissport is the world s largest provider of ground and cargo handling services in the aviation industry. The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 3.9 million flights (movements) per year. Summary Swissport is recruiting for the position of Team Leader, Ramp Services reporting to the Service Delivery L...

                                        2 days agojobwebkenya.com
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                                        Deal Advisory - Senior Manager, Strategy Services At Kpmg

                                        Kpmg - Nairobi

                                          ResponsibilitiesTeam lead on consulting projects including supporting clients to design, develop and deliver innovative and pragmatic strategy solutions to address business challenges and foster growth.Manage multiple day to day roles that include project delivery, client relationship management, team building, and business development.Support and guide the planning, budgeting, quality management...

                                          8 days agofindojobs.ke
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                                          Team Lead Job Talent Pop - Corporate Staffing Services

                                          Talent Pop - Nairobi

                                            TalentPop is experiencing exponential growth (over 600% in the last year) and is looking for Dedicated Team Leads to manage our agents!! BPO Experience is a PLUS! Responsibilities Responsible for managing the agent s performance and attendance, and ensuring they are meeting the KPI set by the client and the CSM. Responsible for providing bi-weekly team coaching and 1 on 1 coaching with their agen...

                                            16 days agocorporatestaffing.co.ke
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                                            Deal Advisory - Senior Manager, Strategy Services

                                            Nairobi

                                              Responsibilities Team lead on consulting projects including supporting clients to design, develop and deliver innovative and pragmatic strategy solutions to address business challenges and foster growth. Manage multiple day to day roles that include project delivery, client relationship management, team building, and business development. Support and guide the planning, budgeting, quality managem...

                                              9 days agoelevolt.co.ke
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                                              New

                                              Corporate Sales Officer

                                              CIC Insurance Group - Nyeri

                                                Effectively manage the Broker and Agency Distribution Channel to increase the number of distribution channel partners, attain products revenue targets, collect premium, promote cross-marketing activities, and ensure profitability;Successfully coordinate the Distribution Channel Incentive Programs to drive Client retention, geographic product distribution, achieve revenue targets and appropriate p...

                                                11 hours agofuzu.com
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                                                Quality Assurance Lead at Peach Cars KE

                                                Peach Cars KE - Nairobi

                                                  e-commerce solution revolutionizing car ownership in sub-Saharan Africa. We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our customers. Role The Quality Assurance Lead is responsible for ensuring a high-quality standard for all customer-facing...

                                                  15 days agojobwebkenya.com
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