Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel facilities, breakfast timing, Wi-Fi access, front desk number etc. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection wi...
Job Description Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel. Roles and Responsibilities: Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief g...
Role Purpose Statement:To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel.Roles and Responsibilities:Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel faci...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service...
Summary Responsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuring seamless guest experiences. Other responsibilities include managing inventory, maintaining high standards of quality, safety and hygiene, providi...
Developing and putting into operation the current system and technical advancement in the field of laundryEnsures that brand standards have been implemented.Assists in conducting monthly inventory checks on all operating equipment and supplies.Possesses thorough knowledge and understanding of all food and beverage items on the menu and the ability to recommend food and beverage combinations and u...
Job Description Summary Responsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuring seamless guest experiences. Other responsibilities include managing inventory, maintaining high standards of quality, safety and ...
SummaryResponsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuring seamless guest experiences. Other responsibilities include managing inventory, maintaining high standards of quality, safety and hygiene, providin...
Food & Beverage Team Leader Hyatt Place Hyatt Place Nairobi Kenya - NairobiBars/Restaurants/OutletsEntry Level ManagerFull-timeReq ID: NAI000201LocalSummaryResponsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuri...
This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Summary Responsible for ensuring smooth and efficient running of the department by supervisi...
Job DescriptionWorks in close cooperation with all other staff assigned to the outlet, as well as Kitchen Stewarding and Cashiers.Works as per the outlets duty schedule and shifts.Observes and corrects pouring practice of all bar staff to avoid excess wastage.Ensures that orders are only issued against written / printed receipts.Ensures own appearance (condition of uniforms) and grooming of all b...
Job DescriptionWorks in close cooperation with all other staff assigned to the outlet, as well as Kitchen Stewarding and Cashiers.Works as per the outlets duty schedule and shifts.Observes and corrects pouring practice of all bar staff to avoid excess wastage.Ensures that orders are only issued against written / printed receipts.Ensures own appearance (condition of uniforms) and grooming of all b...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Works in close cooperation with all other staff assigned to the outlet, as well as Kitchen Stewarding and Cashiers. Works as per the outlets duty schedule and shifts. Observes and corrects pouring practice of all bar staff to avoid excess wastage. Ens...
About Us At The Social House, we're more than just a brand; we're a testament to Authenticity, Resourcefulness, Craftsmanship, and Sparkle. These core values are the compass that guides every aspect of our journey, from the drawing board to the final experience we deliver to our customers. In joining our team, you're not just taking on a job; you're embracing an opportunity to make a real impact,...
Kenya Methodist University (KeMU) is a Chartered Private Christian Institution of higher learning which aims to contribute to the transformation of our society by providing high quality education that promotes excellence in scholarship, research and selfless service to the community. KeMU/KHSL /CS/3/1/2024 Duties and Responsibilities: Resolving customer complaints or issues. Putting takeout order...
Main Purpose Performing cash transactions, verifying supporting documentation, and maintaining records according to MSF standards and local finance policies. Accountabilities Controlling and monitoring cash payments from the cashbox and coding and recording cash transactions in the daily cashbook or accounting system. Performing daily cash counts and investigating any discrepancies. Following up ...
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/...
Key Responsibilities: Train, and supervise staff members, including cooks, cashiers, and food preparation workers. Schedule shifts, allocate tasks, and monitor employee performance. Conduct performance reviews and provide feedback for staff improvement. Ensure excellent customer service by leading by example and coaching staff in best practices. Address customer inquiries, concerns, and complaint...
Job role Handle cash and credit payments, make change, give receipts, account for all payments, and perform clerical duties related to meeting the AKUH cashiering needs for internal and external customers as well as reconciliation of related control accounts. Key responsibilities Attend to all customer queries in the department. Issue receipts of cash and/or credit transactions from external cust...
Role Statement Purpose: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. Key Responsibilities: Trains, cross trains, and retrains all front office personnel. Participates...
Our Client, a leading Tours & Travel Company seeks to recruit a Credit Controller who will be responsible for managing the debts on allocated accounts and to process and reconcile client's statements. This role requires building and maintaining strong relationships with clients. Reports:Credit Control Manager Responsibilities: Taking a proactive role in managing and collecting debts on allocated ...
Qualification Education, Skills and Experience Must have: PhD in relevant area of specialisation Must be a Certified Public Accountant CPA (K). Registered member of ICPAK Possession of Certified Financial Analyst (CFA) will be an added advantage Minimum of 3 years' experience in a senior finance position (Grade 11) within MKU or at a similar position in a recognized academic institution Computer ...
Job Purpose: Maintain the reception area by providing front office administrative services and customer care service to patients, AKU staff and the public by receiving and addressing inquiries in a professional and polished manner, while accounting for all daily financial transactions processed at the front desk/patient reception. Responsibilities: Provide outstanding customer services to patient...
Overall Responsibility The Deputy Finance & Administration Manager is accountable for the integrity of financial and analytical accounting and for reporting from the field (Nairobi, Tanzania, Djibouti). The incumbent oversees all financial resources and administrative activities, such as the management of Premises in a given delegation/other structure and acts as Human Resources, Logistics Manage...
Page 1 of 2
Next Page