RequirementsProven work experience as a customer service agent Strong understanding of call centre operations Good communication skillsProblem solving skills
About The RoleReporting to the Telesales Team Lead, the Telesales Agent will provide expert advice and information to our potential customers regarding a variety of products offered by SunCulture. S/he will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion. S/he will also...
About the Company: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Agent. This role invo...
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role Reporting to the Telesales Team Lead, the Telesales Agent will pr...
Platinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company s Act. The company, was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companies. We deliver cash in 24hours, with minimum bureaucracy and swift customer service. Requirements Proven work experience as a customer service agent Strong...
Urgent Cargo today offers a range of services that can be utilized individually, or integrated into complete door-to-door transportation and logistics solutions. Urgent Cargo has teams of removal experts trained to pack and handle all types of goods. Role Purpose: To monitor, coordinate and facilitate depots operations and ensure it conforms to the standard operating procedures. Duties and Respon...
Guest Reception .
Achieve over 70% target set the month-on-month KPI s being Lead generation, Lead conversion, Sales targets, and Talk-time set by achieving a high conversion rate.Contact potential or existing customers, businesses, or groups to give them correct information about SunCulture products using the product knowledgeExplain technical product features and answer customer questions about SunCulture produc...
Primary DutiesFor the defined customer area/portfolio, manage all aspects of order cycle, such as Entry, Maintenance, Confirmation, Follow-up to ensure customer satisfaction and hassle-free interface with customers.Handle in a professional manner all Customer interaction and coordinate the final customer response.Communicate with Customers whenever there are changes that might affect their order-...
Complete Solutions Insurance (CSI) Brokers Ltd is Your 1 Stop Insurance Solution for all your Insurance needs. Job brief We are looking for a passionate Travel Agent who will cooperate with clients to determine their travel needs and advise them on appropriate destinations, modes of transportation, travel dates, costs, and accommodations based on their needs and preferences. Responsibilities for ...
Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual.KEY TASKS AND RESPONSIBILITIESAlways answer incoming telephone calls into the Call Center in a professional manner.Provides information to customers via Old Mutual approved resources.Completes accurate and timely documentation of all services provided to callers.Assist clien...
H.B. Fuller, experts in industrial adhesives, industrial coatings, industrial sealants and specialty materials in two dozen markets. Primary Duties For the defined customer area/portfolio, manage all aspects of order cycle, such as Entry, Maintenance, Confirmation, Follow-up to ensure customer satisfaction and hassle-free interface with customers. Handle in a professional manner all Customer inte...
This post reports to the Contact Centre Coordinator. The purpose of the post is to provide overall coordination of the interface between Marie Stopes Kenya and her clients and stakeholders through various communication channels for information dissemination, providing professional counselling services, feedback and directing business through client bookings across all channels.Qualifications Dipl...
Administration Jobs In Kenya. CySuites Apartment Hotel is a luxurious serviced apartment hotel located along Church Road, off Waiyaki Way in Nairobi s bustling Westland s area. The hotel offers 32 two-bedroom apartment, 6 one-bedroom apartment and 2 penthouses. These fully serviced apartments offer contemporary living and working spaces fitted with amenities to meet the needs of short and extende...
Job briefWe are looking for a passionate Travel Agent who will cooperate with clients to determine their travel needs and advise them on appropriate destinations, modes of transportation, travel dates, costs, and accommodations based on their needs and preferences.Responsibilities for the role.Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of tr...
Greets guests over the phone in a friendly, courteous manner.Records reservation information accurately in the PMS (Opera). Both Group and transient business reservations.Informs other departments of VIP arrivals.Advises travel agencies and companies on the required deposit and cancellation policy.Coordinates with Sales & Marketing and Front Office sections and updates them on any changes in rate...