Call centre jobs in Nairobi

Primary responsibilities:inbound calls handling - to handle all inbound calls and providing customers with information on various bank related enquiries.Email management - responding to all emails...

Main accountabilities and approximate time splitdriving business performance; time split 40%implement business strategies to deliver performance and growth as communicated by the regional...

Serve as interface between field and enterprise technical helpdesk and call center on matters related to the field.Second-line technical support for non-top 500 customers and carrier...

To provide quality and efficient service to our clients, leading, managing, developing, and motivating a team of call centre agents.

Core job responsibilitiesclinicaloperations - overseeing and developing ponea smedical operations centre call centredrive growth from patient enquiries acquire inbound / outbound traffic patient...

Recruit candidates with Ease. 100% recruitment control with Employer Dashboard.We have the largest Job seeker visits by alexa rankings. Resubmit your Resume Today. I&M Bank is a wholly owned...

Implement a cluster randomized trial across Kenya in the long rains 2022 and short rains 2022/23 season.Develop and provide generic advisories to control group farmers and personalized remote...

Purpose:contact centre is the bank s point of contact for handling inbound and outbound calls, emails and social media engagements. The purpose of this role is to ensure that services are offered...

Provide leadership and direction to the entire customer experience department, enabling excellence in customer support delivery, upholding a consumer-centric focus and mind-set surpassing...

Key Areas of Responsibility Identifying company products and services that are underperforming, developing an in-depth knowledge of company offerings, pricing, and policies, and improving existing...

Based at the Corporate Office, this position is responsible for delivery of excellent call services to ensure superior customer experience for all customers calling the organization.

Key Areas of Responsibility1. Identifying company products and services that are underperforming, developing an in-depth knowledge of company offerings, pricing, and policies, and improving...

I&m bank is a wholly owned subsidiary of i&m holdings limited, a publicly quoted company at the Nairobi securities exchange (NSE). The bank possesses a rich heritage in banking. Purpose: contact...

Job responsibilities 1. Drive amitruck s strategy and approach to customer experience be the chief customer experience champion at amitruckidentify, design, and implement strategic opportunities to...

I&m bank is a wholly owned subsidiary of i&m holdings limited, a publicly quoted company at the Nairobi securities exchange (NSE). The bank possesses a rich heritage in banking. Purpose: contact...

Facilitate and close service leads through inbound callsEnsure the service is delivered through end to end support (dispatch appropriate personnel to the client, communicate service timelines &...

Responsibilitiescustomer facinglead and manage the call center, delivery, and customer support teamsestablish communication channels and mediums through which clients reach out to a company and...

Job SummaryTo drive and deliver exceptional retail business performance, through the provision of efficient business management, powerful leadership, team development and achievement of operational...

Call centre assistant Nairobi CBD Nairobi details employer the Nairobi women's hospital company industry health care work type full time job level entry level minimum qualification diploma years...

Job vacancies: Somali language speaking call center agents location: Nairobi our client, an international organization who is a leading provider of language interpretation services, is seeking to...

The international food policy research Institute (IFPRI) provides research-based policy solutions to sustainably reduce poverty and end hunger and malnutrition in developing countries. Established...

Recruit candidates with Ease. 100% recruitment control with Employer Dashboard.We have the largest Job seeker visits by alexa rankings. Resubmit your Resume Today. The International Food Policy...

Responsibilitiessupport the current call centre agentzendesk-inbox management and redirecting any queries to the correct channel (OPS)on-the-ground field visits to verify / troubleshoot support...

Functional responsibilitiesDevelop evaluation programs that maximizes the output and productivity of the contact centre. It should provide root-causes of problems, possible solutions and provide...