Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

Call centre customer experience

Call Centre Representative - Kenya

Burn Manufacturing - Kiambu

    About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

    30+ days agofindojobs.ke
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    Call Centre Representative - Kenya

    Kiambu

      About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

      30+ days agoelevolt.co.ke
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      Call Centre Representative - Kenya At Burn

      Burn - Kiambu

        About the roleBurn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management.Duties and ResponsibilitiesManage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achievi...

        30+ days agofindojobs.ke
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        Call Centre Representative Kenya at BURN Manufacturing

        BURN Manufacturing - Kiambu

          BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the rol...

          30+ days agojobwebkenya.com
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          Call Centre Agent At Hcs Affiliates Group

          Es Group - Nairobi

            Call Center AgentOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit aCall Center Agent. He/she's main task is to coordinate live rider operations and ensure daily performance against a range of KPIs.Location: NairobiKey ResponsibilitiesMonitor, anticipate and manage the live operation to ensure a great user experienceManage real-time ...

            30+ days agofindojobs.ke
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            Cloud Support Engineer (Networking), Support Engineering

            Amazon Development Centre Kenya - Nairobi

              Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will...

              18 days agofindojobs.ke
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              Call Centre Agent at HCS Affiliates Group

              HCS Affiliates Group - Nairobi

                HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Call Center Agent Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she s main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. Location...

                30+ days agojobwebkenya.com
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                Aftersales Close Looping Agent

                Burn Manufacturing - Kiambu

                  About the role BURN is looking for an exceptional, efficient Aftersales Close Looping Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN custo...

                  20 days agofindojobs.ke
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                  Aftersales Close Looping Agent At Burn

                  Burn - Kiambu

                    About the roleBURN is looking for an exceptional, efficient Aftersales Close Looping Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN custom...

                    21 days agofindojobs.ke
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                    Aftersales Close Looping Agent

                    BURN -

                      Product & Customer Experience Maintaining a positive, empathetic, and professional attitude towards customers always. High-level knowledge of all BURN products with the ability to address all questions asked by customers. Acknowledging and resolving customer complaints within stipulated SLAs. Communicating with customers through various channels and responding promptly to customer inquiries. Anal...

                      22 days agofuzu.com
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                      Aftersales & Carbon Support Coordinator

                      Burn Manufacturing - Kiambu

                        About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

                        20 days agofindojobs.ke
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                        Aftersales & Carbon Support Coordinator At Burn

                        Burn - Kiambu

                          About the roleThe job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales &...

                          21 days agofindojobs.ke
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                          Medical Contact Centre Assistant At Britam

                          Britam - Nairobi

                            Job purpose:The role holder will be responsible for answering calls in a professional and informative manner and CRM case logging as necessary. Provide timely and appropriate responses to clients and/or assign tickets to the right person or department.Key responsibilities:Handling customer queries, complaints, instructions received through call and email communication.Interact with clients, inter...

                            30+ days agofindojobs.ke
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                            Medical Contact Centre Assistant at Britam

                            Britam - Nairobi

                              Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job purpose: The role holder will be responsible for answering calls in a professional and informative manner and CRM case logging as neces...

                              30+ days agojobwebkenya.com
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                              Assistant Manager Customer Experience At Jubilee Insurance

                              Jubilee Insurance - Nairobi

                                Job Ref. No: JLIL188Role PurposeThe main purpose is to play a key role in ensuring the efficient resolution of customer inquiries, complaints, and concerns across various touchpoints, while maintaining a high standard of customer support. In addition to supervising the team's training and empowerment, this role involves analysing premium and policy statuses for portfolio retention and proactively...

                                30+ days agofindojobs.ke
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                                Call Centre Agent Job Old Mutual - Corporate Staffing Services

                                Old Mutual - Nairobi

                                  Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...

                                  30+ days agocorporatestaffing.co.ke
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                                  Customer Service Agent At Platinum Credit Limited

                                  Inum Credit - Nairobi

                                    RequirementsProven work experience as a customer service agent Strong understanding of call centre operations Good communication skillsProblem solving skills

                                    30+ days agofindojobs.ke
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                                    Customer Experience Executive Job JTL - Corporate Staffing Services

                                    Jamii Telecom - Nairobi

                                      We are seeking to recruit a Customer Experience Executive to provide a point of communication and contact with customers to address concerns and complaints and review the customers comments regarding their experience while reviewing all customer information in company databases to ensure that it is up to date. Customer Experience Job Responsibilities Respond to customer inquiries and make every e...

                                      30+ days agocorporatestaffing.co.ke
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                                      Customer Service Agent at Platinum Credit Limited

                                      Platinum Credit - Nairobi

                                        Platinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company s Act. The company, was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companies. We deliver cash in 24hours, with minimum bureaucracy and swift customer service. Requirements Proven work experience as a customer service agent Strong...

                                        30+ days agojobwebkenya.com
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                                        German Speaking Call Centre Agents

                                        Toplevelmanagement - Nairobi

                                          Position:German Speaking Call Centre Agent Language Requirement: Level Proficiency B2 and above Location: Nairobi Can you speak, write, listen or read German? Are you fluent in German? We want you to be a part of our client's dynamic team! Why Join Us: Exciting Opportunities: Join a fast-growing company with room for advancement. Multicultural Environment: Work in an inclusive and diverse workpla...

                                          30+ days agofindojobs.ke
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                                          Cloud Support Engineer (Networking), Aws Support Engineering

                                          Amazon Development Centre Kenya O46 - Nairobi

                                            Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will...

                                            30+ days agofindojobs.ke
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                                            Customer Excellence Executive Job Jubilee Insurance - Corporate Staffing Services

                                            Jubilee Insurance - Nairobi

                                              Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No: JHIL105 Role Purpose The Customer Excellence Executive is responsible fo...

                                              30+ days agocorporatestaffing.co.ke
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                                              Care Excellence Executive Job Jubilee Insurance - Corporate Staffing Services

                                              Jubilee Insurance - Nairobi

                                                Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No: JHIL104 Role Purpose The job holder will be responsible for attending to...

                                                30+ days agocorporatestaffing.co.ke
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                                                Contact Centre Telesales Representative at Twiga Foods

                                                Twiga Foods - Kiambu

                                                  Twiga is a mobile-based supply platform for Africa s retail outlets, kiosks, and markets stalls. Key Responsibilities Customers Engage customers on inbound and outbound calling to understand their needs and business drivers Upsell and cross-sell to grow revenue and inform customers of the available offers and promotions with an emphasis on Twiga Fresh products Inform and guide the customers to re...

                                                  30+ days agojobwebkenya.com
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