Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...
Duties and ResponsibilitiesDeliver value proposition to potential customers, through scripts.Follow through on leads for potential sales and ensure conversion by explaining driving school services and prices.Meet or exceed projected sales quotas and collaboratively work with team members on the call floor to meet sales and performance goals.Maintain detailed records of inbound and outbound corres...
Administration Jobs In Kenya. CySuites Apartment Hotel is a luxurious serviced apartment hotel located along Church Road, off Waiyaki Way in Nairobi s bustling Westland s area. The hotel offers 32 two-bedroom apartment, 6 one-bedroom apartment and 2 penthouses. These fully serviced apartments offer contemporary living and working spaces fitted with amenities to meet the needs of short and extende...
Unit: Fundraising Reporting to: Directly report to the Regional Fundraising Coordinator Location: KENYA, Monday-Friday:- 9am-5pm ABOUT GREENPEACE AFRICA Greenpeace Africa was founded in 2008 and is part of the Greenpeace global network that has recently celebrated 50 years of climate activism across the world. Greenpeace was founded in 1971 by a small group of concerned individuals, who set sail ...
Position:German Speaking Call Centre Agent Language Requirement: Level Proficiency B2 and above Location: Nairobi Can you speak, write, listen or read German? Are you fluent in German? We want you to be a part of our client's dynamic team! Why Join Us: Exciting Opportunities: Join a fast-growing company with room for advancement. Multicultural Environment: Work in an inclusive and diverse workpla...
Job Description DIRECT SALES AGENT ROLE We are looking to hire Direct Sales Agents to promote our products and services, identify customer needs and propose the best customer solutions. DIRECT SALES AGENTS JOB RESPONSIBILITIES Source for new business leads, service accounts, obtaining orders for acquisition, and establishing new sub-agent accounts by visiting targeted outlets for existing or pote...
Job Description DIRECT SALES AGENT ROLE We are looking to hire Direct Sales Agents to promote our products and services, identify customer needs and propose the best customer solutions. DIRECT SALES AGENTS JOB RESPONSIBILITIES Source for new business leads, service accounts, obtaining orders for acquisition, and establishing new sub-agent accounts by visiting targeted outlets for existing or pote...
Job Description DIRECT SALES AGENT ROLE We are looking to hire Direct Sales Agents to promote our products and services, identify customer needs and propose the best customer solutions. DIRECT SALES AGENTS JOB RESPONSIBILITIES Source for new business leads, service accounts, obtaining orders for acquisition, and establishing new sub-agent accounts by visiting targeted outlets for existing or pote...
DIRECT SALES AGENT ROLEWe are looking to hire Direct Sales Agents to promote our products and services, identify customer needs and propose the best customer solutions.DIRECT SALES AGENTS JOB RESPONSIBILITIESSource for new business leads, service accounts, obtaining orders for acquisition, and establishing new sub-agent accounts by visiting targeted outlets for existing or potential sales.Process...
Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the FAIBA brand. DIRECT SALES AGENT ROLE We are looking to hire Direct Sales Agents to promote our products and services, identify customer needs and propose the best customer solutions. DIRECT SALES AGENTS JOB RESPONSIBILITIES Source for new business ...
Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the FAIBA brand. DIRECT SALES AGENT ROLE We are looking to hire Direct Sales Agents to promote our products and services, identify customer needs and propose the best customer solutions. DIRECT SALES AGENTS JOB RESPONSIBILITIES Source for new business ...
Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the FAIBA brand. DIRECT SALES AGENT ROLE We are looking to hire Direct Sales Agents to promote our products and services, identify customer needs and propose the best customer solutions. DIRECT SALES AGENTS JOB RESPONSIBILITIES Source for new business ...
Responsible To:Call Center Supervisor OVERALL JOB PURPOSE Main duties and responsibilities Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with caller...
Job Purpose Provide strong operational support to the Manager, Cash & Card Operations by taking responsibility of and managing all aspects of operational processes within the production unit of Card operations.The role is responsible for ensuring customer focused, high quality fulfilment and operational services to all stakeholders (business partners and customers across all products and delivery...
Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual.KEY TASKS AND RESPONSIBILITIESAlways answer incoming telephone calls into the Call Center in a professional manner.Provides information to customers via Old Mutual approved resources.Completes accurate and timely documentation of all services provided to callers.Assist clien...
Job DescriptionJob Purpose Provide strong operational support to the Manager, Cash & Card Operations by taking responsibility of and managing all aspects of operational processes within the production unit of Card operations.The role is responsible for ensuring customer focused, high quality fulfilment and operational services to all stakeholders (business partners and customers across all produc...
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. Job Purpose Provide strong operational support to the Manager, Cash & Card...
Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary The Call Centre Care Agent is responsible for managing all incoming calls and client reque...
Description The Information Centre Care Agent is responsible for managing all incoming calls to the OLD MUTUAL Medical emergency hotlinesSkillsEducationClosing Date17 January 2024
Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...
Duties and Responsibilities Assist our client's community and help resolve inquiries empathetically, accurately and on time. Make well balanced decisions and personally driven to be an effective advocate for our community. Investigate and resolve issues that are reported on client platform such as requests for account support. Respond to user inquiries with high quality, speed, empathy and accura...
Act as the gatekeeper of the Company, you will be our vendor's first point of contact, responsible for delivering a best-in-class support experience, handling merchant's queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention. Key Duties and Responsibilities: Sales enablement Build relationships with vendors trading all o...
Job Summary We are looking for enthusiastic and energetic Telesales Agents to sell our products on contribute to generating sales for our company. The Agents will be responsible for closing sales deals over the phone and maintaining good customer relationships. Responsibilities An effective telesales agent must be an excellent communicator and possess superior people skills. They must be confiden...
Scope of Work The call centre partner is expected to provide outbound call centre services oversee inbound client support on Phone with other possible channels being WhatsApp, SMS, Facebook and Instagram for a period of 1 year. The required partner shall render call centre services that meet global standards which should include but not be limited to workspace for call center agents, with worksta...