About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cus...
YOUR MISSION Impact Quality Coordinator contributes to the success of the organization as a whole through Profitability (Managing Costs) and CX (Customer Satisfaction) control. Processes Optimization: ensuring the effective execution and enhancement of the cost affecting processes. KPIs: CPO (Cost per Order), Compensation CPO, CR, Process Adherence, CRC (Contact Resolution Center Adherence), Agen...
Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...
ChildFund protects children s well-being by strengthening relationships among children, parents, community members, local organizations, teachers and schools, governments and others Summary This position serves as a resource in providing programmatic and administrative support to the Regional Office. This includes organizing travel and meetings, and stewardship of the master confidential files. S...
Our client, a leading telecommunications provider seeks to recruit a Project Coordinator-Field Sales.Reports to:Regional HeadJob PurposeTo support the Field Sales teams on GA operations: Tracking of SIM REG App& Network incidents and their resolution, GA quality review, Agent commissions analysis and Revenue trends.Key ResponsibilitiesConsolidate and track field sales teams GA escalations. Collec...
ROLE SUMMARY The Business Integrity Officer - Plantations is responsible for embedding compliance with Lipton s Code of Business Principles (the Code) and Code Policies and developing local due diligence procedures and other business controls with a view to embedding a compliance culture and achieving operational excellence in enforcing the Code between Lipton employees and relevant third parties...
About the roleBURNis looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN custo...
ROLE SUMMARYThe Business Integrity Officer - Plantations is responsible for embedding compliance with Lipton's Code of Business Principles (the Code) and Code Policies and developing local due diligence procedures and other business controls with a view to embedding a compliance culture and achieving operational excellence in enforcing the Code between Lipton employees and relevant third parties ...
About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN cust...
Mission Statement for the Role:Recruit and develop a highly efficient commission-only sales agents team to meet the business objectives of the organisation.Overall Responsibility:Recruit, engage, activate and generate revenue from commission-only sales agents. Leverage business by activating and improving commission-only agent productivity.Financial:Responsible for hitting a target of 673 new ins...
IDLO is the only intergovernmental organization exclusively devoted to promoting the rule of law. Governments, multilateral organizations, private foundations and the private sector support our work. We are headquartered in Rome, where we were first founded, and where we continue to enjoy strong support from the Italian government. Summary The Finance Team within the Department of Finance and Sup...
Finance jobs Nairobi. Organizational Context The Finance Team within the Department of Finance and Support Services (DFSS) is responsible for the corporate, project, and financial services which contribute to the business and operating foundation for the successful delivery of IDLO s strategic plan. It manages the overall financial resources essential for the full implementation of IDLO s program...
BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves About the role BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fil...
Job Description ROLE SUMMARY The Business Integrity Officer - Plantations is responsible for embedding compliance with Lipton s Code of Business Principles (the Code) and Code Policies and developing local due diligence procedures and other business controls with a view to embedding a compliance culture and achieving operational excellence in enforcing the Code between Lipton employees and releva...
The Finance Team within the Department of Finance and Support Services (DFSS) is responsible for the corporate, project, and financial services which contribute to the business and operating foundation for the successful delivery of IDLO's strategic plan.It manages the overall financial resources essential for the full implementation of IDLO's programming and corporate activities by providing a r...
Accounting and finance jobs in Kenya. Summary of position The Finance Officer will be responsible for the day-to-day management of the financial transactions and procedures of the organization. S/he will also provide support to the Finance Head of Department & occasional work with & support the Regional Finance Specialist. The Finance officer will work under the guidance and direct supervision of...
LIPTON Teas and Infusions has passionately built its expertise in the blending of teas and infusions for consumers around the world since 1871. Together, our 17,000 people are united in bringing differentiated and compelling benefits to billions of tea enthusiasts around the world ROLE SUMMARY The Business Integrity Officer Plantations is responsible for embedding compliance with Lipton s Code of...
IDLO is the only intergovernmental organization exclusively devoted to promoting the rule of law. Governments, multilateral organizations, private foundations and the private sector support our work. We are headquartered in Rome, where we were first founded, and where we continue to enjoy strong support from the Italian government. We are present in The Hague, a city whose hospitality connects us...
JOB TITLE: REGIONAL SALES REPRESENTATIVE NATURE OF JOB: FULL TIME INDUSTRY: MANUFACTURING SALARY: KSH 40,000 JOB LOCATION: NAIROBI Duties and Responsibilities Allocate and monitor agent s sales targets monthly in order to achieve set growth targets. Signing of joint business plans with assigned agents in order to achieve set sales targets. Listing of new products in all allocated agents in order ...
We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced Mission Statement for the Role: Recruit and de...
Reporting to the Debt Recovery Manager, the Debt Recovery Agent will: Make outbound calls to debtors owing the company short term and long term debts. Ensure allocated collection targets are achieved. Advise debtors on ways of clearing their debts while communicating with them on the importance of paying their debts and consequences of non-payment. Resolve and mediate disputes between debtors and...
If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...
A. ResponsibilitiesThe Junior Accounting Specialistis responsible for: Ensuring that the service in the department is provided correctly and in accordance with GIZ financial management and accounting procedures B. TasksThe Junior Accounting Specialistwill perform the following tasks: Responsible for Cash Officeoperations: Facilitation of payments without delay for approved and properly prepared v...
Job Title: BPO Project Manager Industry: Training Location: Nairobi Gross Salary: Competitive Our Client is a Technology Training organization based in Nairobi, Kenya. They are seeking a BPO Project Manager to join their growing company. As a Project Manager, you will monitor and supervise your team members and lead them toward achieving our organization s objectives. You will also be responsible...