btl service

Diageo is the world s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry. Context/Scope: EABL operates within a multi-cultural, multinational, multi-currency environment. EABL comprises four business units: KBL, EAML, CGI and UBL. KBL is further categorized into Demand and Supply. The Supply business is involved in production of b...

Sales & Marketing Jobs In Kenya.The Sales and Marketing Officer shall be responsible for coordinating, developing and executing sales and marketing strategies to increase brand awareness and drive revenue growth for BTL products and services which include but not limited to printing work, Bibles, books, drinking water and translation services.Qualifications: Bachelor s degree in Sales & Marketing...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...

The Grant Writing Assistant is responsible for providing full-life project cycle grant writing support for submissions, including managing timelines and project milestones, collecting information from various sources, editing documents, report writing, and coordinating with multiple stakeholders involved. Key Responsibilities: Assisting in developing grant writing proposals for organizational nee...

For appointment to this grade, an officer must have: Served for a minimum period of three (3) year in the grade of Deputy Director Foreign Service on CSG '6' or in a comparable and relevant position in the wider public service or private sector; A Bachelors degree in any of the following discipline: International Relations, Law, Public Administration, Public Communication, Business Administration...

For appointment to this grade, an officer must have: Served for a minimum period of three (3) years in the grade of Assistant Director Foreign Service on CSG '7' or in a comparable and relevant position in the wider Public Service; A Bachelors degree in any of the following discipline: International Relations, Law, Public Administration, Public Communication, Business Administration, Security Stu...

For appointment to this grade, an officer must have: - Served for a minimum period of three (3) years in the grade of Senior Foreign Service Officer on CSG '8' or in a comparable and relevant position in the wider Public Service; A Bachelors degree in any of the following discipline: International Relations, Law, Public Administration, Public Communication, Business Administration, Security Studi...

Gross Salary: Ksh 40k 45k Our client is looking for a dedicated Customer Service Representative to join their team in Nakuru. In this vital role, you will be the first point of contact for customers, handling inquiries and complaints with the utmost professionalism and providing timely solutions. Your goal will be to ensure customer satisfaction by delivering efficient and courteous service. Key ...

Execute administrative activities in own area of responsibility, delivering high quality service to the relevant stakeholders, with consistent communication and high level of efficiency, resulting in high level of satisfaction.Execute regular and systematic collection of internal and customer data, maintain relevant databases. Based on this data, provide relevant reporting, visual management and ...

Serving at our Christian International Conference Centre (BTL-CICC) Ruiru, the Accountant shall be responsible for the Running and maintaining of a sound and elaborate accounting system that conforms to the in-house and International Financial Reporting Standards.Duties and Responsibilities Prepare periodic and year end Financial StatementsReview and ensure implementation of internal controls sys...

About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer churn, enhance cus...

About the Job:Reporting to the VP-Global Service delivery, you will be responsible for the daily oversight of all projects and their implementation and execution. Additionally, you will be responsible for balancing service delivery requirements and capacity across multiple countries. As the Director, Service Delivery, you will lead in building new capabilities and developing growth plans. You wil...

KONE East Africa is focused on growing business presence in the region as success here will play an integral part in the overall success of KONE.KONE East Africa is looking for an energetic and enthusiastic Service Support Administrator to be based in Nairobi, Kenya. The Service Support Administrator is the voice of the KONE service department, focusing on multiple aspects of support in the servi...

Customer Inquiry Handling: Respond to customer inquiries promptly, providing accurate information and solutions to issues and questions.Complaint Resolution: Efficiently resolve customer complaints with a focus on customer satisfaction, documenting issues and resolutions as required.Service Excellence: Maintain a high standard of customer service, ensuring each customer receives attentive and cou...

External stakeholdersAct as main link between the company and the customers.Ensure an effective communication and mutual understanding.Focus on understanding our customer s needs and regularly updating customers where there is a need.Communicating any pricing updates with customers on time and ensuring the update is reflected on JDE for all customers.Manage customer escalation and claims issues e...

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.PRIMARY DUTIES For t...

JOB DESCRIPTION Position: Customer Service Supervisor Reporting to: Head of Customer Service Location: Nairobi Role type: Full-Time About SunCulture: Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily ...

Purpose: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of business for all CIC subsidiaries. Primary Responsibilities: Check compliance of agents with IRA regulations; Confirm compliance of the necessary regulatory business licenses; Provide input for the branch reports; Coordinate...

Requirements: Excellent communication and interpersonal skills. Strong problem-solving and troubleshooting abilities. Patience and a customer-centric attitude. Ability to work in a fast-paced environment. Basic knowledge of internet technologies is a plus. Prior customer service experience is preferred. Responsibilities: Respond to customer inquiries and resolve technical issues via phone, email,...

Develop and implement effective customer service processes that ensure customer satisfaction and Retention

The BBC World Service is the world s largest international broadcaster, broadcasting radio and television news, speech and discussions in 29 languages to many parts of the world on analogue and digital shortwave platforms, Internet streaming, podcasting, satellite, FM and MW relays Main Responsibilities You will be responsible for the operational delivery of the support infrastructure and large-s...

Purpose The role holder ensures customer service delivery levels are as per the Bank s prescribed standard, customer satisfaction and retention Primary Responsibilities Receive, verify, Authenticate, call back and processing thereof of all instructions delivered at the branch. Eg RTGS, TT, FDR, Forex conversions, stop payments, Treasury Bills, cheque book requests, card applications. Preparing au...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...