Fri Mar 29 2024 07:30:11 GMT+0000 (Coordinated Universal Time)

bpo manager jobs

Team Lead Job Talent Pop - Corporate Staffing Services

Talent Pop - Nairobi

    TalentPop is experiencing exponential growth (over 600% in the last year) and is looking for Dedicated Team Leads to manage our agents!! BPO Experience is a PLUS! Responsibilities Responsible for managing the agent s performance and attendance, and ensuring they are meeting the KPI set by the client and the CSM. Responsible for providing bi-weekly team coaching and 1 on 1 coaching with their agen...

    16 days agocorporatestaffing.co.ke
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    Chief Manager, ICT & Smart City Solutions

    Nairobi

      REF.NO KoTDA/HR76/2024 Job Purpose The Chief Manager, IT & Smart City Solutions is responsible for overseeing, developing and implementation of strategies, overseeing enforcement of service management practices, coordinating general communication and documentation, and overseeing the management of Kenya National Data Centre and smart city solutions. Job Specification Duties and Responsibilities O...

      27 days agoelevolt.co.ke
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      Chief Manager, Ict & Smart City Solutions At Konza Technopolis Development Authority

      Konza Technopolis Development Authority - Nairobi

        REF.NOKoTDA/HR76/2024Job PurposeThe Chief Manager, IT & Smart City Solutions is responsible for overseeing, developing and implementation of strategies, overseeing enforcement of service management practices, coordinating general communication and documentation, and overseeing the management of Kenya National Data Centre and smart city solutions.Job SpecificationDuties and ResponsibilitiesOversee...

        26 days agofindojobs.ke
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        Quality Coordinator - Kenya At Glovo

        Glovo - Nairobi

          YOUR MISSIONImpactQuality Coordinator contributes to the success of the organization as a whole through Profitability (Managing Costs) and CX (Customer Satisfaction) control.Processes Optimization: ensuring the effective execution and enhancement of the cost affecting processes.KPIs: CPO (Cost per Order), Compensation CPO, CR, Process Adherence, CRC (Contact Resolution Center Adherence), Agent Co...

          30+ days agofindojobs.ke
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          Senior Director, Service Delivery At Sama

          Sama - Nairobi

            About The JobReporting to the VP-Global Service delivery, you will be responsible for the daily oversight of all projects and their implementation and execution. Additionally, you will be responsible for balancing service delivery requirements and capacity across multiple countries. As the Director, Service Delivery, you will lead in building new capabilities and developing growth plans. You will...

            30+ days agofindojobs.ke
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            Senior Director, Service Delivery at Sama

            Sama - Nairobi

              About The Job Reporting to the VP-Global Service delivery, you will be responsible for the daily oversight of all projects and their implementation and execution. Additionally, you will be responsible for balancing service delivery requirements and capacity across multiple countries. As the Director, Service Delivery, you will lead in building new capabilities and developing growth plans. You wil...

              30+ days agojobwebkenya.com
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              Quality Coordinator Kenya at Glovo

              Glovo - Nairobi

                Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION Impact Quality Coordinator contributes to the success of the organization as a whole through Profitability (Mana...

                30+ days agojobwebkenya.com
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                Customer Experience Operations Officer Job Thunes - Corporate Staffing Services

                Thunes - Nairobi

                  About Thunes Thunes is a global, fast-growing, and innovative Fintech scale-up that uses technology to disrupt and transform the existing financial system. We have a strong Mission: to create a better global payments network, and a great Purpose: to connect the world to economic opportunities and address systemic inequality when it comes to financial services. We are proud to power payments for t...

                  30+ days agocorporatestaffing.co.ke
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                  Trainer at Sama

                  Sama - Nairobi

                    Sama formerly known as Samasource is a training-data company, focusing on annotating data for artificial intelligence algorithms. The company offers image, video and sensor data annotation and validation for machine learning algorithms in industries including automotive, navigation, augmented reality, virtual reality, biotechnology, agriculture, manufacturing, and e-commerce. Sama s mission is to...

                    30+ days agojobwebkenya.com
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                    Trainer

                    Sama - Nairobi

                      About the Job:As a Trainer, you will closely work with the Training Manager and help him/her provide standard or specialized teaching, technical training or counselling in a designated area as per Company requirements.Key Responsibilities: New Projects: Implement training for new projects smoothly right from the selection of the trainees to certification.Maintain and observe quality standards in ...

                      30+ days agofindojobs.ke
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                      Director, Service Delivery at Sama

                      Sama - Nairobi

                        Sama formerly known as Samasource is a training-data company, focusing on annotating data for artificial intelligence algorithms. The company offers image, video and sensor data annotation and validation for machine learning algorithms in industries including automotive, navigation, augmented reality, virtual reality, biotechnology, agriculture, manufacturing, and e-commerce. Sama s mission is to...

                        30+ days agojobwebkenya.com
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                        Director, Service Delivery

                        Sama - Nairobi

                          About the Job:Reporting to the VP-Global Service delivery, you will be responsible for the daily oversight of all projects and their implementation and execution. Additionally, you will be responsible for balancing service delivery requirements and capacity across multiple countries. As the Director, Service Delivery, you will lead in building new capabilities and developing growth plans. You wil...

                          30+ days agofindojobs.ke
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                          Senior Director, Service Delivery At Sama

                          Sama - Nairobi

                            Reporting to the VP-Global Service delivery, you will be responsible for the daily oversight of all projects and their implementation and execution. Additionally, you will be responsible for balancing service delivery requirements and capacity across multiple countries. As the Senior Director, Service Delivery, you will lead in building new capabilities and developing growth plans. You will be re...

                            30+ days agofindojobs.ke
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                            Winter Intern - Business Development At Visa

                            Visa - Nairobi

                              Job Description Everyone at Visa works with one goal in mind making sure that Visa is the best way to pay and be paid, for everyone everywhere. The business development team drives the country strategy and its objectives by identifying, leading and executing, through analytics, data and market intelligence, on opportunities to drive business growth for Visa and its clients. The purpose of this ro...

                              30+ days agofindojobs.ke
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                              Winter Intern Business Development at Visa

                              Visa - Nairobi

                                Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks. Summary Everyone at Visa works with one goal in mind making sure that Visa is the best way to pay and be paid, for everyone everywhere. The business development team drives the country ...

                                30+ days agojobwebkenya.com
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                                Call Center BPO Manager at Flexi-Personnel

                                FlexiPersonnel - Nairobi

                                  Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

                                  30+ days agojobwebkenya.com
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                                  Senior Director, Service Delivery at Sama

                                  Sama - Nairobi

                                    Sama formerly known as Samasource is a training-data company, focusing on annotating data for artificial intelligence algorithms. The company offers image, video and sensor data annotation and validation for machine learning algorithms in industries including automotive, navigation, augmented reality, virtual reality, biotechnology, agriculture, manufacturing, and e-commerce. Sama s mission is to...

                                    30+ days agojobwebkenya.com
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                                    Operations Manager at Athena Farms Kenya Limited

                                    Athena Farms Kenya - Nairobi

                                      Athena Farms Kenya Limited is an agricultural based company incorporated in Kenya with its offices in Muranga County. We have an interest in Agribusiness mainly Beef farming. What does the role require? We are looking for highly effective Operations Managers who love coaching and inspiring their team of XPs to set ambitious goals, create long-lasting relationships, and ultimately help our clients...

                                      30+ days agojobwebkenya.com
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                                      Operations Manager at Technobrain

                                      Technobrain - Nairobi

                                        With operations in Africa, USA, UK,India and UAE, Techno Brain is the first indigenous African company to be assessed at CMMI Level-5, achieving highest quality standards for software development. Currently operating in 21 countries, creating 1200 high tech jobs in the continent, Techno Brain has achieved leadership positions in areas such as Public Financial Management, Digital Identity Manageme...

                                        30+ days agojobwebkenya.com
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                                        HR Manager (Call Center) Nairobi, Kenya at Summit Recruitment and Search

                                        Summit Recruitment and Search - Mombasa

                                          Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rwanda, Nigeria, Zambia, Ghana and many other Af...

                                          30+ days agojobwebkenya.com
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                                          Senior Director, Service Delivery at Sama

                                          Sama - Nairobi

                                            Sama formerly known as Samasource is a training-data company, focusing on annotating data for artificial intelligence algorithms. The company offers image, video and sensor data annotation and validation for machine learning algorithms in industries including automotive, navigation, augmented reality, virtual reality, biotechnology, agriculture, manufacturing, and e-commerce. Sama s mission is to...

                                            30+ days agojobwebkenya.com
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                                            Permalink to Techno Brain BPO/ITES

                                              Permalink to Techno Brain BPO/ITES

                                              30+ days agojobsinkenya.co.ke
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                                              Senior Sales Manager at Technobrain

                                              Senior Sales Manager at Technobrain - Nairobi

                                                With operations in Africa, USA, UK,India and UAE, Techno Brain is the first indigenous African company to be assessed at CMMI Level-5, achieving highest quality standards for software development. Currently operating in 21 countries, creating 1200 high tech jobs in the continent, Techno Brain has achieved leadership positions in areas such as Public Financial Management, Digital Identity Manageme...

                                                30+ days agojobwebkenya.com
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                                                Global Quality Manager at Zipline

                                                Global Quality Manager at Zipline - Nairobi

                                                  Zipline International Inc. is an American company that designs, manufactures, and operates delivery drones. About You And The Role We are a fast growing team, always looking for opportunities to further develop and improve our Quality processes and standards. Specifically, we re looking to impact our Global Fulfillment Operations currently focused in Africa, North America, and South East Asia. Th...

                                                  30+ days agojobwebkenya.com
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