Purpose: The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting surprise checks to ensure that customers get the best in terms of service delivery in accordance to the Bank s policy, procedures and guidelines. This is done in addition to ensurin...
Job Summary: Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all customer instructions are accurately executed by branch officers. Key Responsibilities Operations 40% Support succession plan by being a proxy to Assistant manager service delivery and customer service Authorize all customer instructions and ...
The position is responsible for processing cash receipts, cash payments, cheque receipts and VAT payments as well as prepaid and multi-currency cards, credit cards and in-house cheques accurately to achieve good customer service, quick transaction turnaround time while offering the best service, mitigating the risks such as cash shortages and adhering to standard operating procedures Primary Resp...
JOB PURPOSETo efficiently handle customer transactions, maintaining customer satisfaction, maximize revenue collection and manage risk while cross-selling bank products to achieve branch profitability.KEY RESPONSIBILITIESReceiving customers at the branch and attending to enquiriesReceiving customers emails and phone calls and providing prompt feedbackEngage customers with inactive accounts to act...
Caritas Microfinance Bank is a licensed microfinance bank regulated by Central Bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked. Its headquarters are located in the Nairobi CBD. JOB PURPOSE To efficiently handle customer transactions, maintaining customer satisfaction, maximize revenue collection an...
Tezza Business Solutions Ltd is a niche service provider of Software Development, Quality Assurance and Software Testing services. Tezza began its operations as Web Development company in 2000 in Overland Park, Kansas. Job Purpose Statement To develop new processes and modify existing T24 functions to meet business requirements. To develop applications on T24 Core Banking system that interface wi...
Location: Nairobi, Mombasa, Kisumu, Metropal Sacco is a co-operative union established under the Ministry of Co-operatives and Marketing, registered under the Co-operative Society s Act Cap 490 of the Laws of Kenya.Currently we have an asset base of over 29 Billion and with over 100,000 members across the country. We have branches in Nairobi, Kisumu, Meru, Kiambu, Thika, Meru, Eldoret, Nakuru, Ki...
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Job Purpose Stateme...
JOB PURPOSE The job holder will be responsible for providing second level user support for the T24 core banking system at both Branch and Head Office levels, and ensure T24 availability and uptime. In addition, in this role he/she will monitor performance of T24 and escalate high impact issues to the supervisor. To develop new processes and modify existing T24 functions to meet business requireme...
Purpose: The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting surprise checks to ensure that customers get the best in terms of service delivery in accordance to the Bank's policy, procedures and guidelines. This is done in addition to ensurin...
At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The job holder ...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose: The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting sur...
Reporting to: Head, Enterprise Risk Management & Compliance,Location: Djibouti,Gross Salary: USD 3,000 Benefits,Our client is in the Sharia Banking sector seeking to hire a Risk Manager. The purpose of this job is to support the Enterprise Risk Management and Compliance function through the implementation of the Risk Management and Compliance Framework within the standards defined by the Bank inc...
Caritas Microfinance Bank is a licensed microfinance bank regulated by Central Bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked. Its headquarters are located in the Nairobi CBD. Caritas MFB was formed to provide affordable, innovative and customized financial solutions to micro and small enterprises...
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achiev...
Banking Jobs In Kenya. Officer Service Delivery (Teller)- Location: Wote, Nairobi, Mbale, Mombasa , Rafiki Microfinance Bank. Overall purpose of the job is handling daily customer transactions at the teller cubicles adhering to the bank requirements and to the satisfaction of the customer. Duties and Responsibilities Accurately handle cash and cheques payments in a way that maximizes customer sat...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently has a branch network of 41 branches countrywide ...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose: The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting sur...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Primary Responsibilities: Process customer transactions. Process in-house cheques. Receive outward cheques, VAT and PAYE payments. Process card payments such as Prepaid, Multi-currency and Narada Card Carry out daily call...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose: The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting sur...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. I&M Bank is currently seeking to employ competent personnel to fill the following vacant positions: 1. Customer Service Associate Busia Click Here to Read Job Details & Apply 2. Customer Service Associate Ruiru Click Here...
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