JOB SUMMARY:Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all customer instructions are accurately executed by branch officers.KEY RESPONSIBILITIES:Operations - 40%Support succession plan by being a proxy to Assistant manager service delivery and customer serviceAuthorize all customer instructions and sy...
Job Summary: Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all customer instructions are accurately executed by branch officers. Key Responsibilities Operations 40% Support succession plan by being a proxy to Assistant manager service delivery and customer service Authorize all customer instructions and ...
Job Summary To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches. Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability. Drive implementation of business and service strat...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. JOB SUMMARY: Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all custome...
Operations - 35% Ensure compliance with bank operational and customer care policies and proceduresHandle the following in line with Bank s operating processes. Cash transactions, Cheque processing(Outward and in-house cheque)RTGS and TT transactionsElectronic Funds Transfer processing,NFI Collection; manual chargesBankers Cheque IssuanceSet up standing instructionsExpenses cash payments.Supportin...
DescriptionFinacle scripting (SSO, CRM, CORE, C24, FI), Java programming, javascript scripting, customization and enhancements of new and existing functionalities and workflowsProvide Level 2 (L2) technical & functional and administration support of applications ensuring compliance with business expectation.Development of new inbound and outbound APIs for Core, CRM, SSO, SVS, RIReport development...
JOB SUMMARY: Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all customer instructions are accurately executed by branch officers. KEY RESPONSIBILITIES: Operations - 40% Support succession plan by being a proxy to Assistant manager service delivery and customer service Authorize all customer instructions a...
Operations - 40%Support succession plan by being a proxy to Assistant manager service delivery and customer serviceAuthorize all customer instructions and system related entries within the approved limits and ensure all KYC requirements are met before transactions are processed.Carry out the role of bank signatory within the approved limit.Custodian of vault, safety deposit lockers, ATM and branc...
Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi.\ Responsiblities Finacle scripting (SSO, CRM, CORE, C24, FI), Java programming, javascript scripting, customization and enhancements of new and existing functionalities and ...
To promote spiritual growth among fellow staff, customers and other associated parties.Branch administration roles e.g. link person for service providers at the branch. Daily reconciliation of cash (360 degrees view) and submitting daily reports of transactional volumes.Monitor the bank safe/strong room, coordinate distribution on money to other tellers, and ensure the balances of all tellers tal...
Drive the Branch liability sales targets. Identify and implement action plans and regularly track and review performance to ensure the achievement of the set targets and business growth objectives. Maintain relationship with customers including high net worth customers in order to assist in the growth of business.Manage the product portfolio of each line of products and control the cost and profi...
In this role, you will help to solve analytical problems across the organization and grow profitability by proposing product and strategy changes. You will make data-driven decisions to optimize performance in various areas across the product, growth, and operations strategy. As the lead, you will help the team achieve their goals through servant-style leadership, removing roadblocks, and clear c...
Job PurposeTo support the Principal Officer in achieving the set sales goals, income and profit budgets under SME segment by way of managing the behaviour of staff and relationships with bank staff in branches, BB and Pro-active teams through training, support and motivation.Key DeliverablesSales ManagementOversees the insurance sales performance across the SME segment and all products (i.e. Shor...
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. Job Purpose To support the Principal Officer in achieving the set sales go...
JOB PURPOSE:The jobholder is responsible for growth of the Brokers insurance book by bringing in new business and sustaining existing business in line with the company's strategic plans.PRINCIPAL ACCOUNTABILITIES:Establish partnership with various brokers and recruit new brokers/clients to grow the Broker Revenue Numbers.Develop a schedule and carry our client visits and provide a weekly plan and...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES Report on financial plans in...
Job SummaryTo drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.Drive implementation of business and service strategi...
Principle Accountabilities Relationship Management & Customer Service Provide clients with personalized service to develop close relationships, achieve maximum profitable contribution for the client and the bank, and build client loyalty. Identify financial and non-financial requirements for clients by conducting a financial needs analysis. Ensure clients are aware of all financial services offer...
PACIS Insurance Company Limited was incorporated in Kenya in October 2004 and licensed to do business in August 2005 It is an initiative of the Catholic Church with a vision to be the icon of reliability and trustworthiness. JOB PURPOSE: The jobholder is responsible for growth of the Brokers insurance book by bringing in new business and sustaining existing business in line with the company s str...
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Job Purpose Stateme...
Principle AccountabilitiesRelationship Management & Customer ServiceProvide clients with personalized service to develop close relationships, achieve maximum profitable contribution for the client and the bank, and build client loyalty.Identify financial and non-financial requirements for clients by conducting a financial needs analysis.Ensure clients are aware of all financial services offered b...
JOB PURPOSEThe role holder will be responsible for identifying and delivering assigned Trade Finance business through various revenue streams by marketing the trade finance products to existing and new customers directly and via Relationship Managers at Head Office and Branch network. The role supports portfolio growth, monitoring the performance of the portfolio and marketing the bank's trade fi...
Our client is seeking to hire a HOD-Retail Banking who will be the main driver for the development, management, and overall sales and business activities in the bank to be delivered through the retail network and digital platforms to achieve the bank's growth strategy.Key Responsibilities:Business Planning and GrowthDevelop business opportunities, monitor business activities in line with the Bank...
Job Description Job Summary To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches. Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability. Drive implementation of business a...