Greeting guests with direct eye contact and a smile, welcoming them to the facility.Make guest reservations for services.Creating content about the business and posting them on social media platforms and regularly engaging customers by responding their queries on social media.Answer telephones in 3 rings and provide proper response must have excellent phone etiquette (appointment booking, answer ...
Manning and guarding all receptions at the Head OfficeMaintaining a record of all activities at other receptions within the Head OfficeReceiving walk-in visitors and checking them in via the Visitors Management SystemDirecting visitors to relevant officesDrafting quarterly customer service reportsConducting in-house customer service training and reporting on the sameEnsuring all receptions are pr...
Duties and ResponsibilitiesCovering the reception area at all times, welcoming visitors, processing deliveries and dealing with queries.Attending to all emails, posts and telephone messages in a timely manner, and directing correspondence to the relevant departments.Ensuring the visitor book is completed and signed.Setting up meeting rooms and keeping them looking presentable throughout the day.A...
Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Key Responsibilities: Welcome and check-in guests with warmth and professionalism. Assist in the implementation of marketing strategies and camp...
Job Purpose The Secretary/Receptionist is tasked with making and answering phone calls, receiving visitors, providing general information about the firm, and answering inquiries related to activities conducted by the firm. The role includes performing secretarial and administrative duties such as managing client files, managing petty cash, scheduling appointments, and assisting the Advocates. Key...
The administrative assistant and school receptionist provides administrative support to the primary office administrator and is responsible, among other things, to answer the school phone, welcome visitors, coordinate day-to-day administrative duties and attend to the basic administrative needs of learners, parents and staff. Qualifications and Minimum Requirements: Minimum two years of working e...
The World Bank Group (WBG) is a family of five international organizations that make leveraged loans to developing countries. It is the largest and most famous development bank in the world and is an observer at the United Nations Development Group. The bank is based in Washington, D.C. and provided around $61 billion in loans and assistance to developing and transition countries in the 2014 fisc...
Woodland Star International School has an Early Years, Primary Years, Middle Years and High School program, all on one beautiful, green campus. Woodland Star International School s mantra is ad astra per aspera, meaning through hardships to the stars. Located in the complex dynamics of a developing country, we recognize the great challenges that the world faces today. As a school, we have an incr...
Job Description Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel. Roles and Responsibilities: Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief g...
Role Purpose Statement:To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel.Roles and Responsibilities:Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel faci...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service...
Founded in Mombasa, the tamarind group owns and operates some of the most successful restaurants and leisure operations in Africa. We focus on our original mission of continually improving the quality and value of our services, developing excellent morale in our employees and maintaining superior social and environmental awareness. Tamarind has maintained standards of food and service which rank ...