Application Support Specialist Jobs

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Respons...

Kimisitu Investment PLC was formed with the aim of pursuing prudent and profitable investments in order to increase shareholder value.he job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business. Main duties and res...

Job Summary To provide advice and support in the development and implementation of area of specialisation planning and associated service delivery processes, methods and techniques; enabling the provision of sound learning and development services. Job Description Learning & Development Specialist Overall Job Purpose The role primarily leads and support all Learning and Development management pra...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To provide advice and support in the development and implementation of area of specialisation planning and associated service delivery processes, met...

Job Description Qualification Education and Experience Must have: Bachelor s degree Communication/Marketing/Public relations or in any other related area of specialization One (1) year experience in a customer support role Must be Computer Literate.; OR Higher National Diploma in relevant area of specialization 2 years experience in Grade 7 at MKU or at a similar position in a recognized academic...

Strategy:Develop and execute strategic plans for the enhancement and optimization of Jubilee Holdings CRM & Microsoft Dynamics applications.Align CRM initiatives with business goals and objectives, driving operational efficiency and customer satisfaction.Evaluate CRM system performance and identify opportunities for continuous improvement and innovation.Collaborate with stakeholders to define pro...

About DRCThe Danish Refugee Council (DRC), founded in Denmark in 1956, is Denmark's largest and the world's leading non-profit, independent, rights-based refugee organisation. Our vision is to assist communities affected by displacement, protecting themfrom harm, safeguarding their legal rights, and empowering them towards a better future.DRC East Africa & Great Lakes (EAGL) operates in Burundi, ...

Job Ref. No. JLIL209Role PurposeThe CRM Expert overall role is to ensure optimal availability, configuration, and utilization of Jubilee Insurance systemapplications in a manner that meets the internal customers' requirements, creates efficient and business supporting solutions whilst maintaining relationships with vendors, users, and key stakeholders by applying best practice project management ...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JLIL209 Role Purpose The CRM Expert overall role is to ensure optimal a...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JLIL209 Role Purpose The CRM Expert overall role is to ensure optimal av...

Job Description Job Description Providing technical 2nd level support for the Bank's digital channels namely: POS, ATM, Agency Banking, Ecommerce as well as Host to Host Integration to 3rd Party partners. Provide first level IT training and support to users in addition to keeping track of user issues and oversee their prompt resolution. Delivering business quality solutions by ensuring that they ...

Job DescriptionJob Purpose To provide first level user support across all IT Applications at both Branch and Head Office levels. In addition the Applications Support Specialists will monitor performance of IT Applications and escalate high impact issues to the Manager Digital Payments & Self Service Channels. Key ResponsibilitiesProvide first level support to all users at branch and Head OfficePr...

Job PurposeTo provide first level user support across all IT Applications at both Branch and Head Office levels. In addition the Applications Support Specialists will monitor performance of IT Applications and escalate high impact issues to the Manager Digital Payments & Self Service Channels. Key ResponsibilitiesProvide first level support to all users at branch and Head OfficeProvide first leve...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. Job Purpose To provide first level user support across all IT Applications...

JOB DESCRIPTIONReporting to the Manager - Enterprise Cloud & ISP Systems, the Specialist - Enterprise Cloud DevOps will build and optimize a robust Enterprise Cloud DevOps model and standards to support consistent and reliable deployment of enterprise Cloud Services. The DevOps Specialist will Work on Cloud Deployments with various internal and external teams including Cloud Solutions Architects ...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Manager Enterprise Cloud & ISP Systems, the S...

Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? The Co-operative Bank of Kenya, The Kingdom Bank is the place for those looking to new horizons. To support business growth, the Bank is looking for a talented and highly motivated individual to be part of our ICT team supporting Card systems and a...

The roleThe successful jobholder will be expected to:Ensure that all the Card and E-Channels Systems are properly managed and deliver business results and delightful customer experience.Handle queries from users and resolve them accordingly.Attend to system failure and resolve or coordinate the resolution of the problem.Ensure the well-being of the systems/ housing keeping.Escalate system issues ...

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. The role The successful jobholder will be expected to: Ensure that all the Card and E-Channels Systems are properly managed and delive...

Job DescriptionJob Purpose:Provide a relationship-based offering to high net-worth affluent individuals through a pro-active, highly responsive personal approach to meet the financial needs and service expectations of high net-worth individuals.Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for the customer and providing financial s...

The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children s rights, provides relief and helps support children in developing countries Role Purpose: The Senior Application Support Analyst is responsible for ensuring that the application system, Agresso, is accessible and functional for internal end users in Save the C...

Job Purpose:Provide a relationship-based offering to high net-worth affluent individuals through a pro-active, highly responsive personal approach to meet the financial needs and service expectations of high net-worth individuals.Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for the customer and providing financial solutions which ...

Job Purpose:Provide a relationship-based offering to high net-worth affluent individuals through a pro-active, highly responsive personal approach to meet the financial needs and service expectations of high net-worth individuals.Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for the customer and providing financial solutions which ...

Job Purpose:Provide a relationship-based offering to high net-worth affluent individuals through a pro-active, highly responsive personal approach to meet the financial needs and service expectations of high net-worth individuals.Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for the customer and providing financial solutions which ...