Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

All call center jobs

Customer Experience Lead at Ecosafi

Ecosafi - Nairobi

    Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...

    2 days agojobwebkenya.com
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    Customer Care Call Attendant at Modern Coast Express

    Modern Coast Express - Nairobi

      Modern Coast Express Ltd is a luxury coach company incorporated on 26th May 2007 operating within Kenya, Uganda, Tanzania and Rwanda. Modern Coast Express is one of the most recognised luxury bus companies operating in the region. The company has over 50 branches in Kenya ,5 branches in Uganda , 6 branches in Tanzania and one branch in Rwanda Responsibilities & Objectives. Handle a large volume o...

      6 days agojobwebkenya.com
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      Call Center Qa - Releiver At Jiji Kenya

      Jiji Kenya - Nairobi

        We're looking for a QA Officer to boost our revenue growth and profitabilityRESPONSIBILITIESThe following are the duties you'll be responsible for: Call monitoring to ensure agents are interacting with customers in accordance to company guidelines while solving the client's needsAgent engagement through conducting training, coaching and mentorship programs so agents fully understand the QA metric...

        13 days agofindojobs.ke
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        Call Center Teamleader at Ital Global

        Ital Global - Nairobi

          We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...

          13 days agojobwebkenya.com
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          Call Center QA Releiver at Jiji Kenya

          Jiji Kenya - Nairobi

            Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Salary Range : KSh 30,000 KSh 50,000/month SUMMARY We re looking for a QA Officer to boost our revenue growth and profitability RESPONSIBILITIES Th...

            14 days agojobwebkenya.com
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            Permalink to CALL CENTER QA RELIEVER

            Nairobi

              Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year | Shopping and E-commerce in Kenya. We have had a...

              14 days agojobsinkenya.co.ke
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              Arabic Speaking Call Centre Agents

              Flexi Personnel - Nairobi

                Assist our client s community and help resolve inquiries empathetically, accurately and on time.Make well balanced decisions and personally driven to be an effective advocate for our community.Investigate and resolve issues that are reported on client platform such as requests for account support.Respond to user inquiries with high quality, speed, empathy and accuracy.Gather, analyze and utilize ...

                13 days agofuzu.com
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                Customer Care Intern At Engie

                Engie - Nairobi

                  Purpose/MissionThe Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and follow ...

                  2 days agofindojobs.ke
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                  Call Centre Team Lead At Hcs Affiliates Group

                  Es Group - Nairobi

                    Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are adequately carried out effectively, putting into cognizance clients' satisfaction and increased stake-holders value.ResponsibilitiesCoordinate operations control centerMaximize the productivity of r...

                    8 days agofindojobs.ke
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                    Call Centre Team Lead at HCS Affiliates Group

                    HCS Affiliates Group - Nairobi

                      HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are adequately carried out effectively, putting into cognizance clie...

                      9 days agojobwebkenya.com
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                      Call Center QA Reliever at Jiji

                      Jiji - Nairobi

                        Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year | Shopping and E-commerce in Kenya. We have had a...

                        16 days agojobwebkenya.com
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                        Arabic Speaking Call Centre Agents At Flexi-Personnel

                        FlexiPersonnel - Nairobi

                          Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Arabic language speaking call center agents.Duties and ResponsibilitiesAssist our client's community and help resolve inquiries empathetically, accurately and on time.Make well balanced decisions and personally driven to be an effective advocate for our community.Investiga...

                          15 days agofindojobs.ke
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                          Customer Service Assistants - 2 Positions At Mount Kenya University

                          Mount Kenya University - Kiambu

                            QualificationEducation and ExperienceMust have:Bachelor's degree Communication/Marketing/Public relations or in any other related area of specializationOne (1) year experience in a customer support roleMust be Computer Literate.;ORHigher National Diploma in relevant area of specialization2 years' experience in Grade 7 at MKU or at a similar position in a recognized academic institution.Previous e...

                            2 days agofindojobs.ke
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                            Arabic Speaking Call Centre Agents at Flexi-Personnel

                            FlexiPersonnel - Nairobi

                              Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

                              16 days agojobwebkenya.com
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                              Permalink to Arabic Language Speaking Call Center Agents

                              Nairobi

                                Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Arabic language speaking call center agents. Location: Nairobi Duties and Responsibilities Assist our client s community and help resolve inquiries empathetically, accurately and on time. Make well balanced decisions and personally driven to be an effective advocate for ou...

                                16 days agojobsinkenya.co.ke
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                                Contact Center Associate - Kenya at Turaco

                                Jobs in Kenya - Nairobi

                                  Job Description About the role This role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The Contact Center associate will also upsell and cross-sell other products that are useful to the customer. Roles and responsibilities Telesales Engage at l...

                                  10 days agokazitoday.com
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                                  Customer Service Assistants - 2 Positions at Mount Kenya University

                                  Jobs in Kenya - Nairobi

                                    Job Description Qualification Education and Experience Must have: Bachelor s degree Communication/Marketing/Public relations or in any other related area of specialization One (1) year experience in a customer support role Must be Computer Literate.; OR Higher National Diploma in relevant area of specialization 2 years experience in Grade 7 at MKU or at a similar position in a recognized academic...

                                    1 day agokazitoday.com
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                                    Customer Care Intern at ENGIE

                                    ENGIE - Nairobi

                                      ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationship...

                                      3 days agojobwebkenya.com
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                                      Permalink to Call for Expression of Interest for Community Organized Groups

                                      Nairobi

                                        Information to applicants- Public Engagement Infrastructure Strengthening (PEIS) Project 1.1 Introduction The African Population and Health Research Center (APHRC) is an international, non-profit research organization that envisions transforming lives in Africa through research. APHRC conducts policy-relevant research on population and health in Africa geared towards generating high-quality evide...

                                        10 days agojobsinkenya.co.ke
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                                        Customer Service Representative At Sunculture Kenya Ltd

                                        Sunculture Kenya - Nairobi

                                          About the roleThe Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, providi...

                                          5 days agofindojobs.ke
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                                          Customer Service Representative at SunCulture Kenya Ltd

                                          New Kenya Cooperative Creameries - Nairobi

                                            Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continentAbout the role The Customer Service Representative will handle a high volume of i...

                                            5 days agomyjobmag.com
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                                            Customer Service Assistants - 2 Positions

                                            Kiambu

                                              Qualification Education and Experience Must have: Bachelor s degree Communication/Marketing/Public relations or in any other related area of specialization One (1) year experience in a customer support role Must be Computer Literate.; OR Higher National Diploma in relevant area of specialization 2 years experience in Grade 7 at MKU or at a similar position in a recognized academic institution. Pr...

                                              3 days agoelevolt.co.ke
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                                              Contact Center Associate - Kenya

                                              Nairobi

                                                About the role This role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The Contact Center associate will also upsell and cross-sell other products that are useful to the customer. Roles and responsibilities Telesales Engage at least 100 custome...

                                                14 days agoelevolt.co.ke
                                                See more details

                                                Customer Service Representative at SunCulture Kenya Ltd

                                                SunCulture Kenya - Nairobi

                                                  Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role The Customer Service Representative will handle a high volume of ...

                                                  6 days agojobwebkenya.com
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