agent center

About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year | Shopping and E-commerce in Kenya. We have had a...

About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Salary Range : KSh 30,000 KSh 50,000/month SUMMARY We re looking for a QA Officer to boost our revenue growth and profitability RESPONSIBILITIES Th...

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year | Shopping and E-commerce in Kenya. We have had a...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...

Job Description Responsible for maximizing the hotel's meeting and events revenue. Pro-active (MICE) Sales to deliver New Business. This includes, but is not limited to, prospecting calls to agencies/companies; show rounds at the Hotels, hosting fam trips, account managing, attend brand workshops/agent visits. Re-active (MICE) sales to deliver new business. Respond positively to inbound enquiries...

Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year | Shopping and E-commerce in Kenya. We have had a...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. Summary Our client is seeking a highly motivated and skilled individual to actively participate as a call agent for the Customer Experience Center based in Nairobi to Support the company s growth in West Africa...

Department Targets; Achieve Monthly targets in the following KPIs Collections Targets Adherence to SoPs Other Responsibilities Include -Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM. -Maintain a realistically low incidence rate of bad debt in with the monthly targets by ensurin...

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

Duties and ResponsibilitiesAssist our client's community and help resolve inquiries empathetically, accurately and on time.Make well balanced decisions and personally driven to be an effective advocate for our community.Investigate and resolve issues that are reported on client platform such as requests for account support.Respond to user inquiries with high quality, speed, empathy and accuracy.G...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

Call Center AgentOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit aCall Center Agent. He/she's main task is to coordinate live rider operations and ensure daily performance against a range of KPIs.Location: NairobiKey ResponsibilitiesMonitor, anticipate and manage the live operation to ensure a great user experienceManage real-time ...

Department:Customer Service.Reporting To:Customer Service Manager.Working Hours:24hrs (Shift Based)Responsibilities:1. Customer Interaction:Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner.Provide accurate information regarding products, services, and promotions.2. Order Processing:Assist customers with order placements, modifications, and cancellat...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Call Center Agent Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she s main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. Location...

Chupa Chap Limited is your go-to party partner! Fast, affordable drink delivery and we ll even host the bar for you. Department: Customer Service. Reporting To: Customer Service Manager. Working Hours: 24hrs (Shift Based) Responsibilities: 1. Customer Interaction: Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information regardi...

The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves. Overview The role of CIRAD s regional management, which covers eleven countries in East Africa, is to promote the institution s scientific activities in partne...

About the roleBurn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management.Duties and ResponsibilitiesManage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achievi...

About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the rol...

About The JobReporting to the VP-Global Service delivery, you will be responsible for the daily oversight of all projects and their implementation and execution. Additionally, you will be responsible for balancing service delivery requirements and capacity across multiple countries. As the Director, Service Delivery, you will lead in building new capabilities and developing growth plans. You will...

About The Job Reporting to the VP-Global Service delivery, you will be responsible for the daily oversight of all projects and their implementation and execution. Additionally, you will be responsible for balancing service delivery requirements and capacity across multiple countries. As the Director, Service Delivery, you will lead in building new capabilities and developing growth plans. You wil...

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...