2nd line it support jobs

JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

Job PurposeTo support Bank management in the identification and management of compliance risk as required by relevant regulatory, supervisory and statutory regulations/guidelines, applicable codes of conduct and minimum standards.Update of Compliance Policies and DocumentationUpdating the regulatory universe and ensuring the compliance risk management plans (CRMPS) for new laws, regulations and a...

Job Purpose To support Bank management in the identification and management of compliance risk as required by relevant regulatory, supervisory and statutory regulations/guidelines, applicable codes of conduct and minimum standards. Update of Compliance Policies and Documentation Updating the regulatory universe and ensuring the compliance risk management plans (CRMPS) for new laws, regulations an...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary The purpose of this role is to ensure continuous remediation of the Combined Assurance Issues identified by various Assurance Providers, ensure prope...

ABOUT OXFAMOne person in three in the world lives in poverty. Oxfam is determined to change that world by mobilizing the power of people against poverty. Around the world, Oxfam works to find practical, innovative ways for people to lift themselves out of poverty and thrive. We save lives and help rebuild livelihoods when crisis strikes. And we campaign so that the voices of the poor influence th...

About Hotpoint Appliances Ltd Hotpoint Appliances Ltd was established in 1984. Its first store was located in the Sarit Centre shopping mall in Nairobi. In late 1990s Hotpoint was awarded the Sole Distributorship Agency for LG Electronics. Later on, it went on to acquire agencies for other global brands including Ariston, Westpoint and Kenwood. The company quickly expanded its operations througho...

Job Description Principle duties and responsibilities The ME&L Officer will be responsible for ensuring quality implementation of the ICSIAPL and LISTEN projects ME&L framework, development of data collection tools, data management and analysis, learning questions and documentation of success stories. Additionally, the ME&L officer will be responsible for: Support the overall framework for M&E En...

Job DescriptionPrinciple duties and responsibilitiesThe ME&L Officer will be responsible for ensuring quality implementation of the ICSIAPL and LISTEN projects ME&L framework, development of data collection tools, data management and analysis, learning questions and documentation of success stories.Additionally, the ME&L officer will be responsible for:Support the overall framework for M&EEnsure ...

Job Introduction BBC World Service is an international multimedia broadcaster, part of BBC News, delivering a wide range of language and regional services and working increasingly with other parts of BBC News to serve global audiences. It uses multiple platforms to reach its weekly audience of around 360 million globally, including TV, digital platforms such as social media, AM, FM, shortwave, di...

Duties and ResponsibilitiesManage Internal Systems: Responsible for the administration and maintenance of internal systems including Linux and Windows Servers, Load balancers, Webservers, and Queueing systems. Ensure their smooth operation and availability to meet business needs.Provide 1st and 2nd Line Support: Handle troubleshooting of IT-related problems ranging from office productivity softwa...

SportPesa, is a Kenya-based sports betting website owned and operated by Pevans East Africa Limited. The website is licensed by the BCLB (Betting Control and Licensing Board of Kenya) under the Betting, Lotteries and Gaming Act. Duties and Responsibilities Manage Internal Systems: Responsible for the administration and maintenance of internal systems including Linux and Windows Servers, Load bala...

Reporting Line: TAC ManagerJob ObjectiveProvide 2nd level technical support, resolve escalated incidents and assigned problems, coach the first level NOC team and manage the WIOCC network. To be acknowledged as the technical expert within the company.Key Duties & Responsibilities:24/7 2nd Level TAC technical interface, escalation / on-callProblem resolution, direct NOC & Field SupportMentorship &...

Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Reporting Line: TAC Manager Job Objective Provide 2nd level technical support, resolve escalated incidents and assigned problems, coach the first level NOC team and man...

Purpose of the Position: In the context of the WHO Health Emergencies Preparedness and Response (EPR), at the hub level, the incumbent will ensure the smooth flow of work related to administrative activities and coordinating actions with other support staff in the team. Objectives of the Program and the immediate Strategic Objective The mission of WHO s Emergencies Preparedness and Response (EPR)...

Administrative Assistant (roster)-(2401713)Grade:No gradeContractual Arrangement:Special Services Agreement (SSA)Contract Duration (Years, Months, Days):6 monthsJob Posting:Closing Date:Mar 11, 2024, 6:59:00 PMPrimary Location:Kenya-NairobiOrganization:AF/EPR Emergency Preparedness and ResponseSchedule:Full-timeIMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated ...

Purpose of the Position:In the context of the WHO Health Emergencies Preparedness and Response (EPR), at the hub level, the incumbent will ensure the smooth flow of work related to administrative activities and coordinating actions with other support staff in the team.Job DescriptionObjectives of the Program and the immediate Strategic ObjectiveThe mission of WHO's Emergencies Preparedness and Re...

JOB TITLE: SALES MANAGERAbout this Job Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Sales Manager to work in, Kenya.Job SummaryThe Sales Manager in charge of Key accou...

Job SummaryThe Sales Manager in charge of Key accounts is a role located in Nairobi but with extensive travel around the country. The manager concentrates on building a pipeline of customers with project work and onboards them, converts then and ensure that their orders are delivered on time and in full in line with the project plan.The manager is the liaison between the projects and the furnitur...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. Job Summary The Sales Manager in charge of Key accounts is a role located in Nairobi but with extensive travel around the country. The manager concentrates on building a pipeline of customers with project work ...

Location: Nairobi, Mombasa, Kisumu, Metropal Sacco is a co-operative union established under the Ministry of Co-operatives and Marketing, registered under the Co-operative Society s Act Cap 490 of the Laws of Kenya.Currently we have an asset base of over 29 Billion and with over 100,000 members across the country. We have branches in Nairobi, Kisumu, Meru, Kiambu, Thika, Meru, Eldoret, Nakuru, Ki...

Basic job summary: This position is responsible for providing administrative and operational support to students and staff with regard to executive/customized Programs within the Institute. Duties & Responsibilities: Provide proactive administrative support to students and program participants throughout all stages of their learning experience. Act as a point of contact for executive program stud...