Customer Specialist jobs

Key responsibilities include: Backend administration of CX Systems Cisco PCCE, ZOOM Calrec, PCS IVR and Wallboard UCM Cluster3 and Customer Analytics System. Dynamics CRM administration License Management, Service Uptime, Reports Management and Workflow Maintenance Coordinating and working with applications vendors for escalations, upgrades, health checks and maintenance reviews for CX systems. P...

Key responsibilities include:Backend administration of CX Systems Cisco PCCE, ZOOM Calrec, PCS IVR and Wallboard UCM Cluster3 and Customer Analytics System. Dynamics CRM administration License Management, Service Uptime, Reports Management and Workflow MaintenanceCoordinating and working with applications vendors for escalations, upgrades, health checks and maintenance reviews for CX systems.Plan...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capita...

Are you passionate about technology and innovation?We are seeking an IT Support Specialist with expertise in Application, Digital Banking, Database management, and Project Management to join our dynamic team.You will play a crucial role in ensuring the smooth operation of our digital banking platforms, leading projects, providing top-tier support, troubleshooting technical issues, and optimizing ...

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Job Description Are you passionate about technology and innovation? We are seeking an IT Support Specialist with expertise in Application, Digital Banking, Database management, and Project Management to join our dynamic team. You will play a crucial role in ensuring the smooth operation of our digital banking platforms, leading projects, providing top-tier support, troubleshooting technical issue...

PURPOSE: We are seeking a highly motivated and detail-oriented individual to join our team as an Agency Support Specialist Learning & Development. The successful candidate will be responsible for the supervision and coordination of all aspects of the Retail Life learning and development activities including; managing, directing, administering, and coordinating all learning activities, physically ...

Job Summary:On behalf of our client, we are seeking a highly skilled and experienced ICT Support to join our team in Nairobi. The successful candidate will play a pivotal role in managing ICT applications and infrastructure, ensuring robust information security, data protection, and seamless ICT operations across the organization.Job Responsibilities:Efficiently and effectively manage ICT applica...

PURPOSE:We are seeking a highly motivated and detail-oriented individual to join our team as an Agency Support Specialist Learning & Development. The successful candidate will be responsible for the supervision and coordination of all aspects of the Retail Life learning and development activities including; managing, directing, administering, and coordinating all learning activities, physically a...

We are seeking an IT Specialist with experience in API development, Android development, and web development. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work collaboratively in a fast-paced environment.

Job Description JOB DESCRIPTION Reporting to the Manager - Enterprise Managed Services Support , the role of the Specialist - Enterprise IoT Customer Support is to operate and day to day support Internet of Things (IoT) services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line technical support operations for Internet of Things (IoT) services for Ente...

Job Description JOB DESCRIPTION Reporting to the Manager - Enterprise Managed Services Support the role of the Specialist - Enterprise ICT Customer Support is to operate day to day support for Managed Security, Cloud & Domain Services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line ICT technical support operations for Enterprise customers and liaise ...

Job Title: Freelancing Support Specialist Company: Dynamic Freelancer Location: Nairobi, Kenya About Dynamic Freelancer: Dynamic Freelancer is a premier provider of freelance services in the UAE, dedicated to assisting individuals in working remotely while residing in the UAE.From residency visas to health insurance and invoicing services, we offer a comprehensive suite of services tailored to ou...

JOB DESCRIPTION Reporting to the Manager - Enterprise Managed Services Support , the role of the Specialist - Enterprise IoT Customer Support is to operate and day to day support Internet of Things (IoT) services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line technical support operations for Internet of Things (IoT) services for Enterprise customers...

JOB DESCRIPTION Reporting to the Manager - Enterprise Managed Services Support the role of the Specialist - Enterprise ICT Customer Support is to operate day to day support for Managed Security, Cloud & Domain Services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line ICT technical support operations for Enterprise customers and liaise with internal st...

JOB DESCRIPTIONReporting to the Manager - Enterprise Managed Services Support , the role of the Specialist - Enterprise IoT Customer Support is to operate and day to day support Internet of Things (IoT) services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line technical support operations for Internet of Things (IoT) services for Enterprise customers ...

JOB DESCRIPTIONReporting to the Manager - Enterprise Managed Services Support the role of the Specialist - Enterprise ICT Customer Support is to operate day to day support for Managed Security, Cloud & Domain Services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line ICT technical support operations for Enterprise customers and liaise with internal sta...

DHL Global Forwarding Kenya has an opening for a LCL Business Development Specialist where you will execute procedures in the administration of the LCL Development process from end to end. Join us now in connecting people and improving lives. In this LCL Business Development Specialist position You will be the LCL product expert to support the business with sales/contracting/proposals best practi...

Our Vision, Our Mission, Our Strategy Our vision is to be The Logistics Company for the World. Our mission - Excellence. Simply Delivered. - is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people tog...

DHL Global Forwarding Kenya has an opening for a LCL Business Development Specialist where you will execute procedures in the administration of the LCL Development process from end to end. Join us now in connecting people and improving lives.In this LCL Business Development Specialist positionYou will be the LCL product expert to support the business with sales/contracting/proposals best practice...

Job Description DHL Global Forwarding Kenya has an opening for a LCL Business Development Specialist where you will execute procedures in the administration of the LCL Development process from end to end. Join us now in connecting people and improving lives. In this LCL Business Development Specialist position You will be the LCL product expert to support the business with sales/contracting/propo...

Job Purpose StatementThis role is responsible for the operations that facilitate the stable operation of the bank's core systems around Treasury, Finance reconciliation and related system Operations.This includes developing, maintaining, supporting, and optimizing systems Operations in collaboration with external vendors, system experts and information security experts.This role will be responsib...

Job Purpose StatementThis is an ICT Analyst role whose purpose is to provide effective and efficient support and system administration to systems. This includes but not limited Mobile Banking, Internet Banking, Mobile Money Payment systems, Bill Payment Systems etc.Key Accountabilities (Duties and Responsibilities)% Weighting Perspective (to add up to 100%) OutputApplication Development (30%)Prov...

The Electronic Health Records Support Specialist provides technical product support to end users of the Planned Parenthood Great Plains electronic health records (EHR) system. The incumbent analyzes user data to identify training needs and partners with the internal training team to support curriculum and material updates.Essential Job FunctionsAnalyzes organizational needs and defines functional...