Customer Service Associate jobs

Your mission at Sistema.bio:Reporting to the Customer Care Coordinator, you will be responsible for managing customer interactions through various channels, ensuring a positive experience for all customers. The primary responsibilities include responding to missed calls, handling inbound calls, conducting after-service visit (SV) calls, and pre-installation calls. This role requires excellent com...

Job Description Your mission at Sistema.bio: Reporting to the Customer Care Coordinator, you will be responsible for managing customer interactions through various channels, ensuring a positive experience for all customers. The primary responsibilities include responding to missed calls, handling inbound calls, conducting after-service visit (SV) calls, and pre-installation calls. This role requi...

Your mission at Sistema.bio: Reporting to the Customer Care Coordinator, you will be responsible for managing customer interactions through various channels, ensuring a positive experience for all customers. The primary responsibilities include responding to missed calls, handling inbound calls, conducting after-service visit (SV) calls, and pre-installation calls. This role requires excellent co...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capita...

Job Description Role Description This is a full-time role for a Customer Experience Associate at our headquarters in Nairobi County, Kenya. As a Customer Experience Associate, you will be responsible for providing exceptional customer support and ensuring customer satisfaction. Your day-to-day tasks will involve handling customer inquiries and resolving issues promptly and efficiently. Qualificat...

Role DescriptionThis is a full-time role for a Customer Experience Associate at our headquarters in Nairobi County, Kenya. As a Customer Experience Associate, you will be responsible for providing exceptional customer support and ensuring customer satisfaction. Your day-to-day tasks will involve handling customer inquiries and resolving issues promptly and efficiently.QualificationsCustomer Suppo...

About the role:This position is responsible for providing assistance to Human resources function with the daily administration and development of services, policies and procedures, while helping to maintain a positive, safe, employee-centred workplace atmosphere.ResponsibilitiesBe the first point of contact and expert on SCJ HR policies and processes: providing advice, guidance and support to emp...

About the role: This position is responsible for providing assistance to Human resources function with the daily administration and development of services, policies and procedures, while helping to maintain a positive, safe, employee-centred workplace atmosphere. Responsibilities Be the first point of contact and expert on SCJ HR policies and processes: providing advice, guidance and support to ...

JOB TITLE: Senior Associate, Field HRLocation: Nairobi, KenyaOVERVIEW:About the role:This position is responsible for providing assistance to Human resources function with the daily administration and development of services, policies and procedures, while helping to maintain a positive, safe, employee-centred workplace atmosphere.Responsibilities:Be the first point of contact and expert on SCJ H...

JOB TITLE: Senior Associate, Field HRLocation: Nairobi, KenyaOVERVIEW:About the role:This position is responsible for providing assistance to Human resources function with the daily administration and development of services, policies and procedures, while helping to maintain a positive, safe, employee-centred workplace atmosphere.Responsibilities:Be the first point of contact and expert on SCJ H...

Our environment We are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company in Africa. We are trying and testing new things which means that our environment is ambitious and unpredictable. A dynamic nature is required of each team member. We expect each Senga member to be a key contributor to the company and to persistently aim for ...

Our environmentWe are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company in Africa. We are trying and testing new things which means that our environment is ambitious and unpredictable. A dynamic nature is required of each team member. We expect each Senga member to be a key contributor to the company and to persistently aim for e...

JOB PURPOSEThe Parts Associate will play a vital role in driving new business generation, seeking new clients, markets, and business opportunities, with a primary focus on aggressively acquiring and outsourcing vehicle spare parts merchants and inventory onto the online marketplace across all car model parts and all geographies to meet the demands of the growing customer base. This client-facing ...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

About the company Senga is a Nairobi-based technology-enabled logistics company that is transforming how goods are moved across Africa. Our environment We are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company in Africa. We are trying and testing new things which means that our environment is ambitious and unpredictable. A dynamic...

About the role This role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The Contact Center associate will also upsell and cross-sell other products that are useful to the customer. Roles and responsibilities Telesales Engage at least 100 custome...

Job Description JOB DESCRIPTION Reporting to the Manager - Enterprise Managed Services Support the role of the Specialist - Enterprise ICT Customer Support is to operate day to day support for Managed Security, Cloud & Domain Services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line ICT technical support operations for Enterprise customers and liaise ...

JOB DESCRIPTION Reporting to the Manager - Enterprise Managed Services Support the role of the Specialist - Enterprise ICT Customer Support is to operate day to day support for Managed Security, Cloud & Domain Services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line ICT technical support operations for Enterprise customers and liaise with internal st...

JOB DESCRIPTIONReporting to the Manager - Enterprise Managed Services Support the role of the Specialist - Enterprise ICT Customer Support is to operate day to day support for Managed Security, Cloud & Domain Services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line ICT technical support operations for Enterprise customers and liaise with internal sta...

About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

About The RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About The Role Reporting to the Regional Sales Manager with a dotted reporting l...

Social media management of all accounts; Monthly concept notes generation and content management. Analysis of monthly social listening report.Supervise and train community managers on social media response.Blog management on the websiteQuarterly consolidated digital report on performance of the pages.Event management and planning for sales and marketing functions i.e. Roadshows, supermarket launc...

Social media management of all accounts; Monthly concept notes generation and content management. Analysis of monthly social listening report.Supervise and train community managers on social media response.Blog management on the websiteQuarterly consolidated digital report on performance of the pages.Event management and planning for sales and marketing functions i.e. Roadshows, supermarket launc...