Kenya Railways has responded to social media reports alleging that some students were made to give up their spots and sit on the floor.
In a statement on Monday, May 13, Kenya Railways said it had received overwhelming demand for passenger services after the government announced the re-opening of schools.
“We wish to inform members of the public that following the announcement by the government on the reopening of primary and secondary schools, the Corporation has received an overwhelming demand for passenger services between Sunday, May 12 and Monday, May 13, including students wishing to travel back to school in time for reopening,” read the statement.
Kenya Railways noted that it had already introduced additional coaches in both economy and first class to accommodate the students who had booked earlier before the postponement of the school opening dates.
"However, the demand over the last two days has been overwhelming,” read the statement.
"We assure all our customers that the Corporation is doing everything possible to ensure that no passengers, including students, are left behind and that all students arrive safely at their various destinations."
On April 29, Kenya Railways announced the extension of the Madaraka Express tickets purchased by parents for students to travel back to school.
The corporation noted that the ticket extension will only apply to students and their accompanying guardians.
