- The Huduma Kenya Secretariat under the State Department for Public Service, Ministry of Public Service, and Delivery Managemen.
- It coordinates and manages the day-to-day operations of the
Image: HUDUMA CENTRE/ X
Huduma Kenya has announced that Kenyans can reach them through their WhatsApp number to access government services with ease.
Huduma Kenya said the move will enable Kenyans to get hassle-free services.
According to Huduma Kenya, their number will be accessible throughout the day.
"You can now access government services with ease through our WhatsApp number. Simply message us on WhatsApp at 0747191919 and experience hassle-free service today!"
The Huduma Kenya Secretariat under the State Department for Public Service, Ministry of Public Service, and Delivery Managemen.
It coordinates and manages the day-to-day operations of the Programme.
Huduma Kenya has operationalised and managed four service delivery channels.
They include 53 Huduma Centers across 47 Counties, Huduma Contact and Tele-Counselling Center, accessible through the call number 1919, Huduma Mashinani outreaches and Huduma Electronic and Mobile.
The platforms provide self-service, assisted and Digital Government Services under one roof from various ministries, counties, departments and agencies.
Huduma Kenya is celebrated for its transformative and citizen-centric approach to Public Service Delivery.
The Huduma Kenya programme was created to facilitate the provision of a wide array of government services in a single unit dubbed Huduma Centre.
For this reason, Huduma Kenya merges numerous related public services within one location, possibly on the same floor so that Kenyans can easily access them.
The first Huduma Center Nairobi was launched in 2013 by former President Uhuru Kenyatta alongside then Deputy William Ruto at the Teleposta Building in Nairobi.
Some of the services offered at the centres include the issuance of driver’s licences, national identity cards, and the National Social Security Fund (NSSF).
Other are National Health Insurance Fund (NHIF) registration and claims, HELB – Student Loan Application and Repayments, Registration of Welfare Groups, issuance of police abstracts, single business permit and stamp duty assessment among others.